哈科特港歡樂公園 (PHC) 附近飯店 | 熱門住宿限時優惠 NT$345 起

「Clean. Good food and very helpful staff.」

「I waa almost denied accommodation with an unusual excuse that they are repairing the room i was suppose to be in. The receptionist Chigozie wanted to find an alternative hotel for me. I have to stand and argue with him for about an hour before all of a sudden, there was a room for me. I think I got a lower room than i paid for!」

「Thanks Favour for everything 」

「It was an amazing experience, very clean and modern rooms. Lovely staff, top notch customer service and breakfast was also good standard. Definitely recommend.」

「Excellent Customer Services.」

「very old hotel without any maintenance」

「Good location and general condition of the facility is ok. However, the attitude of management and staff is deplorable, especially towards hotel reservations on Expedia. They show disdain towards Expedia reservations and when there’s a problem or issue to clarify or resolve they hesitate or bluntly refuse to contact Expedia and visit the consequences on the guest. Expedia needs to clarify and agree their modus operandi with this hotel.」

「The hotel is at a very good location. The staff were friendly and welcoming. But the AC in the room I stayed didn't work as well as the Wi-Fi. The room I reserved online was sold out before I arrived in spite calling the hotel that I was coming. I was given the only available room which was at a higher rate. 」

「I was made to」

「We never stayed because they did not honor our reservation through Expedia. They claimed that thethey do not do business with Expedia and could not access our booking. We were very disappointed that a company like Expedia will accept booking for a hotel that has no business with it. We ended up finding accommodation at a different hotel. 」

「Room is unkempt」