Heartland Hotel Queenstown

3.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with free parking

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Heartland Hotel Queenstown

Photo gallery for Heartland Hotel Queenstown

View from property
View from property
Front of property
Chalet Quad Room | Iron/ironing board, free WiFi, bed sheets
Breakfast and dinner served

Overview of Heartland Hotel Queenstown

8.2

Very Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Queenstown.

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is NT$3,253
Price available on 2024/4/28

Explore the neighborhood

27 Stanley Street, Queenstown, 9197
  • Popular LocationSpeights Ale House3 min walk
  • Popular Location1876 Bar & Restaurant3 min walk
  • Popular LocationQueenstown Gardens4 min walk
  • Popular LocationQueenstown Mall4 min walk
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Room options

Chalet Quad Room

cleanliness

Highlights

Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
Iron/ironing board
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Studio, Multiple Beds

cleanliness

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 9.05 Ping (30 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Triple Room

cleanliness

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 15.12 Ping (50 square meters)
  • Sleeps 3
  • 3 Twin Beds

Standard Studio King Room

cleanliness

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

Superior King View Room

cleanliness

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
  • 9.08 Ping (30 square meters)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

cleanliness

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room

cleanliness

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
  • 15.12 Ping (50 square meters)
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Super King/Split

cleanliness

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

Chalet Studio King Room

cleanliness

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

Chalet Studio King View Room

cleanliness

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 9.08 Ping (30 square meters)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Super King/Split View

cleanliness

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 9.08 Ping (30 square meters)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Queenstown

Heartland Hotel Queenstown is located in Queenstown City Centre, a neighborhood in Queenstown, and is in the entertainment district and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and the area's natural beauty can be seen at Queenstown Beach and Lake Wakatipu. Queenstown Gardens and Cookie Time are also worth visiting. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

What's nearby

  • Queenstown Gardens - 4 min walk
  • Skycity Queenstown Casino - 6 min walk
  • Kiwi and Birdlife Park - 12 min walk
  • Skyline Queenstown - 13 min walk
  • Bob's Peak - 13 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • Fat Badgers Pizza - 5 min walk
  • The World Bar - 6 min walk
  • McDonald's - 4 min walk
  • Kfc - 4 min walk
  • Starbucks - 4 min walk

About this property

Heartland Hotel Queenstown

Eco-certified hotel located in Queenstown City Centre
At Heartland Hotel Queenstown, you can look forward to dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at Peaks Restaurant & Bar, the onsite restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), free newspapers, and tour/ticket assistance
  • Smoke-free premises, a TV in the lobby, and a front-desk safe
  • Guest reviews speak well of the location
Room features
All 81 rooms offer comforts such as 24-hour room service, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; NZD 20–29 for adults and NZD 10–15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 3 floors
  • 7 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 20–29 for adults, and NZD 10–15 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 2024/3/28, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 2024/4/28 start from NT$3,253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heartland Hotel Queenstown?

Self parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Check-out is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Arts Centre, St Josephs Parish, and Queenstown Gardens. Queenstown Mall and Cookie Time are also within 5 minutes.

Heartland Hotel Queenstown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 352 out of 1002 reviews" "
Rating 8 - Good. 433 out of 1002 reviews" "
Rating 6 - Okay. 159 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Waikanae

Liked: Cleanliness, staff & service, property conditions & facilities
I liked very central. I didn’t like having breakfast with a bus load of other guests because of the covid risk. A warning to eat at a different time would have been good.
Stayed 2 nights in Mar 2024

8/10 Good

Jeremy

Traveled with group
Liked: Cleanliness, staff & service
Nice spot for a short stay with an easy wander into town. Rooms need some updating & quite noisey overall.
Stayed 1 night in Mar 2024

6/10 Okay

Karenn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Uncomfortable bed. A lot of road noise. Parking was first come first serve. Showing it's age. Restaurant on site was a positive.
Stayed 3 nights in Mar 2024

8/10 Good

Narendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was close to the main road. A little noisy.
Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views, good facilities and staff but unfortunately road works are disrupting the quiet with night works so roadside rooms are noisy.
Stayed 6 nights in Mar 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are beautiful views from the room and staff was friendly and quick with check in. However, the bed was a bit limp/soft so I didn't love that. Also, the shower had some damage that didn't impact ability to shower but wasn't nice to look at.
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was near the event hotel but cost less.
Stayed 3 nights in Mar 2024

8/10 Good

Anita, Lake Worth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 1 night in Mar 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
I was allocated a room with a firm but comfortable king bed, and a very good shower. This hotel is in a convenient location 5-10 minutes walk from the centre, with free parking. My room was on the ground floor with a view directly into some bushes, and next to the restaurant kitchen, so I was woken early by noise of dishes being moved around. The room description on Expedia says it includes a safe, but this is a lie - the hotel ought to remove that item from the room details - there is only a safe available at reception.
Stayed 1 night in Feb 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was clean and close to tourist attractions
Stayed 1 night in Nov 2023