The staff was very friendly and helpful; we had great food choices and the staff was very accommodating with choices
The bathrooms were clean and the linen was clean and comfortable
Ngozi
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Chizi
2023年9月6日
喜歡:整潔度、員工素質和設施服務
Please do something about the lift .
Chizi
於 2023 年 7 月住了 2 晚
10/10 有夠讚
Chizi
2023年7月15日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I love the Hotel and stayed there for 7nights . But please do something about the entrance door and the lift . The lift is bad and the entrance door do not function properly. Beside that I love Novotel . Looking for a hotel with best security and quite place and nice place to enjoy . Just go over to Novotel, if you are coming from oversea and want a best place for security , please go to Novotel hotel . I was surprised with the area . .
Please do something about the door . Staff’s at Novotel are top notch and the staff’s are extremely polite
Chizi
於 2023 年 7 月住了 2 晚
10/10 有夠讚
Florence
家庭旅遊
2023年5月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
Florence
於 2023 年 4 月住了 1 晚
10/10 有夠讚
Faith Maya
2023年2月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a delightful time here!! One of the best hotels in PH I can bet. Very secure (3 levels of security checks for every car with a dog and an x ray machine for bags near the front door). In a hidden spot so there is privacy with a great view of the city. They have shuttles and a free breakfast buffet every morning with fresh fruit juice and on demand omelettes. They have a great pool and you can choose to sit outside during the day or in the evening near the pool. They have a nice bar area with plenty of drinks and a screen that shows sports. Their staff are all so helpful, professional and accommodating; from the front desk to the housekeeping staff. I was very impressed with the free wifi, air conditioning, and how quickly power was restored when it would be switched off. They also have an international card reading machine so you can use your American card with no issues!! They have tennis courts and two elevators, with a restaurant that takes orders a La carte throughout the day until the dinner buffet in the evening (you have to pay for this- usually around $11K Naira). They have American foods and tradition Nigerian foods. My room was really nice and the bathroom was so cool! It fit all my needs and blew my expectations. My only detractors are that the carpet needs to be replaced because it is worn and dirty (in the room and the hallway on the 3rd floor). I did also wish they had microwaves in the rooms or located somewhere else. I’m not sure how that would affect the