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"The room was over 80 degrees and it smelled like cigarettes so bad it was difficult to breathe. The windows are very old and it took two people to even open them to get some air in the room. I understand it is an old building but its also listed as a luxury hotel"

"The west wing room was clean, huge with windows on 2 walls. The bathroom was enormous. The staff were very nice and helpful as well and the location couldn’t be more convenient."

"Breakfast was great. Wide variety to choose from. 24 hour coffee & hot water with tea offered in the lobby. Great location to walk to RISD and Brown University. Room was a good size with refrigerator and microwave."

"The rooms were very clean. Bar area has great drink and food selections. Staff was very courteous and helpful!"

"Convenient location and nice bed and bathroom. Only two issues were weird blue purifier lights in the hvac that made the room glow at night (I was offered sleep mask a a solution, but can’t wear) and there were sewer flies coming out of the sink."

"Very convenient location. Close to PPAC, numerous bars and restaurants "

"Great hotel! Great location! Lots of history! B’fast was delicious!"

"Convenient location, "

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."