Does The Shore At 46th Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:30 AM–9:30 PM.

Is The Shore At 46th Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day.

What time is check-in at The Shore At 46th Hotel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

Does The Shore At 46th Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 1200 per vehicle applies.

Where is The Shore At 46th Hotel located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Playacar Beach is 1.4 mi (2.3 km) away.

The Shore At 46th Hotel Reviews, Deals & Photos 2026

10/10 Excellent

Manuel

2020/4/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy limpio personal amable estancia muy amena

Stayed 1 night in Mar 2020

10/10 Excellent

Katarina

2020/3/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Shore is a fantastic place to stay in and it has a great service.

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

2020/3/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is good, they give you free passes to a beach club a few blocks away

Stayed 4 nights in Mar 2020

10/10 Excellent

José Gabino

2020/3/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinario

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

2020/3/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Shore at 46th is my go-to location to stay in Playa Del Carmen Sybil

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

2020/3/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Las habitaciones son espectaculares, muy limpias, muy equipadas, una belleza, para nuestra mala suerte cuando fuimos estuvo cerrado la cocina, el gym, el bar, el spa, etc, pero es comprensible por la situación en la que nos encontramos, el rooftop también muy bonito, el único pero son las camas del rooftop, estan muy manchadas y algunas tienen quemaduras de cigarro, en todo lo demás el hotel es bellísimo.

Stayed 2 nights in Mar 2020

10/10 Excellent

Kristen

2020/3/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at The Shore at 46th Hotel

I really enjoyed my recent stay at The Shore at 46th Hotel. The location was perfect, so close to the beach and away from the noise of 5th Ave but close enough to walk to everything. The front desk staff were super friendly and helpful. Only two things that could be improved: the hot water in the shower was not constant and the bed was a bit hard for me. Everything else was great. The unit was spotless and had everything I needed. I also really appreciated the beach passes to Martina Beach which was so nice. Thank you for everything. I will be back.

Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveler

2020/3/16

Disliked: Staff & service, amenities, property conditions & facilities

They charge you for every little thing! They check every towel for stains any make up or anything and charged 10 dollars for a small stain on a towel upon check out, they basically take your deposit before you finally check out !!! Beds are hard as a rock and sheets feel like you’re sleeping in sand paper!!! NEVER AGAIN!!! Also the spa isn’t even in service so basically you have a rooftop pool with and small little gym and oh no water is given at all. Nickel and dime you for anything.

Stayed 2 nights in Mar 2020

10/10 Excellent

Pascal

2020/3/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great pool. Great room. Great staff. Better than expected.

Stayed 1 night in Mar 2020

10/10 Excellent

Julio

2020/3/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelentísimo

Super cómodo y confortable , pasamos 6! Dias muy contentos y satisfechos ❤️

Stayed 5 nights in Mar 2020

10/10 Excellent

Vinicius

2020/3/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Hotel novo com estacionamento próprio coberto. Quarto e cama confortáveis. Equipe do hotel simpática e atenciosa com destaque ao pessoal da recepção. Próximo a quinta avenida, mas de uma parte menos movimentada da avenida.

Stayed 7 nights in Feb 2020

10/10 Excellent

WILLIAM

2020/3/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again if in the area

Great location in Playa de Carmen and easy access to centro and 5th street. Was there for three nights and would stay again if in the area.

Stayed 3 nights in Feb 2020

4/10 Poor

Irela

2020/2/28

Liked: Cleanliness, amenities

i arrived at 3:01 pm on february 21st. upon arrival they told me to wait. at 3:25 pm they gave me the room 109. i went upstairs and saw that it had only 1 king bed and 2 double beds. i went downstairs to complain because i reserved an apartment with 3 king size beds because we were two couples and our mother in law. at first the guy at the counter told me that NO, what i paid wasnt the price for a 3 king size bed apartment. i showed him my reservation where it said CLEARLY that there were 3 beds and he told me "oh yes we have a problem with expedia and that is wrong" i told him that that was not my problem because i paid for 3 king beds so in the end he told me that they didnt have more space for us and the only thing they could offer was to convert the sofa in a bed. HORRIBLE. then the internet of ROOM 109 for some bizarre reason never worked and we had to take internet from the routers from other rooms. when i went down again to complain now for the internet a lady with yellow ends in the hair asked me "why are you so mad" i was like really do you want to go there? very rude woman during all our stay. the first day nobody went to clean the rooms. and there was no soap. so we had to call many times to the reception i have to clarify that the rest of the staff is nice except from that lady. but the very basic hotels aspects of these place are bad. EXPEDIA do something about this 3 beds no 3 king size beds. never happened before to me

Stayed 5 nights in Feb 2020

10/10 Excellent

Camilo Ernesto

2020/2/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran experiencia Playa del Carmen

Excelente limpieza y ubicación inmejorable

Stayed 2 nights in Feb 2020

4/10 Poor

Josh, Vancouver BC

2020/2/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn’t have hot water for almost 24 hours. We booked a unit with 3 king size beds, however we only got 1 king size bed and 2 double beds! I was told they don’t have any unit with 3 king size beds.

