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Reviews of Hotel Galileo Prague

4 out of 5
Hotel Galileo Prague
Bruselska 239/3, Praha 2-Vinohrady, Prague

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 1006 reviews" "
Rating 8 - Good. 462 out of 1006 reviews" "
Rating 6 - Okay. 77 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel exceptionally clean. Room spacious and well equipped. Reception Staff and maid service excellent. Breakfast was good with a variety of cold options but a limited choice of hot food. Area within close proximity of tram stops. Close to plenty of restaurants to eat and drink. Only negative was the trams were quite noisy early on a morning. Would definitely stay at this hotel again if visiting Prague.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, highly recommended. Easy access via all public transport.
Stayed 3 nights in Jun 2023
Response from Andrea on 2024/3/24
Dear Kevin, Thank you very much for your lovely review and rating. We are happy you like our services.Greetings from the Galileo team.

10/10 Excellent

Joanne Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge suite for a bargain price Beautiful clean and quiet hotel
Stayed 3 nights in Feb 2024
Response from Andrea on 2024/2/19
Dear Joanne,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our services.Greetings from Prague!

10/10 Excellent

Larissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice location. Enjoyed the heated floirs in the bathroom a lot! Easy to get anywhere by walking or public transportation
Stayed 3 nights in Feb 2024
Response from Andrea on 2024/2/19
Dear Larissa,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location. Greetings from The Hotel Galileo team.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel that was super comfortable
A lovely hotel a short walk from Wenceslas square. Lovely room with extra comfortable bed and nice amenities. Modest buffet breakfast. Very good price for what is a lovely hotel. Nice restaurants nearby and we did all the attractions on foot.
Stayed 3 nights in Jan 2024
Response from Andrea on 2024/1/23
Dear Michael, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our breakfast,room and location.Warm greetings from The Hotel Galileo team!

10/10 Excellent

Loura

Stayed 4 nights in Dec 2023
Response from andrea on 2023/12/30
Dear Loura,Thank you very much for your great rating and your stay.Greetings from The Galileo Hotel team.

8/10 Good

Derek John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was within a 30 minute walk of Wenceslas Square. Comfortable hotel although pillows were too large. Rooms very spacious with fridge and kettle and coffee and tea. Room serviced daily.
Stayed 4 nights in Oct 2023
Response from Hotel manager on 2023/11/3
Dear John, Thank you very much for your lovely rating and review. Our entire team is delighted that you have been satisfied with us.Greetings from Galileo.

10/10 Excellent

Tuomo

Stayed 4 nights in Oct 2023
Response from Hotel manager on 2023/11/3
Dear Tuomo, Thank you very much for your great rating and your stay. We appreciate that very much!

10/10 Excellent

Jacqueline .I

Stayed 4 nights in Oct 2023
Response from Hotel manager on 2023/10/25
Dear Jacqueline,Thank you very much for such a great rating.Greetings from the Galileo team.

8/10 Good

Gülsen

Stayed 1 night in Oct 2023
Response from Hotel manager on 2023/10/17
Dear Gulsen,Thank you very much for your ratingand for staying with us.Greetings from the Galileo team.

10/10 Excellent

chuzhen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 5 nights in Aug 2023
Response from Andrea on 2023/9/28
Thank you very much for such a lovely review and rating.Our entire team is delightedthat you enjoyed staying with us.Greetings from the Galileo team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, good hotel!
Friendly staff, nice upgraded room, clean and comfortable. My second visit here and already booked for my next trip. Walkable to to centre, transport links really good and plenty of places to find food.
Stayed 1 night in Sep 2023
Response from Hotel manager on 2023/9/27
Dear Stephen, Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location and services. It's also very nice to hear that our staff was friendly.We're already looking forward to your next visit.Greetings from the Galileo team.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Hotel manager on 2023/9/24
Dear Alexandra, Thank you very much for your lovely rating and for your stay!Greetings from the Galileo team.

2/10 Terrible

Sarah

Stayed 3 nights in Sep 2023
Response from Hotel manager on 2023/9/22
Dear Sarah, Thank you for your stay and for your feedback.We value all our customer's reviews in order to improve our services.Galileo team

8/10 Good

Lacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and close to the metro station. THe breakfast was european standard. The only negative was that the AC was suspect.
Stayed 7 nights in Sep 2023
Response from Hotel manager on 2023/9/18
Dear Lacey, Thank you for your kind review and rating.We are happy that you like our location.Greetings from the Galileo team.

8/10 Good

Phillip, Spring

Traveled with family
Liked: Cleanliness
We stayed in the older section of the hotel so it is a bit dated. It is clean, the AC works very well, there is good water pressure and they have a bidet.the breakfast was very good. The shower is small but did the job. Overall it was a nice stay.
Stayed 4 nights in Sep 2023
Response from Hotel manager on 2023/9/12
Dear Phillip,Thank you very much for the lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied.Greetings from the Galileo team.

