Family Quadruple Room | Desk, blackout drapes, free WiFi, bed sheets
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Reviews of Crystal Hotel

3 out of 5
Crystal Hotel
No. 7, Renai Rd, Puli, Nantou County

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 65 reviews" "
Rating 8 - Good. 28 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

YING

Traveled with family
Liked: Staff & service, property conditions & facilities
good location. cleanliness can be improved. the floor was dirty and our feet was black with dirt if walking barefoot in the room
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Friendly and helpful staffs, very clean property
Stayed 1 night in Apr 2019
Response from 早班櫃台 on 2019/11/21
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Yu, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious hotel
Overall an excellent experience: friendly staffs, clean room, comfy bedding, and great selection for breakfast. The only complaints would be the lighting in the room and the design of the parking entrance/exit. The room is very bright, but it doesnt come with table/reading lamp, so we had to turn off all light when someone want to sleep while others were still widely awake. The underground parking entrance and exit share the same single lane. When we drove up the parkway to exit the parking lot after inserting the token, the car that just entered had to back up along the parkway to the street level so we could get out. Maybe the hotel can design some rules/signs to avoid this for traffics from both directions.
Stayed 1 night in Sep 2018
Response from 夜班櫃台 on 2018/10/31
Hello, Thank you for your valuable comments and comments. We will improve immediately if there is a poor service. I look forward to your visit to this hotel again. I wish you all the best.

10/10 Excellent

CHIA JUNG

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

淑靖

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
很乾淨，價位也很滿意
Stayed 1 night in Feb 2023
Response from 早班櫃台 on 2023/3/17
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

SHIH WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Bing-Hao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合家庭旅遊或團客入住
房間空間很大且乾淨，但裝潢算簡單，早餐是唯一需要改進的部分，選擇性不多，建議可以增加水果跟沙拉，飲料增加果汁跟鮮奶。
Stayed 1 night in Jun 2020

10/10 Excellent

SHIAN JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寛敞 乾淨舒適
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我們入住的是尾房，沒有景觀，浴室內的大浴缸沒有浴簾，洗澡後整個浴室濕了一片，好容易會滑倒。其他各方面都不錯，房間空間夠大，飯店在市中心，坐車行街都很方便。
Stayed 2 nights in Feb 2020
Response from 早班櫃台 on 2020/3/3
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

6/10 Okay

HungKuan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from 早班櫃台 on 2020/3/1
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
淋浴若有乾濕分離會更好
Stayed 1 night in Jan 2020
Response from 早班櫃台 on 2020/3/1
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Yu-chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 早班櫃台 on 2019/12/3
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 早班櫃台 on 2019/11/21
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 早班櫃台 on 2019/11/21
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

6/10 Okay

憲福

Stayed 1 night in Oct 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住房空間大且乾淨，早餐普普，有地下室可免費停車，周邊吃的喝的店家多，挺方便的
Stayed 1 night in Oct 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Bin chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

SHENG CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

亞綺

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店人員都很親切，房間乾淨又大，物超所值
Stayed 2 nights in Aug 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
早餐應該可以再加強 有點太過簡易
Stayed 1 night in Jul 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from 早班櫃台 on 2019/11/21
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Jung-chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

chun-yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間大，隔音不太好！
Stayed 1 night in Apr 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from 早班櫃台 on 2019/11/21
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
房間很大，服務無感，有昏暗的專屬停車場，早餐則普通，位於市區，出入方便
Stayed 1 night in Feb 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便，都有公車到日月潭及清境。飯店房間大，乾淨舒適！早餐雖然要走一小段路，用餐地方裝修不是很漂亮，但家庭式的早餐很用心，味道不錯！性價比高，值得推薦！
Stayed 2 nights in Feb 2019
Response from 早班櫃台 on 2019/11/7
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，櫃檯服務人員很親切！早餐餐點補餐很慢，用餐環境有待加強。
Stayed 1 night in Feb 2019
Response from 早班櫃台 on 2019/2/27
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2019
Response from 早班櫃台 on 2019/3/2
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Joshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 早班櫃台 on 2019/3/2
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 早班櫃台 on 2019/3/2
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境好、清潔、停車方便。
Stayed 2 nights in Feb 2019
Response from 早班櫃台 on 2019/2/27
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 早班櫃台 on 2019/2/12
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Yi-Ju

Liked: Cleanliness, staff & service
睡覺有一直聽到其他房間浴室水聲干擾不好睡。有專屬免費停車場，櫃台親切熱
睡覺有一直聽到其他房間浴室水聲干擾不好睡。但有專屬免費停車場，櫃台親切熱情，地點交通方便。唯獨睡覺會一直聽到其他房間流水聲 ，睡覺覺得吵⋯⋯
Stayed 1 night in Feb 2019
Response from 早班櫃台 on 2019/2/12
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Juiyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適寛敞Cp值高
有停車場，電梯可直達 舒適寛敞，插座充足，不擔心3c用品沒地方充電，餐廳在10樓，早上沒霧，看得到街景與山景
Stayed 2 nights in Feb 2019
Response from 早班櫃台 on 2019/2/10
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

6/10 Okay

CHAO-YANG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from 早班櫃台 on 2019/2/12
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from 早班櫃台 on 2019/2/12
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Chia-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適
環境讓人放鬆，只是早餐08:30前要用餐，有點早。
Stayed 1 night in Jan 2019
Response from 早班櫃台 on 2019/1/16
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Trance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from 早班櫃台 on 2019/1/18
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Yi-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡單方便的住宿
簡單容易逛的住宿飯店
Stayed 1 night in Dec 2018
Response from 早班櫃台 on 2019/1/16
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很不錯, 只是床很容易搖晃有些不好
Stayed 1 night in Dec 2018
Response from 早班櫃台 on 2019/1/16
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

TUNGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞，服務很好！
Stayed 1 night in Dec 2018
Response from 早班櫃台 on 2018/12/18
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from 早班櫃台 on 2018/12/13
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

8/10 Good

HAO HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from 早班櫃台 on 2018/12/13
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Cheng Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得建議
非常好的旅店, 安靜 & 乾淨
Stayed 1 night in Nov 2018
Response from 早班櫃台 on 2018/11/22
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

YI-HSIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from 早班櫃台 on 2018/11/19
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

CHIH HSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值 很高的飯店
1.飯店位於市區內 ，吃東西蠻方便的 2.房間超大 3.B1專用停車，停車方便
Stayed 1 night in Nov 2018
Response from 早班櫃台 on 2018/11/19
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

Choukang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from 夜班櫃台 on 2018/11/12
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

YAWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from 夜班櫃台 on 2018/11/12
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心

10/10 Excellent

WANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬闊 乾淨 舒適
Stayed 1 night in Oct 2018
Response from 夜班櫃台 on 2018/11/2
您好, 感謝您的寶貴意見及評論, 有服務不周的地方我們會立即改進, 期待您再次蒞臨本飯店, 祝您順心