Find Resorts & Hotels with Spas in Puigcerda

"Great hotel, great staff!"

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."

"The welcoming and helpful staffs, quick check-in and out, very clean inside and outside, wonderful service. "

"Poor cleanliness, unhelpful staff "

"This is a very nice hotel next to a beautiful park with a small lake. The rooms are very nice and the staff is excellent, friendly and accommodating. There is a very good restaurant onsite and parking is conveniently onsite."

"Staff accommodated our wishes , the hotel offered very nice dinner (70 euros for two people) , good location "