"Staff was kind but facilities so old that even light off in the night impossible. Door locking was some time out of order that dangerous. I do not recommend this hotel."
"Very friendly staff and great customer and plus clean rooms I enjoyed my stayed with my wife and many places to visit around the Sapaly Lao Cai city hotel I appreciate the manger and the staff talking with us with everything we need and accommodations I’m very impressed by the service and hospitality thank you again so much I appreciate for our visit in Lao Cai city and the hotel Sapaly "
"Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast."
"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...
"No service, no information, we went to get breakfast 9:15 but apparently breakfast ended at 9am we were not informed of this.
We took the free bottles of water from the room, and they tried to charge us for them, because they were cold(we put them in the fridge)
There was a hole in the bathroom door.
The douche/bidet/hose was leaking, so the bathroom floor was flooded all the time.
No one can speak any English, so communication is via translator apps "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We really enjoyed our stay here. Excellent staff. Martin went way beyond expectations and was very helpful with suggestions for dining and sightseeing. Even after we left for Hanoi he contacted us to warn about possible heavy rain and flooding. I highly recommend this great hotel. "
"Sapaxa Spring Garden Ecolodge has been the highlight of our trip to Sapa. It truly has been an immersive experience in the beautiful and peaceful countryside. The bungalow style suites consisted of comfortable, cozy beds and bedding which includes all the necessities that any hotels can offer. The suite felt like an haven of relaxation and provided us with great privacy. We particularly enjoyed waking up and sitting on the porch overlooking the views while sipping on coffee each morning or reading a book midday. The property itself is adorned with traditional wooded panels and lamps. It was also a treat to see and spend time with the country animals roaming around the area each day. The home cooked meals prepared by the host were also so deliciously made and generous in portion. My partner and I felt it tasted far better than many of the meals we tried at the restaurants in town. Above all, the host and his family were so lovely and kind. They are so dedicated in their craft and maintaining their property as great hosts. Our stay at Sapaxa Spring Garden Ecolodge has made a lasting memory. It was such a calming and peaceful escape from the hustle and bustle of the city. We highly recommend for anyone who's looking to escape from the crowdedness of the town and recharge in a calming and traditional atmosphere that Sapa has to offer under the care of such wonderful hosts!
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"Realmente es un excelente hotel para hospedarte, por su ubicación estratégica a unos metros del lago, la amabilidad de las personas y su dueño, asegurándose que todo esté bien para tu estadía y el confort de sus habitaciones, es un hotel en excelentes condiciones, como nuevo. "
"Absolutely amazing views, and such a comfy room. We had an electric blanket and a heater. We opted for the room with the bath tub and it was so cozy!!!
You have to bear in mind this budget luxury and not everything is perfect in terms of appearance but it was still such a love lovely hotel. It included a great breakfast, moped rental, laundry service and even excursion.
I could not recommend this place more!!!!"
After visiting China-Vietnam Border Crossing, make a plan to see the other sights and activities in Lao Cai. Amble around the area's parks or visit its monuments.
