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The Bellevue Hotel - The Unbound Collection by Hyatt

4.5 star property
Shopping on-site at this Philadelphia landmark, with XIX Restaurant serving excellent meals and staff ready to assist with business or pampering needs.

Choose dates to view prices

The Bellevue Hotel, near the Academy of Music, offers convenience with on-site shopping and a coffee shop. Guests start their day at XIX Restaurant, visit the hair salon, or use dry cleaning services. Helpful staff and free in-room WiFi enhance this city retreat experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is NT$7,023
NT$9,336 total
includes taxes & fees
Feb 5 - Feb 6

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

City Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Accessible)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Corner)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Accessible (Corner)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, City View, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Suite, 1 Bedroom, City View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Dining table
  • City view
  • 940 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 627 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Arts Suite)

Suite (Arts Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Arts Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • City view
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

Deluxe Room, 1 King Bed, Accessible Bathtub | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Accessible Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Center City neighborhood, The Bellevue Hotel - The Unbound Collection by Hyatt is connected to a shopping center. The area's natural beauty can be seen at Rittenhouse Square and Love Park, while Miller Theater and Kimmel Center for the Performing Arts are cultural highlights. Academy of Music and City Hall are two other places to visit that come recommended. Visit our Philadelphia travel guide
Map
200 South Broad Street, Philadelphia, PA, 19102

What's nearby

  • Kimmel Center for the Performing Arts
    Kimmel Center for the Performing Arts
    3 min walk - 0.3 km
  • City Hall featuring street scenes, heritage architecture and a city
    City Hall
    6 min walk - 0.6 km
  • Spring in rittenhouse square in philadelphia pennsylvania
    Rittenhouse Square
    6 min walk - 0.6 km
  • Reading Terminal Market featuring interior views, signage and markets
    Reading Terminal Market
    9 min walk - 0.8 km
  • Pennsylvania Convention Center, Philadelphia, USA
    Pennsylvania Convention Center
    11 min walk - 0.9 km

Getting around

  • Walnut Locust Station
    2 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station)
    4 min drive
  • Philadelphia Intl. Airport (PHL)
    25 min drive

Restaurants

  • Misconduct Tavern
    3 min walk
  • The Cheesecake Factory
    1 min walk
  • Good Dog Bar & Restaurant
    2 min walk
  • IHOP
    2 min walk
  • Standing O Bar/Bistro
    2 min walk

About this property

The Bellevue Hotel - The Unbound Collection by Hyatt

Luxury hotel remodeled in 2024 and located near Academy of Music
Located close to Miller Theater and Kimmel Center for the Performing Arts, The Bellevue Hotel - The Unbound Collection by Hyatt provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Pergola, offers breakfast, brunch, lunch, and dinner. Enjoy the health club, as well as activities like basketball and racquetball/squash. Free in-room WiFi is available to all guests, along with a bar and a conference center.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • 3 indoor pickleball courts, 8 meeting rooms, and an elevator
  • Multilingual staff, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 184 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night; includes in/out privileges)
  • Valet parking on site (USD 76 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Pergola

Things to do

  • 3 indoor pickleball courts
  • Basketball
  • Health club
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (30,000 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Thin carpet in public areas
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Baroque architecture
  • Built in 1996
  • Renovated entire property - November 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 36.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 42 per person
  • Self parking fee: USD 50.00 per night (in/out privileges)
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Children under 18 years old are not permitted in the swimming pool, spa tub, or health club.
Property Registration Number 577175

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bellevue Hyatt
Hyatt Bellevue
Hyatt Bellevue Hotel
Hyatt Bellevue Hotel Philadelphia
Hyatt Bellevue Philadelphia
Hyatt At The Bellevue Hotel Philadelphia
Hyatt Philadelphia
Park Hyatt Philadelphia
Philadelphia Hyatt
The Bellevue Hotel in The Unbound Collection by Hyatt
The Bellevue Hotel, in The Unbound Collection by Hyatt Hotel

Frequently asked questions

Is The Bellevue Hotel - The Unbound Collection by Hyatt pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Bellevue Hotel - The Unbound Collection by Hyatt?

As of 2026/2/3, prices found for a 1-night stay for 2 adults at The Bellevue Hotel - The Unbound Collection by Hyatt on 2026/2/5 start from NT$7,023, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 50.00 per night. Valet parking is available for USD 76.00 per night.

What time is check-in at The Bellevue Hotel - The Unbound Collection by Hyatt?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Bellevue Hotel - The Unbound Collection by Hyatt?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Bellevue Hotel - The Unbound Collection by Hyatt located?

