Does Los Tules Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Los Tules Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Los Tules Resort?

Self parking is free at this property.

What time is check-in at Los Tules Resort?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Does Los Tules Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Los Tules Resort located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of Playa Flamingos and Bay of Banderas. Cruise Ship Terminal and Malecon are also within 3 mi (5 km).

Los Tules Resort Reviews, Deals & Photos 2025

8/10 Good

Verified traveler

2019/9/9

Liked: Cleanliness, staff & service

We love this property for the feel of a hacienda. Great and clean pools and love the Cafe Chapultepec for meals by the pool and views of the ocean. Balcony rooms have a nice view of the harbor. Beautiful flowers and palms and many pools give it a personal feel.

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

2019/7/8

Liked: Cleanliness, staff & service, amenities

EStá bien, pero caro para lo que ofrece.Nada que ver el cuarto con lo que promocionan en la foto de internet.

Stayed 2 nights in Jul 2019

8/10 Good

Lisa

2018/11/15

Disliked: Cleanliness, staff & service, amenities

This property was priced well for the age and lack of updates. The interior was the same as the original decor when the resort first opened in the early 80's. I was initially put off but once I saw the spectacular view I felt like I had made the deal of the century! I was eventually able to get much needed additional cleaning done (some by the housekeeper some by me) but never got towels that didn't look like old rejects. Overall the size of the room with kitchen, the massive deck with gorgeous view and the numerous pools with lucious landscapes over shadowed the negatives. Also, the pool cafe has great food and exceptional staff!!!

Stayed 10 nights in Oct 2018

4/10 Poor

jea, san francisco

2018/4/2

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible smell

My matress smell like vomit, they gave me such a terrible room

Stayed 1 night in Mar 2018

10/10 Excellent

Angelica, Monterrey

2016/7/23

Liked: Staff & service, property conditions & facilities, room comfort

Excelente

De lo mejor excelente en todos los aspectos solo al inicio un detallito con una persona de recepcion q me dijo q no estaba mi reservacion y me mandaron a una habitacion provisiinal y bueno al fin de cuentas si estaba mi reserva pero al otro me cambiaron de habitacion

2/10 Terrible

Verified traveler

2016/5/23

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow its a hotel?

If you like giant roaches and doors that look like that have been broken into this is your spot. I have never stayed any place so bad, and didn't sleep at all, checked in at 3rd and was out the door at 5am.....

6/10 Okay

Verified traveler

2016/4/24

Liked: Staff & service

Cheap hotel by a small beach. Rooms aren't modern or anything, but again, its cheap.

4/10 Poor

Melissa , Shelton, WA

2016/3/30

Disliked: Cleanliness, property conditions & facilities, room comfort

Beautiful grounds but standard hotel room not nice

We booked a stay in a standard hotel room. The room was very dark and dank, fixtures were not operable and required repair, never were able to acquire a safe key to safe in unit, front desk were less than helpful in resolving any issues. Standard hotel room has no view and no patio or balcony and no ocean view. Very outdated and require some upgrading. Majority of the staff were helpful, excluding check in and front desk staff. There appeared to be some nicer units in the complex, would use caution if booking to ensure you were in one of the nicer, upgraded rooms. I would not recommend this hotel to anyone, nor would I choose to stay in this property again.

10/10 Excellent

Verified traveler

2016/2/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condos on the beach

Our whole family stayed there in three different condos. My daughter and husband with two small children stayed in a large 3 bedroom 3 bath and it was absolutely top rate, a five. The staff especially Maricio, our "concierge", was so helpful with everything we needed. My son and his wife stayed in a small studio and my partner and I had a large studio. I would rate his a three, comfortable but very small and ours was larger and very nice but with an old bathroom so I would rate ours a four. The grounds with 5 different pools and the views from our rooms were all fantastic. The only restaurant on the grounds is very average.

2/10 Terrible

EMI, Menahga, MN

2016/2/18

Disliked: Staff & service, property conditions & facilities, room comfort

Awful 11-1101 (room no.)

Again,this was awful. Seem it was an left over room

2/10 Terrible

M Alejandra, Distrito Federal

2016/2/4

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fatal!!! La habitación deplorable!!

El hotel está en pésimo estado de conservación. Al menos el cuarto asignado edificio 11 habitación 1101. No era una habitación con dos canas dobles como lo reserve. Me entregaron una habitación con una cama supletoria que salía debajo de la "cama" principal que era una especie de sofá del tamaño de una cama doble. Lamentable para hoteles.com que el hotel no cumpla con lo que en línea ofrecen tengo fotografías de la habitación si el departamento de atención al cliente quiere darle seguimiento. Además el sanitario del cuarto estaba tapado.

6/10 Okay

Verified traveler

2016/2/2

Nice old style Mexican resort on the beach

Reception at check in was average. Our room was on the fourth floor with no elevator and difficult stairs esp. for partner who is 90....reception stated that there was no opportunity to change room. The room amenities old and not well maintained eg. no way to lock room safe, cupboard handles that came off in our hands

4/10 Poor

Mario

2016/1/20

Disliked: Staff & service, property conditions & facilities

El cuarto no era el de la foto y deja mucho que desear

4/10 Poor

gabriel, Edo Mex

2016/1/14

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se robaron mi reloj : (

A pesar de que se comento la situacion nadie se hizo responsible, su caja de seguridad no sirve y el control remoteo de la tele no funcionaba. muy poca atencion

8/10 Good

Alejandra, N.L.

