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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Travelers savor local cuisine for breakfast and dinner at this eco-certified hotel where comfort meets an ideal location in Queenstown's city center

Choose dates to view prices

Copthorne Hotel and Resort Queenstown Lakefront offers a peaceful city center retreat. Enjoy meals at Impressions Restaurant, relax in the spa tub, and use convenient luggage storage. Helpful multilingual staff and a business center make planning daily adventures stress-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Parking available
  • Business services
The current price is NT$5,988
NT$6,887 total
includes taxes & fees
Jan 11 - 2026/1/12

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(21 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Superior Two Double Room

  • Sleeps 3

Superior King Room With Lake View

  • Sleeps 2

Superior Two Double Room With Lake View

  • Sleeps 3

Junior Suite

  • Sleeps 2

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
The price is NT$5,625
NT$6,469 total
includes taxes & fees
Jan 13 - 2026/1/14
Holiday Inn Express & Suites Queenstown by IHG
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About the neighborhood

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Speight's Ale House - ‬7 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Odd Saint - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale hotel located in Queenstown City Centre
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Concierge services, a banquet hall, and 3 meeting rooms
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Similar properties

Lobby
Millennium Hotel Queenstown
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,005 reviews
The price is NT$6,842
NT$7,868 total
includes taxes & fees
Jan 17 - 2026/1/18
Millennium Hotel Queenstown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 15 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 2025/12/22, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 2026/1/11 start from NT$5,988, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

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Reviews

Copthorne Hotel and Resort Queenstown Lakefront Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

6/10 Okay

Julianita N

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a Reno. Staff great
Stayed 3 nights in Nov 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on front reception were very good rooms were also good and clean they suited the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Stunning view! Staff are so kind and helpful! Will be coming back here next time I’m in Queenstown 💗
Stayed 4 nights in Oct 2025

8/10 Good

Racquel Ramay Alleda

Liked: Cleanliness, staff & service
The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Stayed 2 nights in Oct 2025

10/10 Excellent

KHUSHBOO

Liked: Cleanliness, amenities
It was the best view.
Stayed 3 nights in Oct 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at your hotel and thoroughly enjoyed the lakeside view from my room. The scenery was absolutely stunning and added a peaceful touch to my visit. The room itself was clean and comfortable. A 500m walk to a lot of eateries, bars, etc.
Stayed 5 nights in Oct 2025

6/10 Okay

Darryl J

Liked: Cleanliness, staff & service, room comfort

Great location

Hotel is in a great location, rooms are big however the hotel is a bit dated compared to others in the surrounding area. Staff were lovely and overall a great experience for the week.
Stayed 5 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, easy walk into the buzzy atmosphere of queenstown
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and the staff were very attentive. Restaurant was very strange, but other than that everything else was great. Rooms were big and cozy
Stayed 3 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
The manager / staff were great Very accomodating We were upgraded to junior sweet which was amazing Thank you
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Centrally located hotel

The hotel is centrally located to most of the city’s attractions. It’s walking distance to the downtown, the steamer wharf, and the lake.
Stayed 2 nights in Aug 2025

6/10 Okay

Houda

Liked: Cleanliness, staff & service
Nice hotel with a beautiful view of the lake…bathrooms need updating ASAP..we had a couple of leaks…a little dated but still a pleasant stay. That view makes up for the little mishaps!
Stayed 1 night in Sep 2025

4/10 Poor

Ravi

Liked: Cleanliness
Disliked: Property conditions & facilities
No smart TV, moisturiser and staff was very vague when questioned. These are some of the basics that a hotel needs. Very behind as even motels have these things now.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view of the lake & mountains from my room. Such a magical sight to wake up to. My steak was cooked to perfection. Could taste the love in the food and the staff were very accommodating. The only improvement over all would be to update their guest laundry with new washing machines & dryers to facilitate the number of guests onsite.
Stayed 1 night in Sep 2025

6/10 Okay

Angela

My room had a stunning view. Hotel is in a great location, I didn’t need a car, I walked everywhere. It’s a big hotel so staff isn’t too friendly or eager to help. It was clean - enough. At least in the important areas - bed and bathroom. Corners of my windows had cob webs and at some point a former guest had finger drew some pictures in the dust on the glass - which looks out at the view so hard to miss. Also, it’s hard to describe the weirdness of the hallways to the rooms - you go from a nice lobby to…damaged hallway walls and a 1970’s feel. They are also very long. It was good for what it is.
Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but dated
Stayed 2 nights in Aug 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, convenient stay

Great stay minutes away from the city centre. And most importantly, close to Fergburger
Stayed 2 nights in May 2025

10/10 Excellent

petru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre
Stayed 2 nights in Aug 2025

8/10 Good

Renee

Liked: Amenities, property conditions & facilities
Management and staff were very helpful and accomodating. Convenient location, walking distance to town. Stayed in a couple of different rooms during my stay, all were good. Recommend the newer upgrade rooms, very quiet with heated bathroom floors, bigger rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area! Walking distance to downtown and all the amenities
Stayed 3 nights in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time there and wouldn’t hesitate to return
Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's almost near everything and walkable some of the attractions.
Stayed 4 nights in Apr 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location and nice staff

Great location, it was clean and the staff were really nice and friendly. The bed was super comfortable, perfect location. The room was just a bit tired, the hotel just needs some minor renovations. It was worth the money we paid for during a long weekend.
Stayed 2 nights in Jun 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2025