Is Basic-Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Basic-Hotel?

This property doesn't offer parking.

What time is check-in at Basic-Hotel?

Check-in start time: 1:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

Where is Basic-Hotel located?

Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Church of Our Lady of Guadalupe and Playa de los Muertos. Malecon is 0.5 mi (0.8 km) away.

Basic-Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Verified traveler

2020/2/16

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Weird

Shared bathroom was not expecting. Chopped up rooms out of a office building.

Stayed 2 nights in Feb 2020

2/10 Terrible

Neftali, Cabos

2020/2/15

Disliked: Staff & service, amenities, property conditions & facilities

El lugar es completamente horrible pero muy espantoso, de hecho ni me quede en el solo hice checkin y me salí la atención de la señora de recepción es woow malisimo, poco falto para que me dieran un cartón y periódico para dormir en el piso.

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

2020/2/12

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mal servicio

no me agrado mucho no hay tv estaba cercas de mi estancia es solo lo bueno

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

2020/2/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

8/10 Good

Ryan

2020/1/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

2020/1/1

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Pues llegue al hotel y nadie abrió así que no pude hospedarme,le comenté vía teléfonica a la señora Leticia que llegaría después de las 6 de la tarde y me Dijo que ella me esperaría y todavía unos días antes le volví hablar para confirmar mi llegada a la hora acordada y me volvió a decir que no había problema, llegando al hotel vi cerrado y le marqué al celular y nunca contestó. Llame a Expedia para comunicarles lo sucedido ellos también trataron de comunicarse y nada. AHORA LO QUE QUIERO ES QUE ME REGRESEN MI DINERO POR UM SERVICIO QUE NOOOO RECIBÍ POR QUÉ IRÉ A LA PROFECO POR QUÉ CREO QUE ESTE HOTEL NO TIENE BUENOS COMENTARIOS.

Stayed 1 night in Dec 2019

2/10 Terrible

Francia

2019/11/18

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me respetaron el precio

No me respetaron el precio querían cobrarme esa cantidad del cuarto por persona yo llegue en la noche y me tuve que ir a otro hotel ,pésimo servicio

Stayed 1 night in Nov 2019

2/10 Terrible

Dale

2019/11/5

Disliked: Staff & service, property conditions & facilities

Hostel not hotel

Not at all close to the description this is a hostel not a hotel had to wait to get in then a room with windows but no glass in them so anyone could climb in then a room that was ok but was a huge hassle not as advertised

Stayed 1 night in Nov 2019

10/10 Excellent

Eduardo

2019/11/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mucho la ubicación

Esta bien.. Por el precio me agrado y es muy cómodo, cero ruido lo recomiendo mucho

Stayed 1 night in Oct 2019

4/10 Poor

Claudia

2019/7/22

Liked: Cleanliness

Disliked: Staff & service, room comfort

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

2019/5/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente lugar, ubicación a pocos pasos de malecón. Personal muy atento

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

2019/3/12

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFADORES

PÉSIMO ! SON UNA ESTAFA, SI NO LLEGAS DE 1 A 3 NO TE RECIBEN... Y SE QUEDAN CON TU DINERO

Stayed 1 night in Mar 2019

10/10 Excellent

David

2019/2/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price.

Great stayed. Good area to walking.

Stayed 3 nights in Feb 2019

10/10 Excellent

Carlos Alejandro

2019/2/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Increíble, me la pase fabuloso

Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveler

2019/2/5

Disliked: Cleanliness, property conditions & facilities, room comfort

Cuarto sin ventanas, no hicieron el aseo, el drenaje de lavabo y regadera semitapado, la TV sin antena

Stayed 2 nights in Feb 2019

2/10 Terrible

Gayle

2019/2/1

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted!

No receptionist. Door was locked. Some woman let us in, didn’t know we had a reservation, couldn’t rebook 2 rms for us, treated us like we were an inconvenience. Never again!

Stayed 2 nights in Jan 2019

2/10 Terrible

Julie

2019/1/28

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remove this hotel from your website.

This hotel needs to be removed from Hotels.com and I am entitled to a full refund. I reserved a family room with three beds, private bath, with air conditioning. The woman at the front desk insisted that I stay in a small dank room with one double bed, no private bath and no air conditioning. She showed me to a shower and toilet at the opposite end of the floor that stands outside of three other rooms. The sink is out in the open. She insisted that I would be the only one using it so it is no problem. (!) She said that there are no private bathrooms in this hotel and no air conditioning. This is blatant fraudulent advertising.

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

2019/1/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La atencion y el trato fue excelente, lo recomiendo.