2015/11/26

Liked: Staff & service

Los Tules

El personal nos dio una atencion personalizada y excelente, esta muy comodo el hotel, muy centrico y buenas instalaciones, la comida del restaurante muy rica. Lo recomiento 100%

6/10 Okay

Kathryn, Santa Fe, New Mexico

2015/11/11

Disliked: Cleanliness, property conditions & facilities

Disappointment in upkeep of apartments

I had a timeshare at Los Tules until about 8 years ago. It is a beautiful setting on the beach, the grounds are gorgeous and the 8 pools immaculate and the outsides of the buildings are kept up. Unfortunately it is very old and rundown inside the apartments. I had a studio which had a gorgeous view but that is all it had. The studio was very dirty, rundown, no hand or cup towels, no soap, no blankets, kitchen appliances very old, poorly supplied with few mismatched dishes, pots and pans among other shortcomings--obviously not ready for occupancy. The next morning I told them the studio was completely unacceptable. They changed me to a much better and bigger studio with nice view. Different companies and individuals own and run the resort and I am sure there are many accommodations that have been updated and nice. I went there for old times sake and did not expect a whole lot, but the places I saw definitely need attention and updating. The staff are friendly and I love the low-rise Mediterranean villa design in a town of nothing but high-rise hotels and condos. Some big company needs to buy the resort and modernize the interiors. Then it would be really wonderful!

6/10 Okay

Carlos Alberto, Cd. Juarez chihuahua

2015/8/12

Disliked: Cleanliness, property conditions & facilities, room comfort

Regular la estancia

Estuvo bien la estancia nada mas los cuartos están sucios y con muchos desperfectos las camas duras como piedras

10/10 Excellent

James, Tulsa, OK

2015/7/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Room with Ocean View

Most beautiful resort in Puerto Vallarta. The grounds are massive and very well manicured. One of the few resorts that has land with it as well as beautiful beaches. The only drawback was the timeshare salespeople trying to constantly get you to participate in their program. Would definitely stay again.

6/10 Okay

AGUSTIN, Tequila, Jalisco, México.

2015/5/5

Disliked: Staff & service, property conditions & facilities, room comfort

HABITACIÓN MUY VIEJA, EN ESTA OCASIÓN: DECEPCION

El año me hospedé aquí con mi familia y no tuve ningún problema. Lamentablemente en esta ocasión, con amigos, no fué así. Me dieron una habitación súper vieja, alejada de todo, las persianas rotas, en las mañanas el sol pegaba de frente. El aire acondicionado no sirvio todo un dia, el baño tiraba agua. Muy decepcionado de este hotel. Creo que lo tienen bastante abandonado, la recepción parece de los años 70's. Lo salva sus bonitas areas verdes y albercas y la atención de la señora Marina, que siempre trata de dar una solución a cualquier percance. De seguro, ya no regreso NUNCA a este hotel. CONSEJO:si pueden pagar un poco más, elijan algo más nuevo, de seguro valdrá la pena el gasto extra.

4/10 Poor

RICARDO EMILIO, Mexico D.F.

2015/3/31

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

que triste que esta opcioneste mal

estuvo deficient para empezar porque no tenian la confirmacion de la reservacion Nos dieron un cuarto donde aparecio una cucaracha y el servicio de ama de llaves nunca trajo el papel sanitario y tuvimos que comprarlo nosotros A diferencia del resy to de las habitaciones (que habiamos tenido enn los dias anteriores a traves de Royal Holliday) esta estaba sucias) a la entrada habia retos de un mosquitero y un mueble Viejo Conclusion muy malas condiciones en esta area El lugar explendido y las instalaciones(albercias jardines etc ) Magnificos Lastima de esta seccion

6/10 Okay

Verified traveler

2015/3/19

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

Bonito Hotel, pésima habitación.

Muy bonito Hotel aun lado de la playa con varias piscinas muy limpias pero cuartos de hotel muy reducidos y con mobiliario muy viejo (tv, camas, baño, buro, etc) y colchones muy incomodos.

8/10 Good

jorge, GUADALAJARA

2015/2/4

BUEN LUGAR

LAS HABITACIONES UN POCO VIEJAS, PERO EN GENERAL NO TENGO QUEJAS, MUY BUENA ESTANCIA.

8/10 Good

Isato

2014/11/20

Liked: Cleanliness, staff & service, room comfort

Enjoying

Very nice place. The room was clean and confortable. No noise was heard front the neighboring rooms. Beachfront was extraordinary. The beach is easily accessible and the sand very clean. The hotel stall was readily available to help when needed, and very amicable. The breakfast is good and very affortable. Secluded from the overwelming crowded area of the main Puerto Vallarta, this is a very nice place to stay.

8/10 Good

coralia, Cd de mexico

2014/10/30

Liked: Cleanliness, staff & service, room comfort

Muy buena atencion y buena ubicacion

Buena limpieza y atencion super esmerada, le hace falta mantenimiento a las habitaciones, muy buena ubicacion

8/10 Good

Verified traveler

2014/9/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

III CONGRESO DE ECOSISTEMAS DE MANGLAR

Fue muy poco el tiempo que estuve en el Hotel por lo que mi opinión podría ser aventurada.

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