Lovely views across the bay, quiet part of the beach. Breakfast at the Hotel was excellent
Justin
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Peter
家庭旅遊
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Well presented and great location
Nice room very comfortable
But reception staff a little off hand and worse was a bar food order did not come after 50 mins so got a refund
Peter
於 2025 年 6 月住了 3 晚
6/10 一般般
Mark
情侶出遊
2025 年 6 月 23 日
喜歡:設施服務
不喜歡:住宿環境和硬體
Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired.
The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn.
The views once in the lounge are lovely so I guess this is what you’re paying for.
Overall I give it an average score because there was nothing special which for the price was disappointing.
Spend some of the profits on the building and it may improve the score.
Mark
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Daniel
情侶出遊
2025 年 6 月 22 日
Lovely hotel right next to the chain ferry
Will definatly stay again
Daniel
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Julie
情侶出遊
2025 年 6 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely hotel, lovely room and balcony.
Julie
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Tracey
2025 年 6 月 16 日
The staff were friendly
and were very helpful with any given situation
Tracey
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Diana
2025 年 6 月 15 日
Diana
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Jayne
團體旅遊
2025 年 6 月 15 日
喜歡:整潔度和住宿環境和硬體
Stunning views of Studland Beach and great spa facilities
Jayne
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Avril
情侶出遊
2025 年 6 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
Avril
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Jan
2025 年 6 月 13 日
喜歡:整潔度和住宿環境和硬體
Like the veiw from our balcony.
When we arrived we found that we had a cracked basin in the bathroom.
Jan
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Kate
情侶出遊
2025 年 6 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
3rd floor room had a stunning view !
Kate
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Hermione
2025 年 5 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent stay, amazing location and great facilities.
Hermione
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Elaine
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely location. 1minute walk to Stidland ferrry.
Elaine
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Christopher
2025 年 5 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great
Christopher
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Warren
2025 年 4 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect beachside stay
Warren
於 2024 年 9 月住了 2 晚
6/10 一般般
Peter
2025 年 4 月 20 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.
Peter
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Kevin
2024 年 11 月 5 日
喜歡:整潔度和員工素質
Kevin
於 2024 年 10 月住了 2 晚
10/10 有夠讚
P A
2024 年 11 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always great
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
P A
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Andrew
2024 年 10 月 27 日
All perfect we had enjoyable stay.
Andrew
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Kate
情侶出遊
2024 年 10 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for exploring!
Kate
於 2024 年 10 月住了 2 晚
8/10 不錯哦
John
家庭旅遊
2024 年 10 月 13 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Haven Hotel
The location is the reason we stayed here. Right next to the beach where we could just chill.
Room was comfortable and as expected. The building is dated
The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better.
We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded.
Breakfast staff were friendly very helpful and seemed to be happy to be there.
John
於 2024 年 10 月住了 1 晚
6/10 一般般
Keith
2024 年 10 月 8 日
Keith
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Kerry
2024 年 10 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Truly beautiful, best spot in Poole.
The best part of Poole, stunning surroundings, beautiful hotel, only slight problem was the bed was too hard, for me personally, but all the rest was great.