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We stayed for 1 night. The room was clean and the air conditioner worked well. It's a little noisy until after 10:30pm because of the restaurant downstairs. It's located near the river so it was nice to walk along the promenade. There is parking nearby for a fee. Breakfast was ok, nothing special.

Great place to stay. Room was clean, food was good, location was great.

Everything was awesome.

Muy buen lugar y buena ubicación

Best property for an overnight stay . Had free on site parking , clean , super helpful staff . Breakfasted was excellent , 20 Minutes drive to airport . It is value for money

Habitaciones muy limpia y un buen servicio.

Hotel was excellent highly recommend it. Suggest to call the hotel to have a better understanding of where the room is located if it is your first time as some rooms are not part of the palace. Staff was excellent and it being our first time in Getxo/Bilbao, they were very helpful and informative with great recommendations for sightseeing, shopping & dining. To be honest, they were all great but Mercedes, Ysabel, Christian, Alvarro, Arkais, Asiyer,

Property and room were both very clean and newly refurbished. Staff was also friendly and helpful. Only downside is hotel does not have its own parking, but there is public parking available nearby.

Very spacious and clean. However not a lot of restaurants around in walking distance.

El staff era amigable, y muy helpful

Close by to Guggenheim. Easy access to public transport. Clean. Quiet. Good WIFI. skip hotel breakfast and go to Cokooncafé for the best breakfast you will find in the area.

Great location!

Clean, well located. Corner rooms have wrap around terrace. Deluxe room has no true closet and bathrooms are not true rooms - more like glass booths. Overall good but minimal. The sole lift was incredibly slow, even the door! Mostly used the stairs. Good coffe bar and common area.

This hotel is a great location for the Guggenheim and for dining. It’s a bit longer walk to the old town section of town. If you have a car you will find the garage exceptionally clean and relatively easy to get in and out of. It’s also easy to get in and out of the city from the hotel. The staff are very professional, courteous, and most of the kitchen staff speak some English. The food was very good and my family especially appreciated the orange juice machine for breakfast. The hotel would...

This place was fantastic! We were a family of four staying in one room and a family of three staying in another. We had amazing staff at reception as well as cleaning. Everyone was so nice, helpful and kind! Will DEFINITELY stay here again on another trip!