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Master Express Cidade Baixa

3.0 star property
Guests start their day with a delicious buffet breakfast at this welcoming hotel, where the 24-hour front desk staff ensures everyone feels right at home.

Choose dates to view prices

Master Express Cidade Baixa offers a comfortable stay with practical amenities travelers appreciate. Enjoy free in-room WiFi, dry cleaning services, and luggage storage in a smoke-free property. The helpful 24-hour front desk staff is always available to assist guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Quarto Twin Standard

Quarto Twin Standard | Desk, free WiFi, bed sheets

Quarto Twin Standard

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
TV
Private bathroom
Digital channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
TV
Private bathroom
Minibar
Digital channels
Wardrobe or closet
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Casal

Desk, free WiFi, bed sheets

Standard Casal

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
TV
Private bathroom
Minibar
Digital channels
Wardrobe or closet
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 3 camas de solteiro

Standard 3 camas de solteiro | Desk, free WiFi, bed sheets

Standard 3 camas de solteiro

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Minibar
Digital channels
Wardrobe or closet
In-room safe
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Superior

Desk, free WiFi, bed sheets

Double Room Superior

  • 269 sq ft
  • Sleeps 2

View all photos for Twin Room Standard

Desk, free WiFi, bed sheets

Twin Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Standard

Desk, free WiFi, bed sheets

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Triple Room Superior

Desk, free WiFi, bed sheets

Triple Room Superior

  • 269 sq ft
  • Sleeps 3

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Digital channels
Wardrobe or closet
In-room safe
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quarto Twin Standard

Quarto Twin Standard | Desk, free WiFi, bed sheets

Quarto Twin Standard

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Digital channels
Wardrobe or closet
Desk
  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Adaptado

Classic Adaptado | Desk, free WiFi, bed sheets

Classic Adaptado

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Minibar
Digital channels
Wardrobe or closet
In-room safe
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment Standard

Desk, free WiFi, bed sheets

Apartment Standard

  • 290 sq ft
  • Sleeps 3

View all photos for Apartment Economy

Desk, free WiFi, bed sheets

Apartment Economy

  • 269 sq ft
  • Sleeps 1

View all photos for Handicapped Room

Desk, free WiFi, bed sheets

Handicapped Room

  • 215 sq ft
  • Sleeps 3
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About the neighborhood

Located in Cidade Baixa, a neighborhood in Porto Alegre, Master Express Cidade Baixa is in the entertainment district. Iguatemi Shopping Porto Alegre and Rua da Praia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mauricio Sirotsky Sobrinho Park and Farroupilha Park. Walk of Fame and Ruy Tedesco International Sport Club Museum are also worth visiting. Visit our Porto Alegre travel guide
Map
Rua Sarmento Leite, 865, Cidade Baixa, Porto Alegre, RS, 90050-170

What's nearby

  • Centro Historico showing signage
    Rua da Praia
    9 min walk - 0.8 km
  • Public Market showing interior views and shopping as well as a large group of people
    Porto Alegre Public Market
    18 min walk - 1.5 km
  • Farroupilha Park
    4 min walk - 0.4 km
  • Holy House of Mercy Hospital
    10 min walk - 0.9 km
  • Araujo Vianna Auditorium
    13 min walk - 1.2 km

Getting around

  • Aeromóvel Station
    17 min drive
  • Mercado Station
    20 min walk
  • Salgado Filho Intl. Airport (POA)
    16 min drive

Restaurants

  • Cavanhas
    1 min walk
  • Picanhas Grill Veg - Churrascaria Vegana
    1 min walk
  • Macunaíma Gastro Bar
    3 min walk
  • Agridoce Café
    2 min walk
  • Cavanhas
    1 min walk

About this property

Master Express Cidade Baixa

Hotel near Iguatemi Shopping Porto Alegre
Master Express Cidade Baixa provides amenities like dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), smoke-free premises, and a TV in the lobby
  • Luggage storage, an elevator, and a front-desk safe
  • A 24-hour front desk
Room features
All 62 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 29-inch TVs with digital channels
  • Wardrobes/closets, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 15 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch TV with digital channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 63 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 30 for adults and BRL 15 for children
  • Pet fee: BRL 63 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Master Express Cidade Baixa
Master Express Cidade Baixa Hotel
Master Express Cidade Baixa Hotel Porto Alegre
Master Express Cidade Baixa Porto Alegre
Master Express Cidade Baixa Porto Alegre, Brazil
Master Express Hotel
Master Express Cidade Baixa Hotel
Master Express Cidade Baixa Porto Alegre
Master Express Cidade Baixa Hotel Porto Alegre

Frequently asked questions

Is Master Express Cidade Baixa pet-friendly?

