Town Houses in Province of Reggio nell'Emilia

"Our 2 bedroom apartment was superb, staff we friendly and helpful. Shame that the Pit Stop cafe is not open in the evenings. "

"I love this hotel so much. I told everyone, this is what I want from a hotel when I’m in Italy! Beautiful entry/lobby. Clean, well appointed room. I did have the balcony room, which was just luxury to sit out there and enjoy a coffee. The garden space also offers quiet space to breathe. This is right in the city center, so everything is walkable. I wish I would have gotten there Friday as intended, because Friday night right at the corner is so much action! Food, drinks, fun, and then the quiet space of the hotel. They have a small but well-appointed bar. And the staff and I worked hard to come up with a signature cocktail. It definitely requires Amaro. Plus the restaurant in the ground floor has recently opened and I had a lovely traditional dish. I will make it a point to stay here anytime I am back! As a business traveler, this was a welcome break, but as a leisure traveler this is a gem!"

"Clean& confy"

"Magnificent property. a gorgeous building with vaulted ceilings and elegant decor. the rooms are spacious and well appointed, the staff was friendly and helpful."

"Clean room and staff"

"The staff was very helpful and recommended and arranged a nice dinner for us!"

"Good"

"Clean room"

"The room itself was large and comfortable. This was true for all of us (3 couples occupying 3 rooms). On arrival the member of staff that booked us in was quite gruff and when my wife asked her for help with directions and transport to local places, namely the city centre and the sports ground which three of us were going to on that evening, she was quite unhelpful saying it was far too complicated for her to get details of bus times and routes. We established, ourselves, that this was not at all complicated as we only needed the numbers of two buses that passed by the hotel. Another of the receptionists on duty when we arrived did help me to access the wifi. The breakfasts were good and, on the whole, staff in the breakfast room were helpful. The biggest inconvenience for all of us was that the bedroom lighting was faulty. Lights came on and went off spontaneously. This problem persisted throughout the night with lights going off and plunging us into darkness when going about our regular business and coming on when we were trying to sleep. We asked to have this seen to but the efforts of staff attending to this made little difference as this was an intermittent fault, which, I understand, management at the hotel were aware of. When we paid the bill we asked about compensation but were told that, as we had booked through Expedia, any compensation due should be arranged with them. So over to you on this one - please respond soon."