Outdoor pool, free cabanas
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Reviews of Vista Retreat Vacation Home

4.5 out of 5
Vista Retreat Vacation Home
5336 w molly lane, Phoenix, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 113 reviews" "
Rating 8 - Good. 23 out of 113 reviews" "
Rating 6 - Okay. 12 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 4 out of 113 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent E Harris

Liked: Cleanliness, property conditions & facilities
All of the above a good time would recommend
Stayed 4 nights in Oct 2023

6/10 Okay

Amelia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was cool the couch was ripped quite a bit and it’s actually three twin beds and a king no queen
Stayed 2 nights in Oct 2023

2/10 Terrible

Jennifer

Stayed 3 nights in Apr 2023

10/10 Excellent

hugo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and organize 🎉
Stayed 2 nights in Feb 2023
Response from Management on 2023/3/18
Thank you for your honest feedback! We are so happy that you enjoyed the stay! Welcome back!

10/10 Excellent

Maysam

Business traveler
Liked: Cleanliness, room comfort
Great Stay
very comfortable home
Stayed 1 night in May 2022
Response from Management on 2022/5/6
Thank you for your honest feedback! We are working hard to make your stay as comfortable as possible. So you can visit us again in the future. Thanks again!

6/10 Okay

George, mexico city

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Its just a suburban house in a community… we couldnt really even find the pool and we’re instructed to tell other residents thst we were personal guests.
Stayed 2 nights in Apr 2022
Response from Managment on 2022/5/6
We would treat any guests as if they were our personal guests. We will make this your home away from your own. Feel free to ask any question before and during your stay.

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Yuck- just yuck! This property is a real bait & switch. It is crammed into the corner with other houses incredibly close. And it's essentially a place to get away from the sun, not enjoy the sun. It is dark and closed off from the outside. The pool is not heated. There really is no BBQ to speak of. The furnishings are very dated and in poor quality. Basically the whole place is depressing. Has not been updated in 20 years.
Stayed 2 nights in Feb 2022
Response from Management on 2022/3/20
We are sorry that we did not meet your expectations, although every guest's taste is different. We will continue to work hard to make our future valuable guests feel at home when they are away from theirs. We also welcome your feedback to help us improve our amenities and services. Thanks

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, room comfort
Awesome stay!!
Our stay was amazing, the property was beautiful, and clean. Great communication welcoming us to the property.
Stayed 3 nights in Feb 2022
Response from Management on 2022/3/1
Thank you for the kind feedback! We will continue to work hard to make our place as your home when you are away from yours.

6/10 Okay

Scott

Traveled with family
The property was tired and not exactly clean. Bed linens were clean but old and stained. Carpets were frayed, torn and old. We recieved a code for the front door which only worked the first day. Had to fugure out where the pool was on our own.
Stayed 5 nights in Dec 2021
Response from Management on 2021/12/31
We are sorry that we did not meet your expectations. We will address your concern immediately so our future valuable guests can happily enjoy their stays with us. Please notify us immediately with any concern you may have so we can address them promptly. Thanks

8/10 Good

Starena

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at this property over the weekend and let me tell you it was everything we could imagine. It's stocked with everything you need. Very clean and the host response back immediately after contacting him. I had absolutely no problems during my whole stay. One of the best properties I'd stayed. Most importantly the property is very clean I have a phobia for filth and this property did not trigger any of my phobias... You will not be disappointed.
Stayed 2 nights in Aug 2021

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not Vacation Worthy
This unit is in a quiet residential area. The unit is very clean. This place is good for families that want space. If you are looking for an elegant getaway, this is not the place for you. The furnishings and kitchen utensils are very cheap. The coffee table was literally falling apart as was one of the dressers. The lighting was very dim. The towels were adequate, but I would not have them in my home, much less provide them to guests. The bathrooms and kitchens have tile floors with no rugs. The website advertises rain shower heads, but ours barely dripped in the master. There was one television in the livingroom. They did have internet and television service. The place has potential, but it is not a resort - just a place to lay your head.
Stayed 5 nights in Feb 2020
Response from Management on 2020/2/18
Thank you for staying with us! Every person has different preference/taste, and we are sorry that we did not meet your expectation. We will definitely upgrade the cookware to catch up the recent trend. We take your feedback in heart and will definitely make the next guest a more comfortable experience. Thanks again!

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
Awful experience all the way around . I would never recommend this property to anyone .
Stayed 3 nights in Nov 2019
Response from Management on 2020/2/8
We are sorry we did not meet your expectation. Please provide detailed feedbacks so we could make the necessary improvements to make your stay more comfortable. Thanks!