4/10 Poor

Michael

Business traveler
Liked: Cleanliness
Disliked: Amenities
Well located in a good area of vinohrady, although they didn’t offer me the complimentary drinks or room upgrade which were included in my booking. Still. An affordable, clean option if you need it.
Stayed 1 night in Sep 2023
Response from Andrea on 2023/9/8
Dear Michael,Thank you for your feedback. We are sorry the receptionist did not provide the sparkling wine upon arrival. Next time be so kind as to request the receptionist directly during your stay. As per the room upgrade, we had the hotel fully booked on the date of your arrival.We are delighted that you like our location.Greetings from the Galielo team.

8/10 Good

Khin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walkable to new town/ old town. Also close to public transport.
Stayed 7 nights in Aug 2023
Response from Andrea on 2023/9/4
Dear Khin,Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location.

10/10 Excellent

Janine Miranda Pereira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2023
Response from Andrea on 2023/8/23
Dear Janine, Thank you very much for your great rating and for your stay! Greetings from the Galileo team.

10/10 Excellent

Emil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pěkný čistý pokoj, vše fungující, příjemný personál. Dobrá snídaně. Jen bych doporučil přeorganizovat snídani. Všechna jídla jsou v jednom rohu, takže nabírat si můžou maximálně 2 lidé najednou. Příbory jsou na opačném konci, takže se s talířem prodírám přes ty, kteří si berou nápoje. A používání kleští k nabírání míchaných vajíček, vážně?
Stayed 1 night in Aug 2023
Response from Andrea on 2023/8/11
Milý pane Emile, děkujeme moc za Vaše milé hodnocení a zpětnou vazbu. Určitě se nad Vaší připomínkou zamyslíme. Hezký den!

4/10 Poor

Anne

Stayed 2 nights in Jul 2023
Response from Andrea on 2023/7/28
Dear Anne, Thank you for your stay!

8/10 Good

Gianfranco

I don't understand the bad reviews. Clean hotel, spacious rooms, tranquility, helpful and kind staff, perfect location for visiting the city, abundant breakfast with a very nice room with windows where you can admire the view. I recommend to anyone who wants to spend a time in Prague without problems.
Stayed 1 night in Jul 2023
Response from Andrea on 2023/7/16
Dear Gianfranco,Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied.See you next time!

10/10 Excellent

Farah

Stayed 3 nights in Jul 2023
Response from Andrea on 2023/7/16
Dear Farah, Thank you very much for such a great rating.

10/10 Excellent

Alexander

Stayed 4 nights in Jun 2023
Response from Andrea on 2023/6/27
Dear Alexander, Thank you very much for your stay and rating. Greetings from the Galileo team.

8/10 Good

Anette

Stayed 3 nights in Jun 2023
Response from Andrea on 2023/7/2
Dear Anette,Thank you very much for such a lovely rating.Greetings from the Galileo team.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Andrea on 2023/7/2
Dear Anthony,Thank you very much for such a lovely review and rating.Greetings from the Galileo.

10/10 Excellent

Connor

Stayed 4 nights in Jun 2023
Response from Andrea on 2023/7/10
Dear Connor,Thank you very much!

10/10 Excellent

mr anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly staff all good.
Stayed 2 nights in Jun 2023
Response from Andrea on 2023/6/8
Dear Anthony, Thank you very much for your stay and feedback.Greetings from the Galileo team.

8/10 Good

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities
In the hub of eateries and still quiet and peaceful, not for “Hooray Henrys”
Stayed 3 nights in May 2023
Response from Andrea on 2023/5/29
Dear Jiri, Thank you for your stay and rating. Greetings from the Galileo team!

8/10 Good

Robin

Stayed 5 nights in May 2023
Response from Andrea on 2023/5/25
Dear Robin,Thank you very much for such a great review and rating.Greetings from the Galileo team.

8/10 Good

sun

Stayed 6 nights in May 2023
Response from Andrea on 2023/5/21
Dear Sun, Thank you very much for your stay and rating.Sincerely, Galileo team.

8/10 Good

Truls

Stayed 4 nights in May 2023
Response from Andrea on 2023/5/20
Dear Truls, Thank you very much for your stay.

10/10 Excellent

Stefan

Stayed 3 nights in May 2023
Response from Andrea on 2023/5/20
Dear Stefan,Thank you very much for such a great rating.

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel within walking distance
Stayed 3 nights in May 2023
Response from Andrea on 2023/5/11
Dear Caroline,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!

10/10 Excellent

Karen E

Stayed 3 nights in May 2023
Response from Andrea on 2023/5/29
Dear Karen, thank you for your lovely rating!Galileo team.

8/10 Good

Fredrick J

Stayed 6 nights in Apr 2023
Response from Andrea on 2023/5/25
Dear Fredrick,Thank you very much for such a great rating.Greeting from the Galileo team!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel which was very clean and comfortable. Close to all attractions. Would happily come back
Stayed 3 nights in Apr 2023
Response from Andrea on 2023/5/5
Dear Joanne,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!