Stayed 6 nights in Jan 2020

4/10 Poor

Alberto

2020/2/16

Liked: Room comfort

Disliked: Staff & service

muy mal servicio bonito lugar

Mal servicioEn general no dan agua no funciona el aire acondicionado en el restaurante de la azotea no estuvieron una hora sin personal nos trajeron la comida en mal estado y tarde en la recepción los encargados y los recepcionistas no le dieron importancia a nuestras quejas

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

2020/2/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, cleanliness, helpful staff, quiet, kitchenette.

Stayed 11 nights in Jan 2020

8/10 Good

Verified traveler

2020/2/8

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The pros: Spacious, tasteful decor, nice appliances and kitchen utensils. The staff were friendly, helpful, and spoke English. Luis and Omar deserve special mention. But if you phone the front desk and they put you on hold, it might be forever. So hang up, and go down and talk to them in person. The hotel is near the beach, stores for groceries and produce, two convenience stores, and some restaurants. Our suite had a safe. The neighborhood is fairly quiet, unlike most places near 5th Avenue. For hot water, turn the taps clockwise. Then wait. Very patiently. The housekeeping service was acceptable, but we had to be proactive in requesting and obtaining toilet paper and some missing towels. The cons: The in-room wifi connection was sometimes good, but often unusable. It frequently disconnected, especially in the evenings. The wifi in public areas seemed better. Also, the gym was fairly well equipped, but it is closed from around 10 pm to 9 am. They open the roof-top lounge at 7:30 am, so why not open the adjacent gym too? Regarding the roof-top lounge, the music was always too loud, so we avoided the lounge altogether. Quiet background music is what they need. Also, the hotel has no laundry machines. The stairways are not all well-lit, and there are no handrails. Beside each stairway are glass panels that have some sharply angled corners. I cut my hand on one, so avoid touching them. Except for the unreliable wifi, most of the issues are minor, and I recommend this hotel.

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

2020/2/4

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Hotel - Terrible Wifi

Positives: Our housekeeper Gabby was incredible & honestly made our stay at The Shore at 46th Hotel bearable. We left her a very nice tip as she is the only person at the property who seemed to be able to fix any of our issues. The room was very clean & modern just like in the photos. The pool is beautiful & has a nice view. The 2 bartenders/servers at the rooftop pool bar were very professional & provided attentive service. Negatives: The front desk was useless. The wifi in our room did not work our entire trip & cellular service/data couldn't reach our interior courtyard room on the 1st floor. We stayed at the hotel for 5 nights & made the front desk aware of our wifi outage multiple times per day. Each day they told us that "maintenance would come to the room." Maintenance only came to the room once that we saw & they wedged a wifi router in between 2 pieces of bamboo outside (exposed to the elements) on our patio. Even this did not fix our issue. I understand that some people go on vacation to "escape & get away from the world" but that is not possible for us as small business owners. We have to be able to check in on our businesses daily while we enjoy vacation. This hotel should not advertise free wifi when it is not obtainable in EVERY room. I would have rather the hotel invested in infrastructure for the wifi & charged us $5 per night to use it & it ACTUALLY WORED. Cocktails at the rooftop pool bar start at $8USD. The food is average & overpriced.

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

2020/2/4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a good experience.

It was a very nice hotel/residence. It is more of an airbnb. It is quiet and relaxing. A couple of minutes away from a beach club. And you can start walking 5ta avenida in 5 minutes. the room was cleaned everyday. The room had 2 bedrooms both with king beds. And 2 living rooms with sofas. A/C worked great. Counted with fridge, stove, dishwasher... really good stay for the price.

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

2020/2/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Parfait, ménage régulier dans la chambre et en plus quelques attention sur le lit comme les roses c’était vraiment gentil

Stayed 10 nights in Jan 2020

2/10 Terrible

Christina

2020/1/26

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund was promised and still not received. No hot water in showers no Wifi and cramped. Not 4.9 stars in any way.

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

2020/1/25

Liked: Cleanliness, staff & service, property conditions & facilities

GReat location and pleasant staff. Terrific free beach club access. Minimum room amenities. No waste basket, no tissues only one pillow each, thin towels, only two towels and one face towel.

Stayed 4 nights in Jan 2020

8/10 Good

Derrick

2020/1/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very close to 5th Avenue and local dining spots. Never used the kitchen but was nice to have if you’re staying a long period of time. Housekeeping was non existent which is very disappointing especially when there is no extra toilet paper in the room. Room was only cleaned once in the three nights I was there. Had to ask the front desk at 2pm to get the room cleaned on my last night. Food was good and priced fair. Bar drinks were good but somewhat priced higher than what I felt I got. Would stay again but would buy alcohol from the liquor store around the corner.

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

2020/1/19

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worse "hotel" experience I've ever had. lets start with the water in the room. we didn't have water pressure in the room, so we couldn't flush, wash hands or take a shower. when we complained, they said they can't help as the hotel is full but we can use the showers at the gym. the sheets were dirty and the towels. wifi was literally like internet used to be in 1994. I wouldn't recommend. do yourself a favor and go elswhere.

Stayed 4 nights in Jan 2020

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