Hotel Best Semiramis, by the ocean, offers a peaceful escape with a rooftop terrace and swim-up bar. Guests enjoy spa services or try surfing, body boarding, and windsurfing nearby. The property includes a restaurant, gym, hair salon, and billiards table, with impressive staff.
Located in Puerto de la Cruz, Hotel Best Semiramis is in the suburbs and on the waterfront. Eduardo Westerdahl Museum of Contemporary Art and San Felipe Castle are local landmarks, and some of the area's activities can be experienced at San Telmo Promenade and Dock of Puerto de la Cruz. Botanical Gardens and Jardin Aquatico are also worth visiting. Visit our Puerto de la Cruz travel guide
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
What's nearby
Botanical Gardens
7 min walk - 0.6 km
Plaza del Charco
4 min drive - 2.3 km
La Paz Lookout
5 min walk - 0.5 km
Martianez Shopping Centre
9 min walk - 0.8 km
Taoro Park
4 min drive - 2.3 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North)
29 min drive
Restaurants
Hotel Teide Mar ***
4 min walk
Cafeteria Mini Golf
7 min walk
Krombacher
4 min walk
Vértigo Pool Club & Lounge
2 min walk
Café Álba
5 min walk
About this property
Hotel Best Semiramis
Luxury hotel near Plaza del Charco
You can look forward to a swim-up bar, a poolside bar, and a rooftop terrace at Hotel Best Semiramis. Treat yourself to a manicure/pedicure, a massage, or a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like surfing/body boarding and windsurfing. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
A seasonal outdoor pool and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
Express check-in, luggage storage, and a front-desk safe
A 24-hour front desk, an elevator, and tour/ticket assistance
Multilingual staff, 1 meeting room, and a billiards/pool table
Guest reviews say great things about the helpful staff
Room features
All 287 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with eco-friendly toiletries and tubs or showers
TVs with satellite channels
Wardrobes/closets, balconies, and daily housekeeping
All inclusive details
All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
17 floors
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with satellite channels
Food and drink
Minibar
Room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Property is also known as
Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz
Frequently asked questions
Does Hotel Best Semiramis have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
How much does it cost to stay at Hotel Best Semiramis?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Hotel Best Semiramis on 2026/3/29 start from NT$4,724, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Best Semiramis pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available. There is free parking nearby.
What time is check-in at Hotel Best Semiramis?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Best Semiramis?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Hotel Best Semiramis?
Some rate plans available at this hotel are all-inclusive.
Where is Hotel Best Semiramis located?
Situated on the waterfront, this luxury hotel is within a 10-minute walk of La Paz Lookout, Botanical Gardens, and Jardin Aquatico. Sitio Litre Garden and San Telmo Promenade are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Best Semiramis Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Location
8.6
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 271 out of 738 reviews
10 - Excellent
271
Rating 8 - Good. 291 out of 738 reviews
8 - Good
291
Rating 6 - Okay. 125 out of 738 reviews
6 - Okay
125
Rating 4 - Poor. 37 out of 738 reviews
4 - Poor
37
Rating 2 - Terrible. 14 out of 738 reviews
2 - Terrible
14
Reviews
10/10 Excellent
Erich Galdo
2026/1/12
The room was extra clean and the staff very friendly always willing to help, nice view from room the breakfast one of the best
Excellent standard hotel overall very clean and tidy
Staff were good
Excellent amenities
Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down
Food choices were excellent
Allergies and intolerance requirements were excellent catered for
Ranjit singh
Stayed 5 nights in Nov 2025
6/10 Okay
Deborah
2026/1/31
Liked: Cleanliness
Disliked: Property conditions & facilities
It was sold to us as a five star hotel and it was clearly not that anymore.
The reception, dining area and bar area seem to be of a good standard and kept well.
The rooms and bedding were clean. Bathrooms were clean but in desperate need of updating/ modernising. The corridor areas were definitely tired and in need of refurbishment. There was one wall on the way to our room with plaster flaking off the wall, looked like it had been a water leak. Framework on corridor in need of refurbishment, lift doors rusty.
Overall our stay was fine, staff were lovely, friendly and helpful throughout are stay.
In our opinion the Hotel its self is in need of a refurbishment sooner than later.
Clean, spacious rooms and friendly staff. The dinner offerings could however improve.
Donald
Stayed 4 nights in Mar 2025
10/10 Excellent
Howard
2024/1/18
Very nice hotel and facilities
Howard
Stayed 7 nights in Jan 2024
10/10 Excellent
JAMES
2025/2/15
Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.
JAMES
Stayed 18 nights in Jan 2025
8/10 Good
Angelo
2025/4/18
Liked: Cleanliness, staff & service, amenities
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.
Had a great time, rooms were great with fantastic sea views. Staff were friendly and the food, swimming etc were good. The only feedback I'd provide is the room keys, we had to go to reception daily, to get them unlocked and, no, they weren't near mobile phones.
We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!
Excellent location and facilities. All Inclusive option is fantastic. Entertainment is also great. They had a desk to help organize trips to parts of the island and to another island. We did two of them and were fantastic! Highly recommend!
Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.