Yes, Master Express Cidade Baixa allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 63 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Master Express Cidade Baixa doesn't offer parking.

What time is check-in at Master Express Cidade Baixa?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Master Express Cidade Baixa?

Check-out is at noon.

Where is Master Express Cidade Baixa located?

Located in Cidade Baixa, this hotel is within a 10-minute walk of Farroupilha Park, MEME Santo de Casa Estacao Cultural, and Salao de Atos Theater. Porto Alegre Federal University and Museum UFRGS are also within 10 minutes. Mercado Station is 20 minutes by foot and Rodoviaria de Porto Alegre Station is 22 minutes.

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Reviews

Master Express Cidade Baixa Reviews

8.0

Very Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 148 out of 444 reviews
Rating 8 - Good. 172 out of 444 reviews
Rating 6 - Okay. 87 out of 444 reviews
Rating 4 - Poor. 22 out of 444 reviews
Rating 2 - Terrible. 15 out of 444 reviews

Reviews

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre uma ótima experiência a estadia!
Stayed 1 night in Oct 2025

10/10 Excellent

camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendentes muito gentis. Forneceram tudo o que eu precisava.
Stayed 4 nights in Oct 2025

6/10 Okay

Renata

Liked: Cleanliness
Cafe bem fraco Nao tinha sabonete no quarto tivemos que pedir Sem secador de cabelo
Stayed 1 night in Sep 2025

2/10 Terrible

Gilberto

Liked: Cleanliness, staff & service
Não vale o valor que paguei (quase 300 a diária, incluído o estacionamento). O café da manhã é horrível, tando na variedade pequena, quanto na apresentação (de frutas, só tinha duas, e jogadas numa travessa ) e qualidade (o omelete tinha cheiro de ovo podre, e os pães e o único bolo (picado) eram de 1 ou 2 dias atrás, duros). O atendimento e limpeza do quarto ok. Mas o quarto era barulhento (208) , tanto de carros da rua quanto de pratos sendo lavados na cozinha, de madrugada. Na entrada do banheiro tem um friso com parafusos se soltando, bom para machucar o pé. Não tem duchinha higiênica. Por fim, o acesso ao estacionamento no subsolo é feito por escadas, sem ajuda da equipe. Enfim, vale menos da metade do valor que estão cobrando.
Stayed 1 night in Oct 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 3 nights in Oct 2025

10/10 Excellent

Rubenita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 3 nights in Oct 2025

2/10 Terrible

Silvia R R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um dos piores hotéis que já me hospedei, se não o pior. Atendentes da recepção mal educados e grosseiros, principalmente um senhor que ali atende. Na chegada não nos informaram sobre a cobrança de estacionamento, que é péssimo, num lugar horrível, num subsolo que chega a dar medo. Os quartos são velhos e sujos e não há arrumação para menos de 7 diárias. Por fim, o café da manhã: sofrível. Os pães são tão velhos que devem seguir a lógica da arrumação dos quartos, ou seja, são trocados 1x por semana. Não recomendo nem para um inimigo.
Stayed 2 nights in Oct 2025

4/10 Poor

Juliana

Disliked: Property conditions & facilities, room comfort

conforto 👎

Não ter secador de cabelo no quarto para mim foi o ponto péssimo da estadia, imaginei que então era apenas solicitar na recepção e levar para o quarto, mas não, tivemos que descer e secar o cabelo no banheiro da recepção pois tem UM secador no hotel e o mesmo está preso na parede do banheiro de uso coletivo na recepção do hotel. Eu já tinha me hospedado no Master da Alberto Bins que é maravilhoso, mas esse da cidade baixa é incomparável, nem água tinha no frigobar do quarto.
Stayed 1 night in Sep 2025

