Find Family Hotels in Plainfield, IL

"Housekeeping lady on her call out in the hallway super loud on speaker phone at 7:00 am .very disturbing woke up several rooms we all came out to tell her to please keep it down. Then at 10:00 hotel fire alarm went off for about 15 non stop .. all very disturbing for a hotel stay to try rest ."

"Very clean, good beds, friendly staff. No microwave at the room was a bummer. Other then that it was excellent stay. "

"I love staying at this hotel for the ambience and the quietness of the surrounding area. The lake/pond and walking trails make the lodge feel miles & miles away from the highway. "

"Breakfast was a joke. The pool was filthy and wasn’t cleaned from day to day. "

"Room had mold all over the tub, the bathroom was all dusty. A sofa chair was horribly stained everywhere, the carpet had pieces missing and to top it off when we woke up kids could not use the pool a whole day. I reached out before our stay to make sure pool was available because that’s all my boys wanted to do was swim. I will not be staying here again, they moved us to another room and it wasn’t any better. "

"Ernesto was fantastic simply because of his professionalism and attention to detail. "

"The handle to get in the pool is loose and needs to get fixed and smoking should not be allowed in the room "

"Air conditioning was on and ready because it was kind of hot outside, thank you for that. Love that steam room second time getting that room. Whirlpool was excellent and a nice size."

"Staff was very helpful and hardworking. Facility and infrastructure was old and need improvement."