普塔拉撒奢華飯店，旅行前必看！

「入住时等了很久，车辆、住客都堆积在大门口，酒店大堂门口是代泊车、第一次去的话并不知情，为此等很久、一片混乱。入住后感觉员工很热情、心情稍平复」

「It was absolutely wonderful! I’m coming back next year. It’s a great resort!」

「I stayed at this property with my husband for almost a week. Super quick walk to the beach from our room and the hotel provides chairs and umbrellas. Our favorite amenity was the bikes that they let you check out. We rode the bikes all over the Island and it was wonderful. The staff refreshed our towels every day while we were out so that was really nice to come back to. The only negatives are that there was only 1 mirror in the room and it was in the bathroom and the TV was hard to navigate at...

「Everything was beautiful. The staff were so friendly and welcoming. We dined at Tanglewood and had some drinks at The Mangrove and everything was pretty good. Everything was pretty nice in the room. I would recommend maybe some extra pillows or blankets to help with comfort. Other than that, we had a good night.」

「Hotel is very nice and the staff and service are very good. But they don't tell you in advance that the Night Owl Suite, which is one of their more expensive rooms, is across the street from loud music that goes until 2:00 in the morning.」

「Excellent Hotel and service!!」

「I was very disappointed with the check-out experience. There was no porter service available to assist guests with their luggage when leaving it at the concierge desk. Furthermore, access to the room was disabled before 11:00 a.m., creating unnecessary inconvenience. The concierge desk is located on the ground floor, far from the reception area, yet there was no staff assistance or organization in place to help guests manage their luggage and departure process efficiently. The lack of...

「Great stay!」