Polanen Vacation Rentals

"yes"

"Check in could have been a lot smother there was a lot of waiting about … "

"Hotel was very modern with friendly staff and good location just few minutes walk to metro station. Bar had a good selection of drinks. Breakfast had a nice touch with barista made coffees but would be nice to have slightly bigger selection of food. I would definitely come back to this hotel. "

"For such an expensive hotel, I was disappointed that so many things went wrong just on a one night stay. When I checked in at 11:30 at night tired from a long flight, I was immediately asked to handover my passport or driving license as an identification. Not that I mind doing that, but the way I was asked, without a friendly welcome felt rather abrupt. When it came to leaving the deposit, two cards were rejected, that both turned out to have adequate funds on it, and then from my credit card that did work in their system, the deposit was taken out twice. Something the staff was reluctant to admit until I showed them my credit card app. When I came to the room, the Wi-Fi didn’t work, which is to say the browser window didn’t come up so that I could logon. I’ve stayed at many hotels where this is not been a problem, and I know how it works, so it was rather annoying that this was not working as it should. Breakfast in the room in the morning was another disappointment, because part of the order was missing. And when I called down to ask for them to bring the missing part of the order, I was made to feel like they were doing me a favour bringing it up. Once again, none of these things were the end of the world kind of problems, but really not something I expect in it five star or four star Hotel. When I asked when the deposit would be returned they said it could take a couple of days and that that was because of my bank, which is my experience with other Hotels."

"Good for an overnight stay, shuttle buses were easy to catch"

"For the price, it was very good. It’s the perfect hotel if you want to drive out of the city to other places like Keukenhof and The Hague, and close enough to Uber into Amsterdam for about €30. Very good quality hotel, let’s you leave your luggage in a locked room and has free self parking lot."

"Clean room, fresh breakfast and friendly staff"

"The reception staff was very helpful. We went to the restaurant at 16:50 and were told to leave by the manager. He was rude and unprofessional, therefore we did not eat there. This hotel is not up to Marriott standards- the room was worn and stained carpet. The towels were like sandpaper. The shuttle was helpful. I would not stay here again. . "

"The room was clean, staff was kindly and professional, breakfast tasty, and airport shuttle convenient"