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Plaza Poblana

3.5 star property
Start your day with authentic Mexican dishes, shop on-site, or lounge poolside at Plaza Poblana, where attentive staff enhance every experience.

Choose dates to view prices

Plaza Poblana captures Mexico's vibrant energy near Fort Loreto and Michin Puebla Aquarium. Families enjoy breakfast at La Cocina Poblana, guests relax on the sunny terrace, and shoppers browse on-site offerings with in-room WiFi. Visitors consistently praise the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Single Room

Basic Single Room | Premium bedding, in-room safe, free WiFi, bed sheets

Basic Single Room

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Pet friendly
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

Budget Double Room | Premium bedding, in-room safe, free WiFi, bed sheets

Budget Double Room

7.8 out of 10
Good
(11 reviews)

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Pet friendly
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, free WiFi, bed sheets

Standard Room

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
In-room safe
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
In-room safe
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, free WiFi, bed sheets

Executive Room

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Pet friendly
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds | Premium bedding, in-room safe, free WiFi, bed sheets

Executive Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Pet friendly
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

Highlights

LED TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Economy

Premium bedding, in-room safe, free WiFi, bed sheets

Quadruple Room Economy

  • 258 sq ft
  • Sleeps 2

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About the neighborhood

Map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050

What's nearby

  • Zona Histórica de los Fuertes - 7 min drive - 2.6 km
  • Galerías Serdán - 8 min drive - 3.0 km
  • National Museum of Mexican Railroads - 9 min drive - 3.4 km
  • Museo del Ferrocarril - 9 min drive - 3.4 km
  • Puebla Convention Center - 14 min drive - 6.0 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Tortas - ‬6 min walk
  • ‪Ruta Café - ‬10 min walk
  • ‪Cemitas Cristy - ‬7 min walk
  • ‪Vips - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk

About this property

Plaza Poblana

Hotel near Fort Loreto
Located close to Michin Puebla Aquarium and Puebla Convention Center, Plaza Poblana provides a terrace, shopping on site, and dry cleaning/laundry services. The on-site Mexican cuisine family restaurant, La Cocina Poblana, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, a porter/bellhop, and a reception hall
  • Guest reviews speak well of the helpful staff
Room features
All 182 rooms have comforts such as premium bedding, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 170 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • EL POTRO
  • La Cocina Poblana

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 265.00 per pet, per day, plus a deposit of MXN 265.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 100 for children
  • Pet deposit: MXN 265.00 per day
  • Pet fee: MXN 265.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Frequently asked questions

Is Plaza Poblana pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 265.00 per day and a fee of MXN 265.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Plaza Poblana?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Plaza Poblana?

Check-out is at noon.

Where is Plaza Poblana located?

Situated in a shopping district, this hotel is within 3 mi (5 km) of Fort Loreto, Puebla Convention Center, and Michin Puebla Aquarium. Cuauhtemoc Stadium and FINSA are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

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Reviews

Plaza Poblana Reviews

8.0

Very Good

8.4

Cleanliness

6.8

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 281 out of 657 reviews
Rating 8 - Good. 196 out of 657 reviews
Rating 6 - Okay. 103 out of 657 reviews
Rating 4 - Poor. 46 out of 657 reviews
Rating 2 - Terrible. 31 out of 657 reviews

Reviews

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility, affordable and breakfast buffet is amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
I love it my stay there and I would recommend 100%percent
Stayed 1 night in Aug 2025

10/10 Excellent

Nereo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great place to stay. Whenever I stay in Puebla this is my go to place. Conveniently located next to CAPU.
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room condition
Stayed 1 night in Dec 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personnel was superb. The hotel itself is beautifully decorated and has a unique view.
Stayed 1 night in Jul 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
My stay in this beautiful hotel is a must every trip i make, staff serves is the best.. Would definitely high recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful nice staff,.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her multiple times and the service, quality, and staff are always the same. This is my go to hotel when I need to stay at a hotel in the area. The staff are always friendly, helpful and provide excellent service. The hotel is always clean and what I expect as a guest. I have never had a complaint when staying at the hotel. The times I have eaten at the restaurant has always been a great experience as well. The food has been delicious and a good variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy place
Stayed 1 night in Nov 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is very close to the main bus station in Puebla, but the room I got, looked more like a motel roon than a hotel room to be honest. The towels looked like they seen better days.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very well
Stayed 2 nights in Apr 2025

8/10 Good

minhao

Liked: Staff & service, amenities
In a not safe area.
Stayed 1 night in Apr 2025

2/10 Terrible

Bernabe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe, it had bed bugs in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Fidia

Liked: Cleanliness, staff & service, property conditions & facilities
The attendant was a very pleasant lady , as the rest of the crew. I will be back again
Stayed 1 night in Feb 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Evertingh
Stayed 1 night in Apr 2024

8/10 Good

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got there late at night and left early in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Charlotte

Bed not comfortable. Hotel did not look as good as the pictures
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.
Stayed 1 night in May 2024

10/10 Excellent

Clemente

Ok
Stayed 1 night in Mar 2024

6/10 Okay

HILMAR

Liked: Cleanliness, room comfort

Teach those desk clerks customer service

Hotel entrance is under construction had to walk thru the gas station and broken floor tiles to get in the hotel. Desk clerk does not seem eager to check in guest too busy on her cell phone talking. She seemed mad because we interrupted her personal call. Rooms and hotel is very clean. Road noise is all night.
Stayed 1 night in May 2023

2/10 Terrible

Hancher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they sent someone to clean my room with my permission I got about 1500 pesos on my bed they took it, that’s really disrespectful to me
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Superó nuestras expectativas.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness
Impecable todo está bien.
Stayed 1 night in Nov 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Exelente atención
Stayed 1 night in Nov 2025