10/10 Excellent

VW, Detroit suburbs

Traveled with group
Liked: Cleanliness, amenities
Wonderful floor plan, met all our needs (2 couples). Not a complaint, just information, that little patio was always shaded, there was no place outdoors to sit in the sun and enjoy the lovely view.
Stayed 5 nights in Jan 2020
Response from Management on 2020/2/8
Thanks for your honest feedback! We are thrilled to learn that you had a wonderful experience. Thank you for sharing! Most importantly, visit us again next time when you are in town. Find us as your home away from home! Thanks

4/10 Poor

sean, Canada

Traveled with family
Disliked: Cleanliness, amenities
This was a very odd property, absolutely no view, next house was approximately 3 feet away so the only view was a cement wall. Thankful for the washer and dryer as there were only about 8 towels for the 4 of us and 2 face clothes. Found it very odd that food was left in the cupboards, some expired at that obviously didn’t use any of it. Pots and pans were next to useless, two coffee makers in the kitchen, one was extremely dirty on the inside, didn’t use it. And of course there was garbage and recycling day, we took out the recycling from the last people who were there, so I’m not sure who will be removing our garbage, we left it in the outside trash can. Magazines in the house were dated back as far 2015. Not sure where the owner lives but their house is definitely in need of some tlc and a real good cleaning.
Stayed 7 nights in Jan 2020
Response from Management on 2020/1/26
Thank you for staying with us! Every person has different preference/taste, and we are sorry that we did not meet your expectation. There are extra towels and face clothes in the hallway closet. We would inform you that if you asked during your stay. Previous guests might have left some box food and we will go through them to clean up the space. We will definitely upgrade the cookware and coffee makers to catch up the recent trend. Magazines in the study room were mostly for decoration purposes. We do provide recent Phoenix Magazine for your local references. We take your feedback in heart and will definitely make the next guest a more comfortable experience. Thanks again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Management on 2020/1/26
Thank you for staying with us! Stay home with us next time you are away from home...

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The property was clean and well maintained. It was conveniently located outside of city limits safe and comfortable.
Stayed 5 nights in Dec 2019
Response from Management on 2020/1/6
Thank you for staying with us! Stay home with us next time you are away from home...

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Management on 2020/1/6
Thank you for staying with us! Stay home with us next time you are away from home...

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities
This was a nice and spacious property for our family of 5. Garage parking with garage door remote made it very convenient.
Stayed 1 night in Dec 2019
Response from Mgm on 2019/12/29
Thank you for staying with us! Please visit us next time you are in town!

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very friendly and courteous service.
Stayed 7 nights in Oct 2019
Response from Management on 2019/11/12
Thank you for staying with us! Stay home with us next time you are away from your home...

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location
Great place, great location. Perfect for a family with kids who are looking for a place while vacationing up in NW Phoenix. Spare bedroom beds are small twin beds , so keep that in mind.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very convenient, clean and spacious. Nice pool! We would definitely come back.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were here for a sports event and a family vacation. The home is great, the pool is great and it’s five minutes from the waterpark.
Stayed 3 nights in Jun 2019

10/10 Excellent

Diane P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
Our second stay was just as amazing as our first stay a few weeks ago. We travel frequently, and hands-down this property is the most comfortable and cleanest we ever had the pleasure to accommodate. Highly recommended. Host is extremely flexible and very very responsive. We will be repeating our visit in the future.
Stayed 2 nights in Jun 2019
Response from Mgmt on 2019/6/10
We value these great experiences! Thank you for taking your valuable time to share!

10/10 Excellent

Diane P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
The accommodations were absolute perfect. Very comfortable home, extremely quiet, and the host was very engaging. We enjoyed it so much we book for our return trip in a few weeks.
Stayed 2 nights in May 2019
Response from Management on 2019/6/1
We appreciate that you shared your wonderful experience! Welcome to visit us again!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful home! Nice community. Very comfortable get- away without the closeness of a hotel room.
Stayed 2 nights in May 2019

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice house very clean good neighborhood
Place was nice and clean. Pool was out of service so we checked out early because my kids wanted to swim
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
In the posting it said there was a pool on the premises but it was down the street and closed for maintenance. We had to call to find to this out. It was a house not a hotel and there were no games available. You could. Buy movies but there were no instructions on how to pay for these. Smoke detector in one bedroom was disabled.
Stayed 1 night in Apr 2019
Response from Mgm on 2019/5/3
This was your Real Time Feedback: Beautiful property with stunning view over open space to the east. Spacious and clean. We are coming back soon and hope to have the pool up and running! Unfortunately, the pool re-surfacing took longer than expected. Please call management if you need to buy movies. Thanks for your feedback so we could improve your experience!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2019

