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Aparthotel

Casa del Árbol Condo

3.0 star property
Aparthotel with an outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Casa del Árbol Condo

Terrace/patio
Lobby sitting area
Reception
Outdoor pool
Lobby sitting area
Casa del Árbol Condo offers a charming escape in the heart of Playa del Carmen. Travelers can start their day with local breakfast flavors, cool off with a refreshing swim in the outdoor pool, or find a quiet moment to relax in the serene garden grounds.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Kitchen
  • Outdoor Space
  • Air conditioning
  • Free WiFi
The current price is NT$829
NT$1,128 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette | Minibar, in-room safe, desk, free WiFi

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, Multiple Beds, Kitchenette

Minibar, in-room safe, desk, free WiFi

Superior Apartment, Multiple Beds, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Apartment, 2 Bedrooms, Kitchenette

Minibar, in-room safe, desk, free WiFi

Junior Apartment, 2 Bedrooms, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for Exclusive Penthouse, 1 King Bed

Exclusive Penthouse, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Exclusive Penthouse, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 Bedroom, Executive Level

View from room

Deluxe Penthouse, 1 Bedroom, Executive Level

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712

What's nearby

  • Quinta Avenida - 3 min drive - 2.5 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 2.8 km
  • Mamitas Beach - 5 min drive - 3.5 km
  • Xcaret Eco Theme Park - 9 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪El Gran Taco - ‬11 min walk
  • ‪Rolandi's - ‬3 min drive
  • ‪El Hongo - ‬2 min walk
  • ‪Da Portare Pizza Bar - ‬9 min walk
  • ‪Vips - ‬20 min walk

About this property

Casa del Árbol Condo

Aparthotel with an outdoor pool, near Quinta Avenida
This aparthotel features an outdoor pool, concierge services, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, plus free WiFi, free wired Internet, and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay.
Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer

Dining

  • Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: USD 8 for adults and USD 6 for children
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 units
  • 5 floors
  • Bicycle rentals
  • Built in 2018
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 4 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 6 for children
  • Airport shuttle fee: USD 110.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casa Árbol Condo Playa del Carmen
Casa Árbol Condo
Casa Del Arbol Del Carmen
Casa del Árbol Condo Aparthotel
Casa del Árbol Condo Playa del Carmen
Casa del Árbol Condo Aparthotel Playa del Carmen

Frequently asked questions

Does Casa del Árbol Condo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa del Árbol Condo?

As of 2025/10/3, prices found for a 1-night stay for 2 adults at Casa del Árbol Condo on 2025/10/25 start from NT$829, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa del Árbol Condo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa del Árbol Condo?

There is free parking nearby.

What time is check-in at Casa del Árbol Condo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa del Árbol Condo?

Check-out is at noon.

Does Casa del Árbol Condo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110.00 per vehicle applies.

Where is Casa del Árbol Condo located?

Located in Ejidal, this aparthotel is within 2 mi (3 km) of Quinta Avenida, Playa del Carmen Maritime Terminal, and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 6 mi (10 km).

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Casa del Árbol Condo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 164 out of 345 reviews
Rating 8 - Good. 92 out of 345 reviews
Rating 6 - Okay. 33 out of 345 reviews
Rating 4 - Poor. 20 out of 345 reviews
Rating 2 - Terrible. 36 out of 345 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

aldo

Disliked: Cleanliness, communication
Walls dirty, sheets with stains... needs maintenance.
Stayed 4 nights in Jul 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Safety, large apartments, friendly staff, groceries not too far away
Stayed 28 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Very clean 👍
Stayed 2 nights in Mar 2025

2/10 Terrible

Piotr Krzysztof

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and outdated place. We could not stay there for the time of our vacations. Communication with the staff only in Spanish nobody speaks English. Stay away from this place!!!! I
Stayed 7 nights in Jun 2025

10/10 Excellent

SALVADOR UBALDO

Liked: Cleanliness, amenities, property conditions & facilities, communication
super happy, I just love the place.
Stayed 8 nights in Dec 2023

4/10 Poor

Julie

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Ouff, que dire de bien, à part que les employés à l'entrée de l'hotel sont gentilles, accueillante, toujours prêtes à nous aider, ce sont de très bonnes employées. Pour l'hôtel c'est tellement sale

