「Reception staff were excellent. TV in room didn’t work. Pool area was very clean. The restaurant for breakfast was very good but service in the evening wasn’t very good, no cutlery, no salt on the table, getting staff attention was hard work but appreciate there was training of new staff.」
「Very welcoming on arrival, large clean en-suite room, fabulous breakfast that set us up for the day and special dietary needs catered for. Would visit again. Highly recommended.」
「We didn't stay at the property, as when we entered the 4th floor bedroom it was really hot. the window was open to its 3 inch extent, and there was a tower fan, that had little effect on the heat . The reception staff said that none of the rooms had working air conditioning, so we couldn't change rooms. We decided to leave and find alternative accomodation.」
「Firstly, the chalet was very difficult to find. The host only gave us the instruction to check the map outside reception. After having to find a member of bar staff (as reception had closed by the time of our arrival), we were told this map had long been removed.
Secondly, the chalet had a mould issue. The cabin had a foul odour throughout of damp. There was mould on the curtains and around fixtures and fittings.
Thirdly, the shower did not drain quickly. By the end of your shower, you were up...
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