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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Exterior
Hallway
3 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Spa
The current price is NT$9,221
NT$11,244 total
includes taxes & fees
Jul 14 - Jul 15

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 11 Ping (36 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 Queen Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 11 Ping (36 square meters)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 12 Ping (40 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(31 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 11 Ping (36 square meters)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Pool View

  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 11 min walk - 1.0 km
  • Playacar Beach - 14 min walk - 1.2 km
  • Quinta Avenida - 5 min drive - 2.5 km
  • Xplor Theme Park - 8 min drive - 5.6 km
  • Xcaret Eco Theme Park - 12 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Wyndham Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Eco-certified family-friendly resort near Quinta Avenida
Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace, and a garden. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a detox wrap, a deep-tissue massage, or a body wrap at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include archery, beach yoga, and scuba diving. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Meeting rooms, a gift shop, and tennis lessons on site
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 604 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with premium channels
  • Balconies, mini fridges, and childcare services

All inclusive details

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cosmopolita by Viva
  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Tennis lessons
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of 2025/7/1, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on 2025/7/14 start from NT$9,221, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located?

Located in Playacar, this beachfront resort is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club, and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

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Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 422 out of 1006 reviews
Rating 8 - Good. 284 out of 1006 reviews
Rating 6 - Okay. 155 out of 1006 reviews
Rating 4 - Poor. 85 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron Sydnie

Liked: Amenities
Loved the proximity to the beach.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Personnal are nice, the bedroom is always clean and the food excellent. Restaurant Mexicain is the best one on the resort.
Stayed 6 nights in Jun 2025

8/10 Good

Ximena Katiana

Liked: Cleanliness
The property was beautiful
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was super kind
Stayed 5 nights in May 2025

8/10 Good

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for a six day relaxing getaway. I did request a room away from the action (quiet location) room through Expedia, at time of booking, that was not accommodated- which was a bit disappointing- but certainly didn’t greatly impede much.
Stayed 6 nights in Jun 2025

8/10 Good

yeison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. Very balanced. Food options are great and lots of activities. Everything close by and.amazing location..recommended
Stayed 5 nights in May 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to say
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We have been going here and the Azteca three doors down for 20 years. We love them both. We like that it is not a high-priced bougie place. keep it up, Wyndham. We have been Club Viva members for almost 15 years and love the value.
Stayed 7 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at Viva Maya and we will be there again and again and again! We highly recommend this resort because of it's size, cleanliness and the staff. Thank you so much for another amazing week.
Stayed 7 nights in May 2025

10/10 Excellent

Olga

Liked: Amenities
We had a great family vacation. Stayed there for a week. Great clean beach. Food is amazing, great friendly staff.
Stayed 7 nights in Mar 2025

8/10 Good

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that when i first got there, they didn't show me where my room was so I got lost and it was hot and i was very tired since i had been up since 1am. Other than that, the place is very clean and the staff is amazing...... i would return there again for a future vacation
Stayed 7 nights in Jun 2025

10/10 Excellent

Roman Antoni

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 6 nights in May 2025

10/10 Excellent

paul angelo

Liked: Cleanliness, staff & service, property conditions & facilities
This was my wife and Is 4th year in a row coming to Wyndham Viva Maya let me just say the people that work there from the front desk to the restaurants are so
Stayed 14 nights in Apr 2025

6/10 Okay

NURI

The beach was dirty, with sargazo and brown color. The food had not variety. The personnel was not friendly, and even m when I asked for a drink, the worker told me it was self service, but with bad attitude. The best one, and honoring the Mayan roots was Noe. He was friendly, educated and always trying his best to serve us promptly.
Stayed 6 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always take good.care or you..the beach is wonderful
Stayed 10 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is close to shopping and walk around . Safe place
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience. The only downfall was the transportation from amd to the iarport.
Stayed 7 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Facility was difficult to navigate with a wheelchair
Stayed 6 nights in May 2025

10/10 Excellent

Miguel Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in this hotel and we love it, it’s beautiful, clean, staff super friendly, food, even at the buffet was delicious, we visited one of the a la carte restaurants and everything was wonderful, the nature, we saw a monkey, a Deer and it’s this little animal called Sereque, it looks like a squirrel, friendly and harmless. It was adorable! And super quite too, if you like peace, it’s perfect, if you’re more like a party person definitely not.
Stayed 4 nights in Apr 2025

10/10 Excellent

JAIME IGNACIO DE LOS HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay a lot. The staff was very kind, the entertainment team was awesome, the food was good, and the facilities were nice. Had a great vacation!
Stayed 7 nights in Feb 2025

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Great beach. Food is good. Drinks are NOT good. Cheap alcohol. Location is excellent. Playacar gives you the option to exit the property to go for a run or walk in a safe environment. Walkable to downtown Playa del Carmen.
Stayed 6 nights in Apr 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice for an older one. It is very clean and maintained. They have a wonderful beach and pool area. We will be back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very safe resort. Friendly staff. A lot of activities for all ages. Beautiful beach.
Stayed 7 nights in Feb 2025

10/10 Excellent

Rachel Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacation!
Stayed 7 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach with palm trees for shade.
Stayed 9 nights in Jan 2025