Stayed 2 nights in Jan 2019

2/10 Terrible

Verna, Colorado

2018/8/15

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel never had our reservations scheduled. We purchased an all inclusive trip tp puerta vallerta including this hotel . Up on our arrival we get to the hotel by taxi and find out they dont have us down for our reservations! We talked to a gentleman there and he had to call the owner and ask for our reservation, she said dhe did not have us down for one! We had to get anorher taxi and go get another hotel that we had to pay out of our pocket in order for us to stay. We will never book there again! We would like our money back and including the money we had to pay for the other hotel! I have all receipt and my conformation for our reservations.

Stayed 7 nights in Aug 2018

2/10 Terrible

Jesus

2018/8/5

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel de quinta es un hotel si se puede llamar hot

Una experience que no le puedo decear a nadie mal servicio y no podiamos dormir porque estavan recortando Las abitaciones para sacar ma's dinero y no poder canselar si canselaba se perdia lo que se cobro por eso yo no pago asta estar en los hoteles de lo demas estaba centrico 3 cuadras del malecon de maciado bonito pero eso no es hotel es un motel de paso mi esposa yego con marcas en los brazos bueno para la otra vamos a tener ma's cuidado.

Stayed 3 nights in Jul 2018

8/10 Good

Meño

2018/7/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

Bien tranquilo para descansar y seguria la puerta de acceso al hotel. personal agradable.

Stayed 2 nights in Jul 2018

10/10 Excellent

ANUSHA

2018/3/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best n very cheap to save money

Cheap n best place !

Stayed 1 night in Feb 2018

2/10 Terrible

Patricia

2018/2/20

Disliked: Room comfort

If you like sleeping in a cave.

Most places were sold out, so we had to book this place. First time there $39.00/night for a super small room. No windows, no electic outlets, no towels. We had to share the toilet and shower in the hall. The next day we were upgraded to a larger room. Two beds and our own bathroom. Finally got 1 bath towel & 2 hand towls on the 3rd day. The walls were thin and went up to the ceiling lights so you could hear your neighbors and see when they turned on lights. Oh, we had to pay $10/Xtra/day for upgrade. No, elevator, pool, or drinking water. There are other places to stay for the same price or less that offer more. The 3 people that worked there were very nice. Ceiling fans only so room was very stuffy.

2/10 Terrible

Pablo, Canada

2018/2/6

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING: please read before booking this hostel.

I can't believe I got hoodwinked by the pictures. We book a 5 day stay down the street. So for the weekend, as PVR was fully booked, I booked here. I could go on with a list the 27 things that went wrong, but I'll only give you a few. I went with a friend. Checking in she could not find us as she put my first name down as mister & my last name as my first name. We had only one pillow to share. We had to pay extra for a sheet. We had to pay extra for a towel each as they gave us hand towels as bath towels. (The hand towel we did get had a big hole in it.) There was a kitten crying all the time for food? The room was the size of a tomb with a fan at the top & we could hear everything from the other to rooms. (Everything!!) There was one plug in the room. The wifi only worked if you were near the stairs in the hallway. Not in every room like the ad said. The door to our room was not secure. The bathroom/toilet room was disgusting. The second night the toilets didn't work. As its common in some please in Mexico, you don't flush the paper down. This I understand. She might not have told any one this and someone did. When we brought this to her attention, she said that the plumber we come tomorrow? She did not get that we might need the bathroom in the night? You might be wondering why we stayed?(I was thinking that too.) As soon as we saw the place in person & dealt with her, we went online to find a new place. We couldn't find a place in the price range or higher.

Stayed 2 nights in Feb 2018

4/10 Poor

Antonio

2018/1/15

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel solo para dormir

Antes de llegar al hotel marque para avisar llegaría tarde debido a una demora en mi vuelo, mi reservación en el hotel ya estaba pagada y la persona que me respondió fue muy grosera diciendo que ya había perdido la reservación y me sentí muy decepcionado porque el check in era a una hora mientras que siendo un hotel pues debería haber comprensión, luego al llegar al hotel mi habitación no tenía cerradura funcionando por lo que cualquiera pudo haber entrado por lo que solicité otra habitación y fue el mismo caso, no había agua caliente o al menos tibia, pero las áreas comunes pues fueron cómodas más sin embargo estaba prohibido usar la cocina lo que sé menos me hizo extraño debido a a que cusndo hice la reservación era vendido como hotel pero al revisar en otras páginas había en mí estancia encontré como hostal que para su costo está muy sobrevalorado

Stayed 2 nights in Jan 2018

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