Does TrueCost Caribbean Paradise have a pool?

Yes, this property has an outdoor pool.

Is TrueCost Caribbean Paradise pet-friendly?

No, pets are not allowed at this property.

Self parking is free at this property.

What time is check-in at TrueCost Caribbean Paradise?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Does TrueCost Caribbean Paradise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is TrueCost Caribbean Paradise located?

Located in Bávaro, this spa hotel is within 1 mi (2 km) of Los Corales Beach and Cocotal Golf and Country Club. Aromas Museum and Cortecito Beach are also within 1 mi (2 km).

TrueCost Caribbean Paradise Reviews, Deals & Photos 2026

About the neighborhood

Located in Bávaro, a neighborhood in Punta Cana, TrueCost Caribbean Paradise is in the entertainment district and near a private beach. Cocotal Golf and Country Club and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Los Corales Beach and Bavaro Beach. Fun Republic and Splash Water Park are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails, cave exploring, and horse riding nearby. Visit our Punta Cana travel guide

4/10 Poor

Lei

2023/1/1

Be careful with reserving this property through Expedia. Upon arriving, I was told that Expedia did not forward the reservation to the property manager, and that there was no vacancy. It was quite nerve wracking, but the gentlemen at the front desk helped me find a place to stay.

2/10 Terrible

harutyun

2023/3/28

Disliked: Staff & service

Very bablly received by office workers

Stayed 6 nights in Mar 2023

8/10 Good

John

2023/3/6

Liked: Cleanliness, staff & service, property conditions & facilities

This property is perfect for the location where the beach is nearby, within walking distance. The staff was lovely and the hotel gave me all the basic necessities. My only complaint is the wifi is not great. I had to use my cellular data traveler's plan, which I usually do when I go out of the country. I am glad I booked here because I got to talk to one of the locals here, who explained and treated me amazingly. I would definitely recommend visiting the gift shop right next to this hotel. The owner really has a passion for helping tourist enjoy their vacation here in the Dominican Republic to the fullest.

Stayed 7 nights in Feb 2023

10/10 Excellent

Queen

2019/6/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This resort was a bit tricky to find, but once we stopped to read the detailed message that they had sent, it became very clear. The outside, from the street, is so different than the inside. Once inside the gate, I felt as though we were transported to an enchanted, peaceful wonderland. Our stay was magical. Birds and beauty. People are very friendly and they also helped us make reservations at the restaurant across the street. We highly recommend this peace-filled paradise and would definitely go again. What a little unexpected gem.

Stayed 1 night in May 2019

4/10 Poor

Nahal

2022/8/17

Liked: Staff & service

Disliked: Property conditions & facilities

We didn’t have hot water, and bathroom got clogged! I won’t come back

Stayed 4 nights in Aug 2022

4/10 Poor

Mathieu

2025/1/29

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

We didn’t get the room we paid for. Very noisy air conditioning. Absolutely no interest to help us at front desk. Definitely not recommended

Stayed 1 night in Jan 2025

2/10 Terrible

Kerrian

2023/6/18

Disliked: Cleanliness, staff & service, property conditions & facilities

My check in was refused by staff at this property I was left stranded in a foreign country and had to find other accommodations even though I had a confirmed reservation, that was paid for .the staff refused to talk to me or the booking agent, orbitz . She asked the driver “why did you bring them here?”Very disappointed

Stayed 3 nights in Jun 2023

2/10 Terrible

Kari

2025/1/30

Disliked: Staff & service

Terrible service

Don't even know where to start, but a few things: Tried to get contact with the hotel one month before arrival, but no answer on my e-mail. It was almost impossible to find the hotel since the name was something totally different than what was listed on hotels.com. No toilet paper and when I went to the reception I got some without a word from the staff. Most annoying was the lack of service what so ever.

Stayed 2 nights in Jan 2025

8/10 Good

Darwin

2024/9/3

Liked: Cleanliness

Initially, the driver was unable to find the property and had to call to get directions. Once I arrived, the receptionist was on lunch, and I had to wait 30 minutes in the heat. Once the receptionist arrived at 2 pm, I was told the room was not ready and I had to wait another hour.

Stayed 1 night in Sep 2024

2/10 Terrible

Sandra

2025/1/5

Disliked: Amenities

This is a very terrible stay. To start off we had arranged a driver with the hotel to pick us up and no one was there. No one was there during check-in, we had to wait over an hour to get in. They didn’t give us the wifi to our room. The place was very old, the doors didn’t work, the shower head was not working. The ladies in the front where very rude. This has been the worst experience ever. I do not recommend this hotel. Save your money.

Stayed 3 nights in Dec 2024

2/10 Terrible

Diego

2024/6/24

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EXPERIENCE IN LONG TIME

SCAM ALERT. At my arrival to the place, they did not have my reservation. After complaining and checking it (20minutes with this) they told me there were overbooking in the hotel and I had no room. After complaining of that they offered me a room in the building next to them. As I came for business I said ok, but experience was horrible. Dirty apartment. Balcony to AC machines. WiFi not working. AC not working properly. DO NOT GO.

Stayed 1 night in Jun 2024

8/10 Good

Celia

2021/10/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location !!

Excellent location!, good value for the money. would stay here again!

Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

2021/7/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is superb Suit is very big and clean Nice pool

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

2021/7/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful everything Overall would recommend And will come back

Stayed 1 night in Jun 2021

10/10 Excellent

Yojanna

2020/12/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location, pool and beach at this resort are AMAZING!! The hotel itself is perfectly located. We had not any couple issues during our stay, and ew would come back. Thanks!!

Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

2020/4/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is very nice. The beach is just a few steps away from the unit and the nicer beach is less than 5 mins walk away. We love to take a stroll at night at the beach and just sit there listening to the wave and watching the stars. Highly recommended place to stay at!

Stayed 1 night in Apr 2020

8/10 Good

Nathan

2020/1/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel "Near" the Beach

TrueCost was cheap. It was clean. The check-in process was easy and quick. It's a pretty basic hotel on a fairly busy/noisy road. There are several night clubs in the area so there was loud music until 1-2am every night. The beach is about a five minute walk and the "beach club" is about another five minute walk down the beach. The beach club is nothing more than a bar/restaurant that will let you use their loungers and give you 10% your bill. No beach towels! Everything you need is within walking distance including dozens of restaurants, several mini markets (decent prices), pharmacies, etc. The pool was clean and there are many loungers to use. The A/C in the room worked well. The breakfast included with the stay was at one of three nearby restaurants, none of which are more than a 90 second walk. You get to choose your breakfast from a list of four or five items. They all included coffee. The choices are basic but pretty good. Joy restaurant was our favourite and they also included a choice of fruit juice.

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

2020/1/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This trip was unforgettable. I took my friend here for the birthday and we could not be happier with our stay. Staff was there to greet us and let us check in early on the morning. Adorable spot with a breathtaking views, so relaxing - highly recommend!!

Stayed 1 night in Jan 2020

2/10 Terrible

Manuel

2020/1/6

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesima instalaciones y atención.

Las instalaciones de la habitación es pésima. La puerta del closet no abre, el soporte de la ducha y del papel higiénico esta quebrado. El toma corrientes quebrado y descubierto con el peligro de electrocutarse, mesas de la terraza quebrada. Habitación sucia y cada 2 días la limpian. Esto lo reporté el primer día pero no tenia donde comprar esos repuestos según la repuesta entregada por la encargada. Coordiné taxi para la ida y la vuelta del aeropuerto tanto por correo como por teléfono y no llegó el taxi. El segundo día la mucama no hizo aseo y robó un perfume con crema recién comprado marca Victoria Secret a mi mujer junto con un labial y sombra para los ojos. La respuesta del hotel es que yo tenia que denunciar a la policía a la mucama ya que era su último día de trabajo. el último día a las 09:30 am no había con quien hacer el check out (la recepción estaba cerrada). Cama cruje al mas mínimo movimiento. En el aeropuerto no se conoce como "TrueCost Caribbean Paradise" el nombre real del Hotel es Tropicana.

Stayed 7 nights in Dec 2019

10/10 Excellent

Carla

2019/12/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staying here is a step away from an awesome spot on the beach. Short walk, you are there. It was unlike any other on the island and staff was full of great advice and good vibes. Awesome place to stay. Very safe and it felt like we were staying with family. Instructions were very clear and all of the guests were friendly.

Stayed 1 night in Dec 2019

10/10 Excellent

Jessy, Washington

2019/10/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Literally everyone took excellent care of us and were very friendly. The staff was so pleasant to be around and were always there to lend a helping hand. The location, you can’t beat. We walked just about everywhere from here but taxis are easily accessible as well. We would definitely stay here again.

Stayed 1 night in Oct 2019

6/10 Okay

Karlos

2019/9/24

Liked: Cleanliness, staff & service

Tropicana property was a good value when bundled with airfare. The staff were very friendly and the apt was adequate. The AC was strong, the TV was a smart TV and the WiFi worked 70^ of the time. Breakfast was voucher style at local restaurant. There is a market downstairs which was handy and plenty of bars and restaurants close by. Some nights the Bar next door has very loud music until 2 AM. Beach is walking distance and the map they provide is helpful. The airport shuttle was 30 dollars each way and 30 minutes ride. My favorite lunch place was Citrus restaurant. I loved Joy nutritional for smoothies and salads and for pasta and steak try Grace house one block away. Very handy laundry facility across the street for 8 bucks a basket full service. It was a pleasant stay about 6.5 stars out of ten.

Stayed 6 nights in Sep 2019

10/10 Excellent

Jack, Orlando

2019/9/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the best time here. Beautiful house with an Absolutely beautiful view. We couldn't of asked for anything better.

Stayed 1 night in Sep 2019

10/10 Excellent

Alisha, Boston

2019/9/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff is such a friendly and responsive. On-site manager is a wonderful woman and we had great talks with her. They picked us up at the airport when we arrived and we enjoyed our drive with them to the place. The unit itself is on a beautiful beach. We went scuba diving one day and it was one of the best diving experiences we have had. The locals were very friendly and we felt generally safe.

Stayed 1 night in Sep 2019

10/10 Excellent

Jackie, tX

2019/9/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our time in this secluded getaway! The sounds of the waves crashing at night to sleep to was amazing! Such a beautiful location. It was the perfect place for our honeymoon!

Stayed 1 night in Sep 2019

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