Master Suite | Beach/ocean view
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Reviews of Blue Chairs Resort by the Sea - Adults Only

3 out of 5
Blue Chairs Resort by the Sea - Adults Only
Malecon y Almendro No. 4, Puerto Vallarta, JAL

Reviews

6.2
Rating 10 - Excellent. 184 out of 1004 reviews" "
Rating 8 - Good. 228 out of 1004 reviews" "
Rating 6 - Okay. 225 out of 1004 reviews" "
Rating 4 - Poor. 174 out of 1004 reviews" "
Rating 2 - Terrible. 193 out of 1004 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This still a nice place to stay for the money . Location is perfect! Don’t be a prude and stay here..it’s ok!
Stayed 2 nights in Apr 2024

8/10 Good

Ruby Jessica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in showers, beach front doesnt offer lounge chairs by the beach after 6PM, and its a gay community area.
Stayed 4 nights in Apr 2024

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s affordable and close to everything.
Stayed 3 nights in Apr 2024

2/10 Terrible

Gilberto

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo reservé una habitación estándar lo me dieron lo que ellos quisieran y en este lugar Si no les consumes la barra te tratan como ellos quieren tratarte para que te traten bien tienes que consumirlos mínimo en cada mesa $2000
Stayed 7 nights in Apr 2024

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property advertised a panoramic suite view and intentionally placed me in a dusty, crusty, dilapidated room. The desk clerk moves like a sloth. The area is suitable for drag queens and LGBTQ but not husband and wife with children.
Stayed 1 night in Apr 2024

6/10 Okay

Gary, St Louis

Traveled with partner
Liked: Cleanliness, amenities
Great price and great views but needs some tlc
Stayed 7 nights in Apr 2024

2/10 Terrible

Steven

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
FONT WAIST YOUR $ ok the blue chairs
Stayed 9 nights in Apr 2024

4/10 Poor

Steven

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, but the property was in need of so serious repairs. I would never stay at the Blue Chairs again I would never recommend the Blue Chairs to anyone. NO WAY
Stayed 7 nights in Apr 2024

10/10 Excellent

Trenner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was incredible. Only issue was with the beach server, who was busy drinking with other guests rather than checking on others needing service. All for someone enjoying their day, just not at others expense. Love the layout of the hotel and had a good time in the outlets.
Stayed 2 nights in Apr 2024

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities
Good
Stayed 6 nights in Apr 2024

10/10 Excellent

Wesley A De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff it’s the best thing ever. Specially the staff that works in the beach area. Could improve with a bit more of storage in the room. And maybe a fresh paint. Showers need a improvement
Stayed 6 nights in Apr 2024

10/10 Excellent

Fernando

Service was excellent. Som issues with getting hot water, other than than that great service.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
.
Stayed 6 nights in Mar 2024

8/10 Good

Daniel, Denver

Liked: Cleanliness, staff & service, amenities
Needs updating. Light switches and door handles loose/ not working. Coffee maker but no filters. No bottled water offered.
Stayed 7 nights in Mar 2024

6/10 Okay

Kent

Stayed 7 nights in Mar 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Ricardo

Liked: Property conditions & facilities
Stayed 14 nights in Feb 2024

4/10 Poor

Derek

Stayed 7 nights in Mar 2024

8/10 Good

Dimitar

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 10 nights in Mar 2024

2/10 Terrible

cristiam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible experience. never again.
Stayed 5 nights in Mar 2024

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
CREDIT CARD FRAUD!!!! Stay away!!!! Two employees of the hotel bar, and several gogo dancers committed bank and credit card fraud, they worked together to scam me over $4000 dollars. They charged me multiple times and used merpago and paypall and the bar to steal money from me. Hotel have me a free night but it dorsnt undo the damage. This place is not safe
Stayed 1 night in Mar 2024

8/10 Good

Edison, West Lebanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were nice and very helpful. Very good beachfront location. Only thing that made my stay uncomfortable was the sluggish water pressure at our room.
Stayed 4 nights in Feb 2024

2/10 Terrible

Christopher

Traveled with partner
Good view, however that was not enough to overlook the howling party goers inside the hotel until 3am. Pigeons and poop all over balcony. beds and pillows are terrible. Drafty room, Dirty pool. Staff was indifferent. Luckily we only booked two nights here. So we cut our looses and left after the first night. Expensive lesson we will not be back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Abel Very helpful, Beach was great. a refrigerator and hot showers would be nice. Food Menu was good , Sunday Drag show was fun, Would stay again.
Stayed 3 nights in Feb 2024

6/10 Okay

Torhon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service
This property was good enough. Our cleaning lady was super friendly and we fell in love with her! We enjoyed our stay ver much…. (We didn’t like having to wear plastic bracelets while we were there or being asked if we belonged there several times. Only one room key was provided. Also there are tons of young men openly selling drugs in front of this property masking you to buy every time they see you) We would probably return. Thank you for a good stay
Stayed 7 nights in Feb 2024

8/10 Good

Francois

Liked: Staff & service
Nice beach chair by the beach Nice 2 floor rooftop Big bed with big windows Loud at night because of rooftop show, better sleep with AirPods Pro Good location by the beach
Stayed 4 nights in Feb 2024