Located in Center City, this luxury hotel is steps from Academy of Music and Miller Theater. Kimmel Center for the Performing Arts and City Hall are also within 10 minutes. Walnut Locust Station is only a 2-minute walk and 15th-16th & Locust Station is 4 minutes.

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Reviews

The Bellevue Hotel - The Unbound Collection by Hyatt Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 544 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch! Room, service, and location! We would recommend this hotel to anyone
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Beautiful hotel and spacious rooms. Staff was very professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel!! Staff amazing, rooms beautiful, great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. The staff is friendly. It's a beautiful hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

douglass

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice amenities Indoor courtyard is very nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The front desk check in staff was fantistic - / enjoyed my room and all it's amenities - The work out gym was simply over the top.
Stayed 1 night in Dec 2025

10/10 Excellent

Bency

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bellevue is one of the best hotels I have stayed at. I love the old school architecture and the location is excellent. The walking distance to Academy of Music & The Kimmel Center is so ideal. City Hall, Old City, Rittenhouse Square are all within walking distance. Definitely a hotel worth staying at
Stayed 6 nights in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, attentive staff
Stayed 2 nights in Oct 2025

10/10 Excellent

genir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Loved the hospitality and cleanliness. Will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and everything was so clean!! I will definitely be staying here again! Everything was within walking distance
Stayed 3 nights in Oct 2025

10/10 Excellent

Briggs

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing atmosphere throughout the hotel. Staff was always professional. Concierge was one of the best I have ever interacted with
Stayed 2 nights in Oct 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff goes above and beyond. It’s a beautiful propriety and the staff complements it .
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Super friendly staff. Excellent use of adjacent sports club.
Stayed 2 nights in Sep 2025

8/10 Good

Ardis

Liked: Cleanliness, property conditions & facilities
The hotel was lovely and very clean. The location was great- lots of stuff was within walking distance. The elevators are very slow and breakfast was very problematic- there was a long wait and then there was literally no food. They said they would bring more but we waited over 45 minutes for them to bring food out. They did have gluten free bread, which was a nice surprise, but it took about 40 minutes to get it.
Stayed 1 night in Nov 2025

10/10 Excellent

mary ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room Broad St was a little car noisy but overall a great place
Stayed 1 night in Sep 2025

6/10 Okay

Patrick

Liked: Cleanliness, amenities
The room was great. Very clean and nicely decorated. The overall experience was awful outside that. The hotel and hotels.com charged me. Took a lot of work to get it resolved.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful. The beds are comfortable and rooms are quite large. We were in room 1726 that opens to courtyard which is wonderful but that and the placement and choice of light fixtures makes the room quite dark. It’s quite difficult to get ready (make up/shaving)
Stayed 1 night in Oct 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good location
Stayed 1 night in May 2025

10/10 Excellent

Sheereeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A most stay

We had the most loveliest time at this beautiful hotel. The staff was simply amazing. Friendly, helpful and kind. The hotel itself is perfect. The ambiance is amazing. I will always book at this property upon returing to Philly.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimesha

Liked: Cleanliness, amenities, property conditions & facilities
The Bellevue was excellent for our stay. The Sporting Club that’s available for hotel guests to use has everything you’d need in a health club and more. The hotel is quiet and located in walking distance to several shops and restaurants. Hotel staff was friendly and the XIX restaurant within the hotel was a delightful experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and luxurious, especially the lobby. The room was tastefully decorated and felt more like an old-world apartment with modern touches. The walk-in closet space was very large, the bathroom was spacious, including the shower area, and the room had adequate seating areas. The bed was comfortable. We were on a high floor, making it very quiet at night. The staff, especially the head of the bell staff, were not only friendly but very helpful. We were, however, disappointed in the breakfast service. It took 45 minutes to serve a simple order, and the staff seemed disorganized. A more extensive buffet offering would be a better option.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager Benjamin was extremely helpful, polite and delightful. The concierge was spot on with recommending a spa and his follow through impeccable. The cleaning staff were cordial and thorough. The engineer was swift and very capable of fixing our door lock which malfunctioned. The front desk women seemed very timid, cowed and unable to stretch beyond rules that they perceived as rigid.
Stayed 1 night in Sep 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a gorgeous property, the historic building was beautiful and the room design was crazy good. There was a mural in the closet. A Mural. In the closet. A mohair velvet pillow, a really nice possible cashmere end of bed blanket. I loved everything about this place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and helpful. The hotel was very clean and well kept.
Stayed 4 nights in Feb 2025