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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

3 outdoor pools, pool umbrellas, sun loungers
Property grounds
Standard Triple Room - with a double bed | 1 bedroom, down comforters, in-room safe, iron/ironing board
On the beach, free beach shuttle, sun loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is NT$4,178
NT$5,014 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed | 1 bedroom, down comforters, in-room safe, iron/ironing board

Superior King Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard King

7.8 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | 1 bedroom, down comforters, in-room safe, iron/ironing board

Superior Room Two Double Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Triple Room - with a double bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Superior with Garden View

1 bedroom, down comforters, in-room safe, iron/ironing board

Room Superior with Garden View

  • 473 sq ft
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, down comforters, in-room safe, iron/ironing board

Double Room Standard

  • 376 sq ft
  • Sleeps 3

View all photos for Room Standard

1 bedroom, down comforters, in-room safe, iron/ironing board

Room Standard

7.8 out of 10
Good
(7 reviews)
  • 376 sq ft
  • Sleeps 4

View all photos for Room Superior with Garden View

1 bedroom, down comforters, in-room safe, iron/ironing board

Room Superior with Garden View

  • 473 sq ft
  • Sleeps 3

View all photos for Room Standard

1 bedroom, down comforters, in-room safe, iron/ironing board

Room Standard

  • 376 sq ft
  • Sleeps 3

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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • Malecon - 5 min drive - 5.4 km
  • Playa de los Muertos - 7 min drive - 6.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive family-friendly hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and a free beach shuttle. Treat yourself to spa services, such as a deep-tissue massage, reflexology, or a manicure/pedicure. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, smoke-free premises, and massage treatment rooms
  • A front-desk safe, meeting rooms, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Childcare services and free extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

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  • Spa
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NT$6,325 total
includes taxes & fees
Sep 1 - Sep 2
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • 3 outdoor pools
  • Books
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of 2025/8/10, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on 2025/9/7 start from NT$4,178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

Self parking is free at this property.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

Located in Hotel Zone, this beachfront hotel is in a shopping district and within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 101 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Ismini

Liked: Cleanliness, amenities, property conditions & facilities
Hacienda BuenaVentura was amazing, the hotel, the food, the bar, all the staff was amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda is our home away from home! The staff are always friendly. We truly value our time there.
Stayed 7 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique resort
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was amazing. Lara and Jezicka were very helpful and nice. When we had a small issue they took care of us which made a huge impact on our stay. The bell hops were very helpful with taxis and reconditions for things to see and do. Overall is was a wonderful experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food is good, property is nice, great value.
Stayed 1 night in May 2025

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Kinnedy Lynn Guter

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When on a solo trip and first time here everyone was friendly when I arrived. Nice location and everyone was nice, the food was good. Loved how the pool is open til 8pm. Loved everyone and bartenders drinks and service was good. The room was nice had a nice King bed with a small balcony. Loved my stay here and would go back again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edman Jamarolin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very wonderful experience with Hacienda Buenaventura. As first timers in Mexico we had an authentic Mexican experience during our stay. The staff are all friendly and very helpful. The food is phenomenal with lots of varieties. The whole surrounding is clean. The hotel’s location is close to everything. The only downside is the slow wifi but its nothing compared to the overall experience! Highly recommended! We can’t wait to go back1
Stayed 4 nights in Jul 2025

8/10 Good

Sara m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great place for the price.
Stayed 5 nights in Mar 2025

4/10 Poor

Larissa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Alberto Rogelio

Liked: Cleanliness, amenities, property conditions & facilities
Small homie feeling. Everyone very attentive. Resort was very clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
I loved the authentic feel of the resort. It felt like a little town. The staff are amazing! I also liked that it wasnt crazy party vibes and much more mellow. More families and locals. The area around the resort doesnt look the nicest but still safe and convenient with lots of shopping near by. It was nice to have beach access as well. The big sell on this place is the staff and local buffet food which i loved. Will visit again!!
Stayed 7 nights in Jun 2025

2/10 Terrible

Eleazar Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area but the rooms itself need some updating and remodeling I understand the concept of keep it rustic looking but it needs some work done broken tiles in the bathroom, mold in the shower area, damage furniture, room door with a huge gap where it doesn’t close right makes you think someone can open the door with a hard push. Food was not good they don’t have a big enough buffet service was not great either and they have waiters couple of times had to request my own utensils and drink refills and I just don’t want to keep going.
Mold in the shower door
Broken tiles in the shower
Broken tiles in the sink
Mold in the tiles
Stayed 3 nights in Aug 2025

2/10 Terrible

Maria Venegas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location however it doesn't have a beach access which is very inconvenient and the facility looks cheap for that reason I decided to move to a different hotel immediately.
Stayed 6 nights in Jul 2025

10/10 Excellent

Alfonso Gonzalo

Liked: Staff & service
Great location close to all the tours pickup spots...
Stayed 5 nights in Mar 2025

8/10 Good

Lastiwka Norah

Liked: Cleanliness, staff & service, amenities
Beautiful property wonderful staff
Stayed 7 nights in Apr 2025

4/10 Poor

Mauricio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are really old, the bathroom was falling apart, the staff and service was good most of the time, I won’t come back to this hotel there’s better options for the same price but still not a bad hotel it just needs renovations and at least a mini fridge in the room
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Quaint and close to amenities. It's a nice affordable option to the larger all inclusive hotels. Friendly staff, delicious food.
Stayed 7 nights in Apr 2025

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They never cleaned are sheets from are room. They throw are prying book in the trash!!!😠 And front desk lady was rude and laughed at us and was sarcastic!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
A charming and relaxing getaway with a clean, inviting pool. The staff were friendly and accommodating, making our stay thoroughly enjoyable.”
Stayed 8 nights in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
a little dated but outstanding service and friendly peoplw
Stayed 3 nights in May 2025

10/10 Excellent

callie anna rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it here would 100% come again!! rooms were so cute and clean, staff was very friendly and helpful! never disappoint by the buffet, fantastic food selection at every meal!
Stayed 7 nights in Apr 2025

8/10 Good

GUISELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025