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Boutique Hotel & Suites Hacienda Lord Twigg

3.5 star property
Colonial hotel with a coffee shop and an outdoor pool

Choose dates to view prices

Hacienda Lord Twigg, near Malecon, offers a peaceful escape with a breakfast buffet each morning. Guests can browse designer stores on-site, relax at the poolside bar, explore the art gallery, and connect to WiFi in their rooms.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Villa, 2 Bedrooms, Pool Access, Ground Floor

Premium Villa, 2 Bedrooms, Pool Access, Ground Floor | Living area | 32-cm Smart TV with digital channels, books

Premium Villa, 2 Bedrooms, Pool Access, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Porch/lanai
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Smart TV
  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

Premium Loft, 2 Bedrooms, Non Smoking, Mountain View | 1 bedroom, premium bedding, down comforters, individually decorated

Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Smart TV
  • 3000 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Honeymoon Suite

Honeymoon Suite | 1 bedroom, premium bedding, down comforters, individually decorated

Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2025
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, premium bedding, down comforters, individually decorated

Standard Studio

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | 1 bedroom, premium bedding, down comforters, individually decorated

Comfort Studio Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, premium bedding, down comforters, individually decorated

Deluxe Studio Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2025
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
424 Av. Francisco Villa Lázaro Cárdenas, Puerto Vallarta, Jal., 48330

What's nearby

  • Playa Las Glorias - 7 min walk - 0.6 km
  • Uno - 9 min walk - 0.8 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Camarones Beach - 16 min walk - 1.3 km
  • Malecon - 3 min drive - 2.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 18 min drive

Restaurants

  • ‪Los Muertos Brewing - ‬4 min walk
  • ‪Los Caracoles Restaurant Bar - ‬8 min walk
  • ‪Ballenato Sport Bar - ‬3 min walk
  • ‪Toyo Foods - ‬1 min walk
  • ‪Cafe Por Favor - ‬2 min walk

About this property

Boutique Hotel & Suites Hacienda Lord Twigg

Hotel remodeled in 2025 and located near Malecon
Consider a stay at Boutique Hotel & Suites Hacienda Lord Twigg and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. The on-site restaurant, Apapacho, offers breakfast, brunch, dinner, and happy hour. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and outdoor furniture
  • Books, concierge services, and a nature reserve
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-cm Smart TVs with digital channels
  • Private yards, wardrobes/closets, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apapacho

Things to do

  • Books
  • Games
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Cobblestone flooring in public areas
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Colonial architecture
  • Communal living room
  • Renovated entire property - July 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm smart TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 22

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal and Cash App
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM

Property is also known as

Hacienda Lord Twigg
Av. Francisco Villa 424
& Suites Hacienda Lord Twigg
Boutique Hotel & Suites Hacienda Lord Twigg Hotel
Boutique Hotel & Suites Hacienda Lord Twigg Puerto Vallarta

Frequently asked questions

Does Boutique Hotel & Suites Hacienda Lord Twigg have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is Boutique Hotel & Suites Hacienda Lord Twigg pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Boutique Hotel & Suites Hacienda Lord Twigg?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Boutique Hotel & Suites Hacienda Lord Twigg?

Check-out is at 10:00 AM.

Does Boutique Hotel & Suites Hacienda Lord Twigg provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 400 per vehicle applies.

Where is Boutique Hotel & Suites Hacienda Lord Twigg located?

Located in Lázaro Cárdenas, this hotel is steps from Galeria Flores, and within 3 mi (5 km) of Malecon and Cruise Ship Terminal. Playa de los Muertos is 2.2 mi (3.6 km) away.

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Reviews

Boutique Hotel & Suites Hacienda Lord Twigg Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.6

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here in Villa 2!
Stayed 3 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Ana was an excellent hostess. She made my family welcome and comfortable for the duration of our stay. Loved the authentic decor and beautiful facilities. Very personal experience.
Stayed 2 nights in Jun 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities
Lovely stay
Stayed 8 nights in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel magnifico!

Loved it and i will be returning with my wife next time! It was a spacious and clean villa, quiet at night, in a great central location, the beds were comfortable and the ladies were so helpful!
Stayed 4 nights in Jan 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this spot. It is under renovations and look forward to seeing the final look!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped on the property, we felt the Mexican vibe and charm. Our two bedroom Villa was spacious and beautifully decorated with a Mexican feel. Staff were simply amazing! We will absolutely be returning to this beautiful gem in the heart of PV.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Honeymoon suite. The kitchen was nicely supplied. There was dish soap, dish cloths, a toaster and a blender which are things we don’t get in most hotels. The room was nicely large for two people, we really enjoyed the space. The patio outside was a nice place to do my morning yoga practice. The pool was a great place to cool off and sit by a waterfall while relaxing after a day of touring.
Stayed 17 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful from the moment we arrived, friendly ladies greeted us, made the checking in an easy process, fantastic clean from the first step on the property all the way to our villa, amazing accommodations from the secure front gate to the comfortable beds and clean bathrooms. I just wish could stay longer but know for sure we will be back absolutely!!
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, safe location. Beautiful & clean. Nice pool area, restaurants are close.
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing was the staff. They were all awesome, accomodating and provided exactly what we needed. The homemade chilaquiles are amazing too. Great way to start a day. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under renovation but is well maintained and very nice. The down side is the area, it’s right by auto repair shops that pump music all day (fortunately I liked their taste) and work into the night. It’s a 30 min walk to the Malecón, 5 min to Soriana’s, and there are great little restraints and coffee shops near by. We would return.
Stayed 2 nights in Mar 2025

