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Staff was welcoming and friendly. Hotel is clean and well maintained.

My stay here was amazing. I arrived from Michigan very early in the morning. My reservation was messed up it was ice storm in route to the area. Me and my family was so upset. The front desk ladies really understood and was helpful. Because we made the reservation through 3rd party. But they did not turn us away they made it work. The was a great experience and the customer service was awesome. I wish more companies would hire people people like this and not people that dont understand life...

A really nice and clean place

Excellent customer service front desk, and the young man taking care of the breakfast area. Recently renovated. Rooms are clean. Bed was very comfortable. The shower worked super! 10 out of a 10 foot this place!

It was a nice place to stay for the weekend. Very comfortable and close to a few area attractions. For the price it was very worth it. The staff was courteous the hotel was clean the breakfast was actually pretty good. If I ever go to Sweetwater Tennessee I will stay there again.

Very clean and well-maintained. Easy access to interstate and restsurants. Staff was friendly. Would definitely stay there again and recommend it. 5 stars.

clean, large suite with coffee shop and restaurants close by

We were attending a friends oarty and had no idea of the area. The gentleman at the desk, made us hand written directions to the venue. As we left hotel to go, he was waiting for us to share the directions. Very nice.

This place was perfect stay. I was very concerned about the price being so affordable when everything around was at least $40 more. Much to my surprise, it was nice, clean, and staff were very accommodating. . They bent over backward to help us. My wife accidentally left her phone charger in the room. We called from our next destination in Cherokee, NC and asked about it in the evening. They said they'd call the next morning when housekeeping was in and let us know. True to their...

I loved the girl at the desk that check me in! She was so sweet, kind and very helpful. Loved having access to coffee 24 hrs a day and the cookies were a good hold over until breakfast the next morning at the hotel Breakfast was also very good. The room was very clean and nice. Check out was a breeze. Great stay, great place.

The staff was very kind and the room was very clean. I liked that the rooms had laminate hardwood flooring and not carpet.

Quiet, clean, and convenient.

I thought it was a really nice, and clean room. Friendly staff, great breakfast

Nice hotel. Very clean and quiet. The owner checked me in and he was very polite. Thanks for the service!

Very nice customer service personnel Room super clean and fresh with the air conditioner at a comfortable temperature to come I and to be able to relax and rest after a day of driving for 12 hours

Firstly, the pictures are exactly what you get. There are great views of the mountains from outside and especially at sunset it's beautiful! The hotel is well kept, clean, and staff friendly. The same goes for the room - comfortable and clean. Free continental breakfast in the morning was good as well. That room was kept clean too. The pool, although no one out of our group got in, looked well maintained. No complaints about this hotel! I would recommend to a friend.

Hotel and room was very clean. Staff was very helpful and polite.

Clean quiet fast checkin nice staff

Great place to stay

The Holiday Inn Express was excellent! The one complaint we had, usually had to walk through cigarette smoke to get inside! Several staff smoked right outside the entrance door! Posted signs say it’s a smoke free property