8/10 Good

Emma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable, nice position although not central, good breakfast and helpful staff. Noise carries from lobby up to bedrooms.
Stayed 3 nights in Apr 2023
Response from Andrea on 2023/5/5
Dear Emma,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Prague Hotel
Absolutely lovely Hotel. Breakfast was great. Enough to get you started in the morning. Bit of a walk to the main sites, but if walking isnt your thing, theres a tram stop 2 mins away. Some lovely bars and restaurants literally on the doorstep.
Stayed 3 nights in Apr 2023
Response from Andrea on 2023/4/12
Dear Nicola, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location and breakfast.Greetings from the Galileo team.

8/10 Good

Murali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and well maintained hotel. Tram and train services very near to the hotel. Easy access to city centre and tourist attractions. Breakfast ok as not catered for vegetarians Downside: Any noise upstairs or in the corridor is easily audible.
Stayed 3 nights in Apr 2023
Response from Andrea on 2023/4/12
Dear Murali, Thank you very much for such a great review and rating. Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!

8/10 Good

Khin Lay Lwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area, walkable to Wenceslas square, National museum ect. And love the breakfast!
Stayed 6 nights in Mar 2023
Response from Andrea on 2023/4/4
Dear Khin, Thank you for your lovely review. We are very happy you enjoyed our location and breakfast. Greetings from the Galileo!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for me. I was visiting my daughter who is studying in Prague. Her apartment and school were very close to the hotel so it was very convenient. And I liked that it was a very nice hotel but it was not too fancy. Perfect for me!
Stayed 5 nights in Mar 2023
Response from Andrea on 2023/4/4
Dear Ellen, Thank you very much for your great feedback.Our entire team is delighted that you enjoyed staying with us and were satisfied. Greetings from the Galileo team.

8/10 Good

Gregory

Liked: Staff & service
Everything either average or slightly above.
Stayed 8 nights in Mar 2023

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was fine. Our room was not one of the apartment rooms and looked absolutely nothing like the photographs. It was pretty basic but the parking was easy and it was decent value for the money.
Stayed 2 nights in Mar 2023
Response from Andrea on 2023/3/29
Dear Pamela, Thank you for the time dedicated to this feedback. Your reservation was for a standard double room, you can see the pictures of all types of rooms on our hotel website. Sincerely, Andrea.

10/10 Excellent

george

Stayed 1 night in Mar 2023
Response from Andrea on 2023/3/22
Dear George,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and that you were satisfied. Greetings from the Galileo team.

10/10 Excellent

Adair Gail, Peterborough

Liked: Cleanliness, property conditions & facilities
Lovely place would definitely recommend
Stayed 4 nights in Mar 2023
Response from Andrea on 2023/3/20
Dear Adair, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied. Greetings from the Galileo team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, convenient location
Easy check-in, nice and clean room, good breakfast. The room was a bit warm, even turning the radiator thermostat down, but apart from that I couldn't fault it. Good location, 15 minutes walk to Muzeum and Václavské náměstí and the number 6 tram stops very nearby.
Stayed 5 nights in Mar 2023
Response from Andrea on 2023/3/20
Dear Stephen, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location.Greetings from the Galileo team.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I can comment is that there’s no way of adjusting the heating system in my room despite weather was minus 3-4 degrees Celsius. It could have been better. Overall my stay was fine and breakfast is ok. Staff ok too. Nearest (walkable) metro station IP Pavlova and Namesti miru.
Stayed 3 nights in Feb 2023
Response from Hotel manager on 2023/3/6
Dear Mr. Dave, Thank you for your feedback and for your stay.There is central heating and we use air conditioning as heating during the winter. You can ask reception for assistance 24/7.Greetings from the Galileo team.

4/10 Poor

Erez

Traveled with family
Disliked: Room comfort
the kitchenette was gone
In the hotel.com listing it said includes kitchenette, included with some pictures. So we ordered this room. When we got there there was no kitchenette. The staff told us we can move to another suit with kitchenette, but much smaller - not fit for us. Very disappointing.
Stayed 5 nights in Dec 2022
Response from Hotel manager on 2023/2/24
Dear Erez, thank you for your feedback. Some of our apartment rooms are equipped with a kitchenette. We did not get any request about the kitchenette prior to your arrival. The apartment for 4 persons with a kitchenette was probably occupied. Kind regards, Galileo team.

4/10 Poor

Jan

Business traveler
Disliked: Property conditions & facilities
The breakfast was absolutely disaster. It looked like old train station buffet. The food was absolute junk. The orange juice was some kind of yellow water with plenty of sweetener. The coffee machine produced some kind of brown liquid which taste like old river Nil. Never ever again.
Stayed 1 night in Feb 2023
Response from Hotel manager on 2023/2/24
Milý Jane, děkujeme za Vaši recenzi.Je nám líto, že jste nebyl spokojený s kvalitou našich snídaní. Přejeme hodně štěstí na Vašich příštích cestách.Hezký den z Prahy! Galileo tým.