8/10 Good

PATY

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the check out was a bit later.
Stayed 1 night in Nov 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hacienda is a wonderful choice for anyone looking to experience the charm of Puerto Vallarta while enjoying comfortable accommodations and excellent hospitality. The staff were exceptionally kind and friendly, with special mentions to Dani and Kali. We stayed in a spacious studio for five nights which was clean and well maintained with good AC. While there was some noice from traffic outside, the location overall was convenient.
Stayed 5 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay.

Had a very restful 2 week stay. Stayed in the penthouse and it was huge. Had everything we needed. There was some street noise at night. It was about 20 minute walk to the Malecon and 10 minutes to the beach. Mona, Cali and Caralee were all wonderful staff that made our stay!
Stayed 14 nights in Apr 2024

10/10 Excellent

Dusti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Mexico 🇲🇽

Callie was wonderful and it was clear that she wanted to be sure we felt welcome, safe, and comfortable. The two bedroom townhouse was absolutely ADORABLE. It was light, bright and had authentic mexican tile, plus two beautiful coopulas, with all the comforts of home. The breakfast and coffee in the morning was delicious. We couldn't be happier. If your looking for an authentic Mexican home away from home this is it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible experience with such nice staff that took good care of us. The restaurant & pool area was so wonderful to just hang out & relax, the food is excellent. We stayed in one of the Villas, which are very clean & roomy- the beds comfortable and spacious with plenty of closet space. I only have 1 complaint- the spiral stairscase in the villa is difficult to maneuver, not an easy climb especially for someone older. Otherwise, an excellent place to stay.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hacienda Lord Twigg. The staff was amazing, the food and drinks delicious and the suite we booked was beautiful. I only wish we could have stayed longer. I will warn people that the suite we had was equipped with a spiral staircase. So for those with mobility issues, or even super heavy large suitcases you might be in trouble. I also really loved the fact that the suite had a fenced in parking spot for us to use. It was not very big, but was nice to have as street parking in the area could be challenging. The neighborhood is a bit far from a lot of the main touristy spots, but for us that was a positive. There are still great restaurants within walking distance, public transportation nearby, and even a Soriana a couple of blocks away. I would definitely return - for longer next time.
Stayed 1 night in Nov 2024

2/10 Terrible

Kaylene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were told that the pool was being fixed. It was late and we were assured that it would be a couple of days max. Next morning we saw that the outside area was a complete construction zone and not usable at all. This was a huge disappointment and something that was not conveyed to us prior to our departure from Canada. We ended up having to leave . We felt lied to. If someone wants to book this property find out if the construction has been completed. Also be aware that it is in an area with light industry. There is a body shop across the street and it is noisy for 12 hours during the day.
Stayed 16 nights in Feb 2025

8/10 Good

ROSA MARIA SANCHEZ

Liked: Cleanliness, property conditions & facilities
El personal fué muy amable, durante mi estancia estuvieron en remodelación y obra. La habitación muy bien , sólo no leí el libro de indicaciones y si no solicitas la limpieza no se realiza. Considero que el lugar es muy agradable si viajas en familia , lo recomendaría las habitaciones muy bien equipadas con lo necesario. No me gustó que no tienen el sistema de facturación en automático, tendré que esperar hasta el día de mañana, mi viaje fué por trabajo y es muy importante presentar comprobantes de gastos facturados.
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Es una propiedad excelente, tiene desde mi punto de vista el mejor precio, además el personal muy amable.

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me sentí en casa, muy limpio y agradable

Fue la más grata sorpresa el establecimiento. No se encuentra en área turística, sin embargo está muy cerca de la zona hotelera y de las atracciones. Si te gusta caminar, es perfecto, de lo contrario taxi o Uber al Malecón son muy baratos. La atención y cuidado con los detalles son lo que más impresionan, es un lugar para sentirte en casa! Y mira que la Villa que nos quedamos es una casa, decorada con mucho cariño y muy cómoda. Otro aspecto que nos sorprendió positivamente es la limpieza impecable de la habitación. Desayuno muy completo y preparado al momento. Si quieres estar frente al mar sentado, no es para ti, pero si te gusta salir a pasear y llegar a descansar después en un lugar que se siente como casa, te lo recomiendo ampliamente!
Stayed 3 nights in Feb 2024

10/10 Excellent

Alma Angélica

Todo muy limpio y la villa que nos tocó prácticamente todo nuevo y funcional
Stayed 1 night in Feb 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente lugar ,muy lindo !! La anfitriona muy amable en todo momento y demasiado atenta. Todo queda muy cerca y volveria a reservar ahi.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

John

Stayed 3 nights in Feb 2025