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Hotel Roc Meler

4.0 star property
Travelers find relaxation with spa aromatherapy treatments at this family-friendly hotel, where adventures await with playground and arcade options for quality time

Choose dates to view prices

Located in the entertainment district, Hotel Roc Meler offers a hearty breakfast buffet and La Cabana restaurant for dinner. Guests can enjoy spa aromatherapy, stroll the garden, or spend family time at the playground and game room. Free WiFi keeps everyone connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
The current price is NT$2,550
NT$2,819 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 12 and November 16.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day
  • Spa fee: EUR 15 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L-712224-A

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Hotel Roc Meler have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Hotel Roc Meler?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at Hotel Roc Meler on 2026/5/24 start from NT$2,550, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Roc Meler pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Hotel Roc Meler?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Roc Meler?

Check-out is at noon.

Where is Hotel Roc Meler located?

Located near the slopes, this Canillo hotel is in the entertainment district and within 1 mi (2 km) of Sant Serni Church, Meritxell Sanctuary, and Santuario de Meritxell. TSD4 Portella Ski Lift and Palau de Gel are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 198 out of 303 reviews
Rating 8 - Good. 80 out of 303 reviews
Rating 6 - Okay. 21 out of 303 reviews
Rating 4 - Poor. 2 out of 303 reviews
Rating 2 - Terrible. 2 out of 303 reviews

Reviews

Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Beautiful location, fantastic property, great room, great staff. A tremendous stay for us!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
A very beautiful hotel, perched on the side of the mountain offering beautiful views down into the valley and across to the mountains on the other side. Staff were exceptionally friendly and helpful. The rooms are modern, spacious and staff keep them well maintained. The pool and spa are beautiful, truly an oasis after a chilly day out on the slopes. The hotel offers a free shuttle from Canillo up to the hotel, which is definitely a lifesaver - it’s a long old, steep walk up from the village!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean rooms, great views over the village.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel on the hill. staff are friendly. Room is spacy and comfortable. Hotel offers really good breakfast. There is a parking places, but it is recommended to reserve a parking place in advance.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Amazing buffet. Great value.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for ski holiday

Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

James P

Liked: Cleanliness, amenities, property conditions & facilities
This property is a great deal during the off seasons. Bountiful breakfasts with an almost unbelievable variety of choices! Clean weight room, pool, sauna and hot tub. Massage also available. Clean, spacious room. Front desk folks were very friendly and helpful. Deluxe accommodation for less than $100/night!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love ROC Meler

Very friendly staff. Very helpful. Very good breakfast.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is amazing. Well worth staying. Stunning views over Canillo.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANKS

It was an amazing experience! Everything was wonderfull, from the check in. ths staff, live music at the irish bar, breakfast, spa, room... Well be back soon thank you so much!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Brittni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Felt way more expensive than it was. Amazing views, excellent restauarant (both the pub and the buffet). I wish we had tried the spa because it looked great. Beds were comfortable and the bathrooms and shower were the best I've had in a hotel in a long while. The staff were friendly and helpful, and it was clean. There is paid parking at the hotel which you probably will need, and the only thing I would say is to let staff know if you have a big car and they will keep the space next to you empty if they can and you would struggle to fit otherwise.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The VIEW!

As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful and friendly. The breakfast staff were very friendly and Alex on the front desk was very helpful! (My son lost his AirPods, but Alex was very helpful in getting them back to us!). A great location, the shuttle van was exceptionally helpful for reaching the gondola. We will come back again!!
Great view of the town from our room
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Darrin

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place, clean, quiet. Very removed from everything. Downside was staff not available and slow response to telephone calls, lighting very bright in room and could not be dimmed so it feels like doctor exam room. If you want pool and spa, reasonable price. Otherwise, not a good pick.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Clean and basic but not 4 stars. Want to use the pool, there is a charge. Want to go with the kids to the pool, only before 18:00. Basic amenities and room but not worth the money. Nice breakfast through!
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Kirsta

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

New hotel with odd quirks

We were at this hotel for only a night. The bad: It was very hard to find (keep going up the mountain!) No swimming pool unless you are there for some sort of pool therapy. No air conditioning so we were really hot (burning up hot!) at night in the summer. We opened a window, but the windows don't have screens and open as a whole pane into the room. It's really odd. Also, parking is a bit of an issue. We were lucky to find parking on the street so we didn't have to pay to use their garage. The good: The property was clean and in good condition, the breakfast was spectacular, the views were amazing, and the staff speaks every language.
Stayed 1 night in Jun 2025
Verified

8/10 Good

PURI

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the hotel, as a highlight: the breakfast, the bar (incredible hamburguers), the massage (Andrea does magic).
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for 1 night on our way to somewhere else but it was great, could not fault it. Check in was nice and easy. The room was very clean and comfortable. We had our evening meal in the Irish pub, the staff were really helpful and friendly and food was nice. They also had Guinness on draft which was fab. Amazing nights sleep, really quiet. We had breakfast, again very helpful staff and a great choice of breakfast items. Would definitely recommend
Stayed 1 night in Apr 2026
Verified

8/10 Good

Runvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great dinner and breakfast buffet. Nice relaxing bar.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Luis Manuel

Liked: Cleanliness, amenities
Staff, coordination, privacy, parking
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

DORON

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 4 nights in May 2025