2/10 Terrible

PEDRO

Disliked: Cleanliness, amenities, property conditions & facilities
Ocupa serio mantenimiento las puertas están en condiciones horripilantes la regadera avienta agua por todos lados las toallas están viejas la puerta del baño no cierra los aires ocupan mantenimiento la piscina no servía en definitiva no concuerda con la fotos las habitaciones.
Stayed 1 night in Jul 2025

8/10 Good

karina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es la segunda vez que nos hospedamos aquí en casa del árbol sin duda regresaremos
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger geovanni

Liked: Cleanliness, property conditions & facilities, communication
Todo excelente
Stayed 1 night in Mar 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, property conditions & facilities, communication
Esta tranquilo solo que no hay mucho donde comprar cerca pero es seguro....
Stayed 1 night in Nov 2024

10/10 Excellent

nancy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything great for the price
Stayed 1 night in Aug 2024

6/10 Okay

Ruben

Liked: Communication
Disliked: Property conditions & facilities
La propiedad está. Muy descuidada…. Una habitación no tenía ni clima ni ventilador !!
Stayed 1 night in May 2025

8/10 Good

aida

Liked: Cleanliness, property conditions & facilities, communication
TODO BIEN
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort, communication
No hot water in the showers.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrianna

Liked: Cleanliness, property conditions & facilities, communication
I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.
Stayed 12 nights in Feb 2024

8/10 Good

Alexis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Atenta a la comunicación, amable, solo estuvimos una noche y no completa, pero todo bien
Stayed 1 night in May 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, communication
Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.
Stayed 9 nights in Feb 2024

6/10 Okay

Samantha

Disliked: Amenities
The overall stay was good and the price was very reasonable for what was offered. However, we were given a different room than the one we originally booked, which was disappointing. While the alternative room was still open clean and comfortable, it didn’t have the specific features or layout we were expecting, like a loft bed we had anticipated for our 9 year old son. It would’ve been helpful to have been notified in advance or offered a choice. That said, the service was decent and the location worked well for our needs as we spent a majority of our time out exploring.
Stayed 4 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything has been said on previous reviews.
Stayed 7 nights in Jul 2024

8/10 Good

Maik

Liked: Cleanliness, room comfort, communication

Gute Apartmentwohnung

Check-In unkompliziert und einfach. Das Apartment liegt in einer größeren Anlage und ist eigentlich eine vollwertige Wohnung. Leider hatten sie einen Rattenbefall, deswegen war das Sofa noch nicht wieder hergerichtet. Ansonsten ist alles vorhanden, um seinen Aufenthalt zu genießen. Das WLAN funktionierte nicht, man konnte aber die Zugänge der anderen Apartments leicht nutzen.
Stayed 2 nights in Jan 2025

4/10 Poor

Chiara

Disliked: Cleanliness
Wurde nicht geputzt
Stayed 10 nights in Dec 2024

2/10 Terrible

Monica

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Muy muy sucio
Stayed 1 night in Jul 2024

10/10 Excellent

Hannia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente atención. Limpieza. Transporte cerca. Pará llegar caminando un poco solitario. Pero voy muy contenta. Cuando vuelva a playa del carmen. Me quedo de nuevo ahí. Excelente servicio
Stayed 5 nights in Dec 2023

2/10 Terrible

Marcos Andrés

Liked: Cleanliness
Disliked: Room comfort, communication

No pudimos dormir por el calor y solo dijeron OK

El lugar es más pequeño de cómo luce en la noche, prendimos el aire acondicionado a las 8 pm que llegamos y enfriaba poco, a las 10:30 menos y 11:30 nada, era imposible dormir, estaba muy caliente el cuarto, ya no había nadie para apoyarnos a esa hora, nos fuimos a dormir a otro lugar, le avisé por WhatsApp a recepción y su respuesta fue: OK, solo OK, ningún interés por ayudar o disculparse por el inconveniente, NADA. Pésima experiencia
Stayed 1 night in May 2025

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Amenities, communication
Vraiment pas cher mais contrairement ce qui est dans l'annonce, se trouve loin de la plage. Environ 40min a pied. Les photos sont trompeuses et l'endroit est moins beau que dans les photos. Vos payez pour un endroit ou aller dormir et et c'est tout. La piscine est médiocre.
Stayed 8 nights in Aug 2024