Search Villas in Puerto Plata

"Clean room, parking very secure, pool not used. Staff, in the main, unhelpful."

"El peor hotel que eh ido en mi vida terrible le queda corta a lo malo que es la comida podrida mal olor en las camas mal olor en varias arias mal servicio jamás volvería me siento estafada dinero mal gastado fue ese para mi nunca volveré no pude comer de la náuseas tuve que salir fuera a comer "

"Clean room but updates needed. Toilet seat was burnt, shower curtain rod barely attached to the wall. Hot water was a rarity. Only 2 water bottles restocked daily - more needed as your using them to brush your teeth. Other things in mini fridge not restocked. Missing some things in room upon arrival - face clothes, cups. Overall clean, food was good. Dont go for the beach - lots of trash, murky water, no bar on the beach, no chairs. Pools are good, a couple need painting. Service varied. Timeshare salesmen a constant in first couple days - so say no to the tour/breakfast (heard they use up to 6 hours of your time) Spa services really good. Hard to get ala carte reservations so do it asap. Expedia rep super helpful and friendly."

"The gym needs an update no treadmill and what’s in there doesn’t turn on. Towels are hard to exchange get to the exchange place right on time or you will be using your towels for days! Not enough umbrellas at pools if you are looking for shade you won’t be getting it at this pool. The staff is very friendly and helpful. We enjoyed our stay and the food was good."

"Great place away from the rest. Food was good and plenty. Pool was clean as were the rooms. "

"Premises was very clean, staff were friendly multiple activities throughout the day to engage families. The drawback for me was the pool water was very cold and no hot jetted hot pool. Additionally, it was a challenge to obtain a dinner reservation always full, we ended eating most of our stay in the buffet. Additionally, people smoke everywhere. The resort can improve on this by making a smoking designated area specially because there’s children being exposed. "

"It was good, you’ll enjoy but nothing crazy "

"Amazing resort "

"Clean room but hard to find at first."