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Mercure Swansea Hotel

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Property entrance
Check-in/check-out kiosk
In the heart of Swansea, Mercure Swansea Hotel offers a warm welcome with its on-site restaurant, The Brasserie. Enjoy breakfast and dinner in a relaxed atmosphere or unwind in the garden after exploring St. Joseph's Cathedral and Dylan Thomas Centre nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
The current price is NT$2,392
NT$2,870 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Located in Llansamlet, a neighborhood in Swansea, Mercure Swansea Hotel is near a train station. Looking to enjoy an event or a game while in town? See what's going on at Swansea.com Stadium.
Visit our Swansea travel guideOpens in a new window
Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • Swansea.com Stadium - 4 min drive - 3.0 km
  • Grand Theatre - 7 min drive - 5.7 km
  • Swansea Marina - 9 min drive - 6.4 km
  • Swansea Beach - 10 min drive - 7.3 km
  • Swansea University - 11 min drive - 8.3 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪The Red Lion (Wetherspoon) - ‬4 min drive
  • ‪Domino's Pizza - ‬4 min drive

About this property

Mercure Swansea Hotel

Upscale eco-certified hotel near Swansea.com Stadium
Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • Meeting rooms, a front-desk safe, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mercure Swansea Hotel?

As of 2025/8/31, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on 2025/9/21 start from NT$2,392, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Swansea Hotel?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this eco-certified hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

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Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 328 out of 1005 reviews
Rating 8 - Good. 412 out of 1005 reviews
Rating 6 - Okay. 172 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bob

Staff were very friendly and helpful. The bathroom we had required a refresh.
Stayed 2 nights in Aug 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place, room was a nice size with comfy bed, tea/coffee making, nice bathroom. Checkin/out very easy. Ample free parking. Good bar and restraunt. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Chrissie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel once I got in the right room
Stayed 1 night in Jul 2025

6/10 Okay

Raj

Liked: Staff & service
A very basic 4 star hotel that could do with some TLC and better room facilities management and supervision!
Stayed 1 night in Aug 2025

8/10 Good

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
Very accommodating, fantastic breakfast and service, obliging and attentive staff ….hotel just needs more investment in infrastructure, upkeep and general facilities… bathroom old and dated
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Friendly staff but rooms ready for a refresh.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

swansea stay

Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Jul 2025

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very very dated and not clean awful disgusting stains on the carpets more animals than people Never again!!!
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Good car park. Lounge/entrance area and bar area very pleasant.
Stayed 4 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Ok for business trip meeting
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Rooms a little dated.
Stayed 1 night in Jul 2025

4/10 Poor

Raimondas

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location and breakfast. Dirty room, beds broken, no aircon, fans dusty, leaking water from the shower, wet spot on the carpet because of leak somewhere. Dirty car park. Definitely not worth money they charge.
Wet spot
Mould
Leaking shower
Dirty carpets
Stayed 1 night in Aug 2025

8/10 Good

David

A
Stayed 1 night in Jul 2025

6/10 Okay

Justin

Liked: Cleanliness
A bit out of the way
Stayed 3 nights in Jul 2025

6/10 Okay

Miss h c Kilgannon

Liked: Cleanliness, staff & service
Ok stay but out of town
Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convient for our stays purpose.
Stayed 2 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service
Nice clean room, great breakfast, great staff but very tired and dated.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel by a lake

Nice hotel, right next to a lovely lake which you can walk around. Good breakfast, good evening menu and nice bar. Just a shame that the swimming pool was no longer open (permanently closed).
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Such lovely staff, really make my stays at this hotel enjoyable.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back.

Great value for money, excellent staff plus good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Staff and more

After a long trip, the receptionist was very helpful and handed over some Welsh Cakes as a gift. We booked a meal at the restaurant for that evening without any hassle. The breakfast was lovely and plentiful. Will stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

jepson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent business hotel for crashing

Really decent food, nice lobby, restaurant and bar area. Rooms a little dated.
Stayed 1 night in Mar 2025