My room was dirty, spent the 1st hour of my stay cleaning the kitchen and bathroom, elevator was broken when I checked in, desk oerson never said anything put me on an upper floor, watched me take the luggage trolly out to get my stuff and didn't say a damn thing when I returned to the lobby to use the elevator to my room that's when I discovered it was not working, went to the deask to inquire why she hadn't told .e about ghe situation she said it's been broken all day I thoght you knew, I said how would I know you just checked me in without even a word about the inconvenience! Dumb isn't the word