Hi Larry,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

Hi Steve,We're delighted to hear that you found your stay satisfactory. While our accommodations may not boast extravagance, we strive to provide a comfortable and functional experience for all our guests. It's rewarding to know that you found value in our offerings, reflecting our commitment to providing quality service at a reasonable price point. Should your travels bring you back this way, we'd be honored to welcome you for another enjoyable stay.

Thank you so much for your great review. We try very hard to make your stay with us the best.

Hi Juan,We're grateful for your fantastic review! Knowing you had a great time exploring the local area warms our hospitality-loving hearts. Safe travels!

Hi LaKeisha,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. We strive to create memorable experiences for all our guests, and it's fantastic to know that we hit the mark with you. We look forward to welcoming you back soon!

Hi Ryan,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

Hi Darlene,Thank you for taking the time to share your recent experience with us. We are delighted to hear that despite the unfortunate circumstances with your airline, you found your stay to be accommodating and enjoyable. We understand that unexpected situations can be stressful, and we're glad that we could provide you with early check-in and late check-out to ease your situation. It was our pleasure to offer you complimentary cold water to drink during your stay, and we're pleased to hear that our staff was attentive and accommodating throughout your visit. We appreciate your business and hope to have the pleasure of serving you again soon.

Hi,We do understand the inconvenience, but it was the 3rd party that overbooked the hotel which can occur. We had nothing to do with it and 3rd party was asked to relocate you to a different hotel so you could have a room. We thank you for your words.

We thank you for your review and know that we will and are working on the doors as I write this. We are sorry and will see you on the next trip

Hi Ralph,Thank you for choosing our hotel for your accommodation. We hope to have you here with us again and enjoy our continuous drive for improvements to our services and amenities. Have a safe travel to your next destination!

Hi Rosario,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Darren,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Jamie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Jamie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Tanisha,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff. Providing excellent customer service is a top priority for us, and we appreciate your recognition of our team's efforts. We value your feedback and look forward to the opportunity to welcome you back for another positive stay.

Hi Laura,Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and received excellent service during your stay with us. Providing exceptional service is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your choice to stay with us, and we look forward to the pleasure of welcoming you back for another exceptional experience in the future.

Hi Nikki,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Darrell,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

Hi Georgina,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

Hi Luz,Thank you for taking the time to share your feedback. We're delighted to hear that you found our hotel to be very clean. Maintaining a clean and comfortable environment is a top priority for us, and we appreciate your recognition of our efforts. Thank you for choosing to stay with us, and we look forward to welcoming you back for another clean and comfortable experience.

Please advise as to why you had a restless stayThank you

Hi Esmeralda,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

Hi Helen,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

Hi Tarah,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi Belinda,Thank you for your feedback and rating. We are pleased to know how our staff accommodated you well. We are also saddened about what happened with the tub, rest assured we will review this with our cleaning team and ensure the rood is ready for our guests before check-in. We hope to have another chance to host you and impress you with the standards that we are known for.

Hi Nick,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

Thank you so much for your kind review and for understanding our hot water issue. We thank you again and I will make sure Antonio is recognized. We appreciate your business and will see you next stay

Hi Anna,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Thank you very much for your great review. We are working very hard to make sure our guest experience is the best. We hope to see you again soonSafe travels always

Hi Daniel,Would please provide us the reasons you were not pleased with your stay with us. We apologize and any information you could offer wouyld help us make your next stay the best experienceThank you

Hi Donald,We appreciate your positive feedback about our staff and breakfast offerings during your recent stay with us. Our team takes pride in delivering excellent customer service, and we're delighted to hear that you found them to be very nice. Moreover, we're glad you enjoyed our breakfast, as we strive to provide a satisfying dining experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future for another pleasant stay.

Hi Mayra,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Xander,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Gilbert,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Dear Kenneth, Thank you for the feedback! We strive to provide a professional and welcoming experience for our guests. If you have any specific comments or suggestions to help us maintain this level of professionalism, please feel free to share. We look forward to hosting you again in the future. Thank you for choosing Holiday Inn Express & Suites Phoenix - Mesa West, an IHG Hotel.

Hi Zachary,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Clint! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all our staff as we strive to provide an exceptional and memorable experience for every guest.

Hi Maria! It's great to hear from you and we're so glad that you enjoyed a five-star experience with us! It means a lot to hear from guests who are satisfied with all our services and amenities. Thank you for your rating of the five-star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next!

Hi Michael,Thank you however ours rooms are painted a light shade of gray with white ceilings and blue accept wall. There is no yellow anywhere in our hotel. We have been having issues with our cable reception an all of Arizona and are working hard to get it straighten out. Thank you agaqin for your great review and helping us improve. See you again

Hi Raymond! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five-star experience.

Hi, and thank you for helping our hotel improve. My only question is if the room was as you stated, then why did you check out and then check back in again to the same room. We did not receive any complaints from you or anyone in the room, so we wouldn't know if there was something you did not like and we would have moved you immediately. For future stays at any hotel please always contact front desk if there is something worng or you do not like

Hi Margarita! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

Hi Mandi! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!

Hello Srini! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Hi Gregory! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

Hi Kisuk! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Hello John! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

Thank you so much for your great review and thoughts. We strive to make everyone feel welcome and comfortable during their stay. See you again soon

Thank you for the great review. We look forward to your next visit.

Thank you so much for the great review. We appreciate it and hope to see you again soon