4/10 Poor

Pascual JR

Disliked: Cleanliness, amenities, property conditions & facilities
The property is located in a good areas. However, it is not the best condition. The door has a two inch gap into that was very noticeable. The sliding door lock to my patio was broken so someone can enter my room easily. The main bathroom kept getting stuck and wouldn’t flush. The shower was very tiny making the floor wet when I would shower. There was no phone to call front desk or any other services. You had to walk down to the lobby when you needed something. No ironing board or iron. They charge for visiting guests. That was annoying. For a resort hotel, it lacks a lot. This hotel is due for a major remodel. Very out dated.
Stayed 4 nights in Jan 2024

6/10 Okay

Dale

Traveled with partner
We stayed for a week and were disappointed we were only given one key for our room. It really caused an issue while planning outings as we dont do everything together. All in all, though, we were satisfied with our stay. It was a big party week and we were right there in the mix.
Stayed 7 nights in Jan 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everything does close very early around. Limited options for food
Stayed 2 nights in Dec 2023

6/10 Okay

Mark, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is amazing. The room, however, lacked basic amenities like coffee maker, refrigerator and microwave. The waitstaff at restaurant and beach club were awesome.
Stayed 6 nights in Jan 2024

8/10 Good

Ronald, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities
Overall very nice. Clean room, comfortable bed. Could have used a dresser / chest of drawers, there was none. Didnt have hot water one morning, was fixed after we advised front desk. No other issues. Personally, the only complaint other than the lack of a dresser is that there is a hill that may be challenging for some to walk. We ended up using Uber / taxi several times to avoid walking the hill, Uber /taxi was cheap, usually about $6 US.
Stayed 6 nights in Jan 2024

10/10 Excellent

William, Redcliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here
Stayed 2 nights in Jan 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

James J

Liked: Staff & service
I have been to the property many times... This was not the best. New addition to the staff Abel was fantastic. But lots of missed opportunities. Water wasnt hot, but finally after 10 hrs was hot again... maybe just need to time my showers. Credit card machine was down, so they asked for cash... not very convenient... restaurant area, normally I get great treatment here, not this time. Kinda sucks when you go to a place once or twice a year for 13 yrs and its just not good service. Ugggg, wish it went better.
Stayed 4 nights in Jan 2024

10/10 Excellent

Philip Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

albert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent stay in a suite at this property exceeded my expectations for a hotel. i previously had always booked a vacation condo. However, this suite had all the amenities of a condo and more. More service, More amenities, Was closer to the beach. It was also competitively priced.
Stayed 7 nights in Jan 2024

2/10 Terrible

Colleen

Traveled with partner
Disliked: Amenities, property conditions & facilities
The elevator was always out of order, the room was as clean as a housekeeper could make it, but the damp odour was almost unbearable, the beds were the worst and there was a lack of pillows. Very small TV that was so small you couldn’t even see it or hear it from the bed or ugly pullout. The balcony was basically not even a balcony since when you open the door the air conditioning unit was on the balcony and left no room to enjoy so what’s the point! I am all for universal and acceptance but only one phrase comes to mind…Gays gone wild!” Just too much for me!
Stayed 7 nights in Jan 2024

10/10 Excellent

Surish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Dec 2023

6/10 Okay

Jarrod

Traveled with group
Disliked: Staff & service, property conditions & facilities
This property has gone downhill over the last few years and is literally falling apart. The best part of Blue Chairs is the restaurant across the street and easy beach access.
Stayed 2 nights in Jan 2024

6/10 Okay

marian denise, Antigonish

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed and the next morning no toilets would work for most of the day due to plumbing issues
Stayed 7 nights in Jan 2024

8/10 Good

Rudolf

Traveled with group
Liked: Staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was good, and we liked that it was a gay hotel. We had an inside facing balcony, it still had a nice view to the side. We felt a bit misled because we thought the hotel was beachfront. It's actually across the street from the beach and then the blue chairs beach club is there on the beach. I guess it's owned by the hotel but you have to buy minimum 350 pesos food or drinks if you want to use their chairs. So there's no benefit to staying at the hotel for beach access. Might as well stay a couple blocks away then get a much nicer place for the same price. We didn't have hot water the first night and water pressure was extremely low. We let reception know the next morning and it was fixed right away but we only had hot water for 1 day then it was lukewarm the rest of the time. Also one time we came back from the beach to shower and there was no water at all. We had to go down to reception again to ask, since there are no phones. They said the water was shut off for the whole floor and would be back on in 1/2 hour. It did come back on but that was annoying. There were sketchy people outside selling drugs, sometimes they got pushy too. I'm sure it's probably safe but security at the hotel was very lax. Often when we came home at night there was nobody at the front desk and no staff to be found anywhere. The hotel is pretty run down and has it's problems but that's probably why it's 1/2 the price of other hotels in the area.
Stayed 4 nights in Jan 2024

4/10 Poor

Zachary

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was a decent price.
It’s an ok hotel, great front desk and bar staff. My first ocean front room didn’t have water pressure or hot water. My second room was just fine, but couldn’t connect to the WiFi from the room or have regular cell service. So to coordinate with my friends I had to step out of my room to the main hall each time.
Stayed 4 nights in Jan 2024

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2024

6/10 Okay

Phillip

Traveled with partner
Liked: Cleanliness, staff & service
Easy access to the beach.
Stayed 5 nights in Jan 2024

4/10 Poor

WENBIN

Disliked: Property conditions & facilities, room comfort
Two mornings without water. I have to use bottle water to wash my face….ridiculous! And The WiFi is off and on…frustrating!
Stayed 3 nights in Jan 2024

8/10 Good

Kelly James

Stayed 9 nights in Jan 2024

10/10 Excellent

yasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 5 nights in Jan 2024