Maya Del Mar

3.0 star property
Comfortable aparthotel, walk to Playa del Carmen Main Beach

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May 2024

Maya Del Mar

Photo gallery for Maya Del Mar

Outdoor pool
View from property
Habuc | In-room safe
In-room safe
Hatsa-Ha | Private kitchen

Overview of Maya Del Mar

6.6
Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

5ta Avenida Norte en la Calle 8, Playa del Carmen, ROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMadrez! Café1 min walk
  • Popular LocationIl Baretto Restaurante Pizzeria1 min walk
  • Popular Location3D Museum of Wonders2 min walk
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Room options

Hatsa-Ha

cleanliness

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • 9.98 Ping (33 square meters)
  • Sleeps 2

Family Room

cleanliness

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
  • 15.74 Ping (52 square meters)
  • Sleeps 6

Habuc

cleanliness

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
  • 10.29 Ping (34 square meters)
  • Sleeps 2

Amaite

cleanliness

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • 4.83 Ping (16 square meters)
  • Sleeps 2

Similar properties

About the neighborhood

Playa del Carmen

Maya Del Mar is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended.

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach - 10 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Starbucks - 1 min walk
  • Fah Restaurant Bar - 1 min walk
  • Mercado 174 - 1 min walk
  • Tropical Playa del Carmen - 1 min walk
  • Thompson Beach House - 1 min walk

About this property

Maya Del Mar

Aparthotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Maya Del Mar provides a rooftop terrace, a garden, and a gym. Free WiFi in public areas and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and tour/ticket assistance
  • A front-desk safe, a water dispenser, and luggage storage
Room features
All guestrooms at Maya Del Mar include comforts such as air conditioning, in addition to amenities like safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 1.93 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jungla Caribe Adults
Jungla Caribe Adults Hotel
Jungla Caribe Adults Hotel Playa del Carmen
Jungla Caribe Adults Playa del Carmen
Jungla Caribe Hotel Playa del Carmen
Jungla Caribe Hotel
Jungla Caribe Playa del Carmen
Jungla Caribe
Hotel Jungla Caribe Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Maya Del Mar have a pool?

Yes, this property has an outdoor pool.

Is Maya Del Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maya Del Mar?

Self parking is free at this property.

What time is check-in at Maya Del Mar?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Maya Del Mar?

Check-out is at 11 AM.

Does Maya Del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Maya Del Mar located?

Located in Downtown Playa del Carmen, this aparthotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Mamitas Beach and Gran Coyote Golf are also within 6 mi (10 km).

Maya Del Mar Reviews

Reviews

6.6
Rating 10 - Excellent. 39 out of 172 reviews" "
Rating 8 - Good. 47 out of 172 reviews" "
Rating 6 - Okay. 37 out of 172 reviews" "
Rating 4 - Poor. 20 out of 172 reviews" "
Rating 2 - Terrible. 29 out of 172 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I booked and paid for a 7 night stay here, when I arrived I found out they were CLOSED!!! They took my money and my booking knowing they were closed and are REFUSING to give me a refund! Do not ever stay here if they open again.
Stayed 7 nights in Nov 2022

2/10 Terrible

Ami

Stayed 4 nights in Sep 2022

6/10 Okay

PAOLA

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The appearance to them is not an issue, their balconies are dirty with old moldy water, leaves everywhere. Their towels must be at least 10 years old..rough and strings falling out oh and no wifi available on the 3rd floor
Stayed 6 nights in Jul 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We chose this hotel to experience staying in a colonial style hotel and explore 5th avenue. The hotel is old but it has a beautiful courtyard and spacious rooms. It is not really a place to do your own cooking as there is little cookware available in the suites, but it it possible if you choose. The rooms do not have wifi, but it is available in the main courtyard. The hotel rooms overlook 5th avenue and the hotel is directly beside a night club that plays music VERY loudly until 3am, however a pair of earplugs work very well. The pool is very clean, cool and refreshing. There are nice tables and chairs in the courtyard beside the pool. Overall, a positive and pleasant cultural experience but they need to get Wifi in the rooms.
Stayed 2 nights in Jul 2022

2/10 Terrible

York

Business traveler
Disliked: Amenities, property conditions & facilities
So noisy, l don't recommend.
Stayed 1 night in Feb 2022

4/10 Poor

Rachel

Liked: Cleanliness
Disliked: Property conditions & facilities
When I checked in they had no room key to give to me. Apparently the previous guest kept the key. I did get a key the next morning. I had No Hot Water during my entire 4 day stay! Also the toilet only occasionally flushes. The room was nice, spacious & clean & had a balcony overlooking 5th. It’s very noisy so def not the place to stay if you can’t sleep through loud noises. The architecture is beautiful and they do have a pool however it’s completely shaded & freezing.
Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruido. Feo aspecto. Céntrico. Barato.
Solo si quieres dormir con ruido de boliches desde la tarde hasta la mañana siguiente, si quieres estar en el centro de verdad y pagar barato. Sino, te recomiendo que por 20 dólares más conseguis en playacar un airbnb.
Stayed 1 night in Jan 2022

4/10 Poor

Charles

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stay away if you want sleep
Where do I begin? The location is next to a club..my ears are still ringing and sleep isn’t even remotely possible until after 1AM. The front desk attendant during my “contactless” check in might have chosen to wear his mask correctly for the safety of all … he didn’t. The doorknob on my room didn’t work, the glass in my room was dirty, etc. I’m an experienced traveler. I’m willing to accept new experiences but this one deserves warning others ….. this is a backpacker hotel where you want to party late into the night! And Wi-Fi? Didn’t work and when I asked about it ….. I was told only in the lobby. That feels different than my booking. FYI. This hotel has several names
Stayed 1 night in Jan 2022

4/10 Poor

LUCIA

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The location is very convenient, next to the 5th avenue however it’s very noisy because there is a bar on the first floor and across the street. The mattress was very uncomfortable. Lastly, the staff at the front desk was not friendly nor helpful. I tried to extend my stay and they said they didn’t have anything available even when I’m Expedia it was shown 3 different options available so I had to change hotels.
Stayed 3 nights in Jan 2022

10/10 Excellent

Tommy Young Ki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a hidden gem in the area as the architecture and plants make it a garden haven. It is perfectly located close to the city center and the beach so there are multiple activities to choose from. The staff was extremely helpful and made the process simple for non-Spanish speaking travelers.
Stayed 3 nights in Dec 2021