Prospect Vacations

"The stay was very noisy. The fire station is only blocks away, and sirens went off multiple times in the middle of the night, providing no quiet rest at all."

"The staff was friendly. But when we arrived there weren’t any luggage carts. Apparently they only have 2. We were staying 2 nights and was given 2 each of towels washcloths and hand towels. The next day the housekeeping staff took one of the used washcloths, 1 hand towel and the bath mat. They didn’t leave any clean replacements. When I asked I was told that they were out of washcloths and offered me 2 hand towels. It wasn’t until the last morning that I realized that they took the bath mat...

"Clean room hot shower"

"The stay was good. But, it was only one night. If I were to want to stay a week. I would think twice about it. The even staff, basically locked himself in the office. Didn’t allow us to come in for check in. Made us use a little window for transaction. Like if he was scared of contact with customers. Your establishment is in a nice area. I’ve been living in Waterbury, CT since 1994. I know all the bad areas to avoid. That location is not a bad area. So, I really wasn’t happy of the introduction...

"Outdated property and mold and fungi growing above AC unit"

"We were coming to the room at midnight after a concert and were glad there was no problem getting in. Clean simple room and bath, all we needed just to sleep."