8/10 Good

Ryan, Eau Claire, WI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and neighborhood were very nice. Liked the view out the back towards the greenspace. Only issues separating this rental from a 5-star were: * Not a very well stocked kitchen. Limited cooking utensils, garbage bags, towels, etc. * Pool was not heated, making it unusable in the winter months, much to the disappointment of our kids. Should be advertised this way.
Stayed 7 nights in Feb 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Was so much nicer than expected. Thank you
Stayed 2 nights in Feb 2019

6/10 Okay

Jonathan, Troy, mi

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Towers are too old and smelly. Second bath room has a drain problem.
Stayed 4 nights in Feb 2019

6/10 Okay

Anthony

This place was advertised as 50% off so I thought I was getting a great deal. For what we paid, I did not think it was worth it. This is part of a town-home development and there is no yard or outdoor area to just relax and enjoy the sun. There is a nearby playground, which was great, but nothing right out the door. There are not a lot of windows to let in light...maybe that is just how things are built in the Phoenix area, but it was just very dark in the mornings on the first floor (the bedrooms upstairs let in more light). The location is good...a very quiet neighborhood with nearby amenities including the Deem Hills Recreation area which was a great place to do some hiking. For what we paid, I was expecting more.
Stayed 5 nights in Jan 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!!!
Amazing place!!! Can’t wait to be back in Phoenix to stay here again.
Stayed 3 nights in Dec 2018
Response from Lee on 2019/1/17
Thank you! Welcome to visit us next time you are in town!

10/10 Excellent

Cedrick, So California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was very nice modern clean and a very quiet location.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Patti, Artesia, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet neighborhood in Stetson Valley area
Stayed 3 nights in Sep 2018

10/10 Excellent

Robert, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious suburb home with garage
Nice to have three bedrooms, own kitchen, large living room
Stayed 2 nights in Aug 2018

8/10 Good

Gus, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 separate bedrooms worked out perfectly for family of 5
Stayed 5 nights in Jul 2018

10/10 Excellent

Scot, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean condo. We were traveling cross country and this was a great place to stay, do laundry, cook a meal, clean up and recharge. Great experience at a reasonable price.
Stayed 1 night in Jul 2018

10/10 Excellent

Anna T.

Beautiful property
This home was comfortable, clean and relaxing!
Stayed 2 nights in May 2018

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay.and the owner is very kind.quiet neighborhood.
Stayed 4 nights in Apr 2018

8/10 Good

Kristin, Edmonton, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious home is Northern Phoenix
Our family of 4 enjoyed our stay here. One item that should be mention is we booked a 3 bedroom house with 1 king bed and 2 queen beds. Instead we received the home with 1 king bed, a room with 2 twin beds, and a room with a twin bed that had a trundle bed. We made it work but it likely wouldn’t be the case for everyone. This place was clean, quiet, and spacious. There was a little playground very close by, and the swimming pool was nice but not heated. It was close to a few restaurants and shops, and had convenient access to major roads. A BBQ or Grill for the patio would be a nice touch.
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed.
Large townhome on the outer edge of the Phoenix area. The pictures are a little deceptive but the property worked great for our family. Clean and comfortable. Not many amenities and the community pool is a little bit of a walk. I would stay here again.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Quiet location
We enjoyed our stay here. Many good qualities including: Spacious Adjacent to good hiking trails Quiet neighborhood Swimming pool nice but not heated Two garages Nice TV, cable, Netflix Convenient to highway and stores Spice rack Early check in Nearby gas station and grocery and movies Very Clean It was missing some basic items including baking pans, casserole dishes, a mixer, etc. There was a small patio but no grill. When brought to the attention of the owner, he assured us he would obtain these items before the next rental, but you might want to double check. We traveled all over including a trip to Grand Canyon but it is a good 40 minute drive from the Phoenix airport and almost 4 hours to the south rim, so know your travel targets in advance. Good to lace to sit back and relax.
Stayed 7 nights in Feb 2018

8/10 Good

Susan, Glendale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodations.
We enjoyed the condo, beautiful and clean. The mattresses could have been better. They were not very firm. Overall it was good.
Stayed 1 night in Feb 2018