Xin chao Sandagdorj,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Novotel Phu Quoc Resort Management

Xin chao Zackery,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management

Xin chao Dmitry,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management

Xin chao ChoiWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

Xin chao ThanhWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

Xin chao Mary We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort

Xin chao Akito,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management

Xin chao Xavier,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management

Xin chào !Thank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management

Xin chào Chris Thank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management

Xin chao Guillermo,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

Xin chao Matthew,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

Xin chao Thanh Phu,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

Xin chao Tuong Phu,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

Xin chao Teck Lee,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort

Xin Chao Richard,At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback about our beach, staff and Air condition are very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chao Simon,I will share your review with our team. We have been working tirelessly to improve the quality of our services. I believe this feedback will be a great encouragement to all of our employees.Thank you again for sharing your experience with us, and we sincerely hope that your next visit will be as enjoyable as the previous one.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chao Thanh,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin chao Alison!Thank you for your valuable comments and suggestions regarding your stay at the Novotel Phu Quoc Resort. We will strive to improve our service based on the opinions and impressions we receive.All the staff are looking forward to your stay.Thank you for your continued support.Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin chào SusanThank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management

Xin Chao Alison,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chao Midori,Thank you and we look forward to your words of praise, we are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chao Danny,Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin chào Thi LeThank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management

Xin chao Christine,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin chao Juraj,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chao Duong,At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin chao Natsumi,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin chao Mr. Boone,We are very sorry to hear that your experience was not good during your stay. We have shared your feedback with our concerned areas to ensure that this problems do not occur in future. Please do accept our sincere apologies for the inconvenience you encountered during your stay.Thank you for the sharing your feedback and we are looking forward to see you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chao Ms.Doan,We are very sorry to hear that your experience was not good during your stay. We have shared your feedback with our concerned areas to ensure that this problems do not occur in future. Please do accept our sincere apologies for the inconvenience you encountered during your stay.Thank you for the sharing your feedback and we are looking forward to see you again.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

We are very grateful for your comments and we are always very pleased to receive positive feedback.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chào Thai Duong, Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcome you back soon. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin chao Lam,Thank you for your feedback and appreciation, I will share it to the team.Looking forward to welcome you back soon.Sincerely,Tram Nguyen (Ms.)Guest Experience ManagerNovotel Phu Quoc Resort

Xin Chào Mr./Mrs. Tran, We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team. Looking forward to welcoming you again Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin Chào Mr./Mrs. Carlos, Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcome you back soon. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Dear valued customer, Thank you for your top score Hope to welcome you back soon Best regards Lisa Dao (Ms.) Guest Experience Manager

Xin Chào Julie! We are very sorry to hear that your experience about the villa was not good during your stay. We have shared your feedback with our concerned areas to ensure that the problem does not occur in the future. Please do accept our sincere apologies for the inconvenience you encountered during your stay. Thank you for sharing your feedback and we are looking forward to see you again. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin Chào Chen hao! At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry to hear that your experience in room was not good during your stay. We have shared your feedback with our concerned areas to ensure that this problems do not occur in future. Please do accept our sincere apologies for the inconvenience you encountered during your stay. Thank you for the sharing your feedback and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin Chào! Thank you for taking the time to share your feedback. We are very sorry to hear that your experience was not good during your stay. Please contact us next time about the mosquitoes, our pest control team handle that. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin Chào Thao! Xin chân thành cảm ơn đánh giá của quý khách về kỳ nghỉ vừa qua tại Khu Nghĩ Dưỡng Novotel Phú Quốc Mong được chào đón quý khách trở lại trong thời gian sắp tới. Trân trọng, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin Chào PHUONG NHAN! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is really a pleasure to receive positive feedback in the beginning of the new year. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin Chào Jeppe! Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Xin Chào! Thank you for trusting and choosing Novotel Phu Quoc Resort with your recent stay. We are glad to see you after the past weeks of lockdown. Your safety and comfort is our topmost priority and sharing with us what you like about your stay and what we can do better are very much appreciated. Once again we value your feedback and we look forward to welcome you again soon. Yours sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort

Thank you

Xin Chào Jody, We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao Duty Manager

Thank you