Chalets in Polk County

"Poor Room lighting "

"Staff are nice bed not that soft there’s a problem with the sink in the bathroom doesn’t drain well and the door my 5 year old having problem opening and closing the door i think we believe the door is in pretty bad shape "

"Staff was fantastic and beautiful property to stay on"

"The staff was so nice and helpful. The pool/ hot tub & sauna were clean. Loved the access to the beach. "

"My experience wasnt the greatest. The room smelt like mildew and wet dog. The floors were covered in hair and dirt. There was an actual clump of someones hair in our bed. Black mold in the windows and on the air-conditioner/ heater. The beds are awful! They sink in and kill your back. The staff were all nice but they seemed very under staffed and unorganized. There was never anyone at the desk when we needed. Everytime we asked for towels there werent any so everytime we went to the pool we had to walk back up to our room soaked. The pool area was disgusting from guests. Trash and food everywhere. When my fiancé asked for clean towels for our room the front desk guy questioned as to why our family of 5 needed more towels for our room. We stayed for 3 nights so definitely needed more then what was in the room. The breakfast was not the greatest. 2 Waffle makers cereal toast and some fruit. Was hoping there was yogurt or other hot food like bacon or eggs. The juice machine produced hot juice so it wasnt enjoyable or drinkable. Overall not great. Wont be coming back unfortunately. "

"Stuff is terrible "

"Amazing view. Amazing area. Amazing staff. I can't recommend this place enough!"

"Great place! Room spotless and view amazing!!! Definitely coming back!"

"Staff great, breakfast ok, clean room, but the carpet was stained"