6/10 Okay

João Batista

Liked: Cleanliness, staff & service

Segurança

São anos que fico nesse hotel, e apesar dos investimentos feitos o gerenciamento da rede fez com que a qualidade venha caindo muito. Sistemas de samphoos e sabonetes compartilhados com hóspedes anteriores podem ser extremamente perigosos. Café da manhã, se vê a decadência até nos talheres.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as nossas necessidades, exceto a acústica deixou a desejar, pois a região é de bares com vida noturna intensa, fora isso excelente
Stayed 1 night in Sep 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acesso ruim para a garagem
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom!!!

Passamos uma noite no hotel porque tínhamos um compromisso em Porto Alegre, mas ficamos muito satisfeitos com o hotel. É limpo, o atendimento é muito bom, o café da manhã é simples mas gostoso. As tias da cozinha são muito queridas e atenciosas. ùnicos 2 pontos: a garagem é muito apertada e não tem secador de cabelos no quarto, no mais, tudo perfeito! Ah, e a localização é muito boa e tem vários restaurantes na rua do hotel. O pessoal do hotel nos indicou o Cotiporã e amamos!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

PAULO JOSE O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo benefício.
Stayed 1 night in Sep 2025

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização para o propósito que precisávamos. Preço justo. Café da manhã com boas opções.
Stayed 1 night in Sep 2025

10/10 Excellent

Evandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento no café

Parabéns pelo ótimo atendimento no café da manhã
Stayed 1 night in Sep 2025

10/10 Excellent

PAULO JOSE O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito

Excelente.
Stayed 1 night in Sep 2025

8/10 Good

João Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localizacao boa e quarto confortável. Cafe da manha regular, poucas opções.
Stayed 1 night in Aug 2025

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo/benefício

Boa relação custo/benefício, cama bastante confortável, chuveiro muito bom, bem quente. Café da manhã com boa variedade. O ponto de melhoria é a instalação de um aparelho de ar-condicionado split, pois o que tem é muito barulhento. Outra fonte de barulho é a redondeza, muitos bares que ficam abertos até de madrugada.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre muito boa a estadia
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção de estadia

A estadia foi ótima! O hotel é numa zona central, onde facilita a deslocação para várias áreas de Porto Alegre. Tem muitas possibilidades de bares e restaurantes. Como ponto negativo, posso comentar o barulho vindo das ruas, mas esse também é o ponto positivo: a vida noturna da cidade baixa
Stayed 1 night in Jul 2025

8/10 Good

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Ótimo
Stayed 1 night in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O problema que pode ser colocado na estadia, se refere aos banheiros, nos quais agora por serem fixos os shampoos e sabonetes, sendo todos na forma líquida, por muitas vezes falta o produto. Talvez seja pela loucura que virou agora em arrumar o quarto a cada três dias quando as estadias são em período maior, mas esses produtos não devem faltar. Por ficar somente um noite, nem reclamei e pedi aos funcionários, os quais com certeza me atenderiam, mas aconselho uma melhor vistoria desses produtos, já que o hotel optou por esse tipo de servição.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Quarto confortável, limpo, cama aconchegante. Banheiro limpo , chuveiro mto bom. Só n tinha secador de cabelo. Funcionários da portaria muito atenciosos.
Stayed 3 nights in May 2025

4/10 Poor

Luis Alberto

Disliked: Property conditions & facilities, room comfort
Hotel está precisando de reforma, não ficaria novamente
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CAMISINHA USADA NO QUARTO “LIMPO”

Puxei um criado mudo e, para meu espanto, havia um preservativo (camisinha) usada no chão. Que nojo. Fiquei imaginando as condições de limpeza que deixaram o local. Para piorar, não havia sabão líquido no local, só a embalagem.
CAMISINHA USADA NO QUARTO
SEM SABÃO
CAMISINHA USADA NO QUARTO
Stayed 1 night in May 2025