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Hotel Alhaja

3.0 star property
Hotel with a 24-hour front desk, steps from Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Alhaja

Two single beds with wooden frames and white bedding, a bedside table, and a large window with curtains.
Relax in a serene multi-level courtyard with tables, chairs, and lush greenery.
Welcome to AL-JAIA Hotel + Plaza, where guests can check in at the central reception desk, featuring a stylish design and a flat-screen television.
Enter the Al-Aja Hotel through its elegant double doors, adorned with intricate golden spiral designs.
Stunning hallway with a high ceiling, skylight, and artwork, featuring a seating area with a table and chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Bedroom

Highlights

Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)

Highlights

Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is NT$1,383
NT$1,645 total
includes taxes & fees
Jul 20 - Jul 21
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About the neighborhood

Map
205 Calle 2 Nte Centro historico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 8 min walk - 0.8 km
  • Fort Loreto - 3 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería la Oriental - ‬2 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk

About this property

Hotel Alhaja

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, Hotel Alhaja has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Alhaja have amenities such as free WiFi.
Extra amenities include:
  • Flat-screen TVs with cable channels

Languages

Spanish

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9.0 out of 10, Wonderful, 960 reviews
The price is NT$756
NT$900 total
includes taxes & fees
Jul 28 - Jul 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to noon; reservations required
  • Offsite parking; reservations required

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alhaja Hotel
Hotel Alhaja Puebla
Hotel Alhaja Hotel Puebla

Frequently asked questions

Is Hotel Alhaja pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alhaja?

There is free parking nearby.

What time is check-in at Hotel Alhaja?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel Alhaja?

Check-out is at noon.

Where is Hotel Alhaja located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla, Puebla Cathedral, and Puebla Convention Center. Fort Loreto and Angelopolis Commercial Center are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

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Hotel Alhaja Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 7 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

This is a great place from which to explore the Historical Center of Puebla. Lots of great stuff within a few blocks. The rooms are just OK, and if you don’t like stairs, be aware there’s no elevator. Was fine for a short visit to this very interesting and beautiful city.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple place to stay near the town center.
Stayed 8 nights in Mar 2024

6/10 Okay

Carmen

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2024

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, very good location. Easy to walk to many interesting sites
Stayed 3 nights in Aug 2023

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, I love, you can get anything around there
Stayed 7 nights in Oct 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient location. Room was very noisy because facing the road.
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price. Staff was also super friendly and helpful. Location couldn't be better. They offer complementary coffee and pastry in the morning which it was a nice addition.
Stayed 2 nights in Jul 2023

10/10 Excellent

Arely lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent service
Stayed 1 night in Aug 2023

6/10 Okay

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights Puebla.

No elevator. Lots of stairs. Off street room was quiet. Staff is excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Thank you
Stayed 1 night in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The nicest people you will meet. One block from the plaza and if you get a room not street-facing it is pretty quiet. They will keep your bags if you get there early/late. 2 small bottles of water per day. There is even coffee, tea and pastries in the morning. The ceilings are 10-12 feet and there is no elevator so you will get your workout! They are super accommodating; you just need to ask! Will stay there again, THANK YOU!!
Stayed 12 nights in Dec 2022

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were wonderful and so lovely. The property was very clean and had a great shower and toilet! Unfortunately, the traffic and sounds from the street could be heard in the room all throughout the night (quite loudly) as we had a street facing room. Also, the bathroom area, toilet and shower lights and fans were all motion sensor activated and as there was an issue with them while we were there (they were trying to get this fixed!) they would come on through the night which was quite noisy and bright. This was only an issue for me - I am a light sleeper - and not my friend who shared the room with me.

6/10 Okay

José Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Estábamos en la habitación 305 y la segunda noche estuvo encendida una luz justo afuera de nuestra habitación toda la noche que iluminaba nuestra habitación. Muy difícil conciliar el sueño así.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia de un pseudo hotel

Un hotel que en su publicidad maneja publicidad engañosa. Ya está notificada la SECTUR sobre la realidad de éste “hotel “ que aunque muy económico, maneja fotografías editadas ya que nada que ver con la realidad
Stayed 7 nights in Mar 2025

10/10 Excellent

Jorge Alberto

Liked: Property conditions & facilities
Todo bien
Stayed 2 nights in Feb 2025

8/10 Good

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó, que no hubo agua caliente, las dos veces que tome el baño jamás salió agua caliente.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Fati

Todo bien, solo que la luz del pasillo no la apagan hasta que el último huésped ingresa, y la verdad la luz molesta en el cuarto
Stayed 2 nights in Feb 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy cerca. Precio accesible. Personal muy amable
Stayed 7 nights in Dec 2024

6/10 Okay

JOSE MARIO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Es una casona antigua adaptada para ofrecer hospedaje económico, aunque a mí me costó la noche $1,170.00 MXP, en esos días estuvieron cobrando la noche en $800.00 MXP causándome molestia por esa diferencia en la tarifa. Tiene problemas de mantenimiento, se apagan repentinamente las luces en el baño sanitario y en el área de la ducha, y solo dicen que van a cambiar el sistema de sensores. No volveré a hospedarme en ese hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Mayeli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomendaría

Carece de limpieza , los recursos de papel, jabón son escasos , las toallas parecían sucias y muy viejas , el cuarto tenía traga luz y no deja dormir
Stayed 1 night in Nov 2024

6/10 Okay

Javier Martinez

Liked: Staff & service
Very convenient for the location, no elevator, and only cold water at the shower.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alberto Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y organizado, es la segunda vez que me quedo y volvería a hospedarme ahí, muy recomendable
Stayed 6 nights in Oct 2024