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Reviews of Independence Park Hotel, BW Premier Collection

2.5 out of 5
Independence Park Hotel, BW Premier Collection
235 Chestnut St, Philadelphia, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1001 reviews" "
Rating 8 - Good. 287 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward Russell Adams

Liked: Cleanliness, staff & service, property conditions & facilities
A very satisfactory stay.
Stayed 1 night in May 2024
Response from Jessica on 2024/5/15
Edward Russell Adams,Thank you for choosing us for your stay! We're glad to hear that it was very satisfactory.

2/10 Terrible

dan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty Furniture had burn marks
Stayed 1 night in Apr 2024
Response from Jessica on 2024/5/13
dan,We're disappointed to hear about your experience, actually shocked. We are a non smoking hotel and everything is brand new.Please contact our customer service team so we can assist you with this issue.

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was walking distance to many points of interest
Stayed 2 nights in May 2024
Response from Jessica on 2024/5/10
Bryan,Thank you so much for the fantastic 5-star review! We're glad we could meet your expectations.

10/10 Excellent

Sharissa H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jessica on 2024/5/10
Sharissa,We appreciate your 5-star rating and are happy to have provided you with a positive experience.

4/10 Poor

Irina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jessica on 2024/5/5
Irina,Thank you for sharing your feedback. We apologize for any inconvenience caused and would like to assist you further.

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Clean, safe, welcoming and well decorated. The staff let us keep our bags there before check in and a few hours after check out so we could continue exploring the area. Great staff!
Stayed 1 night in Apr 2024
Response from Jessica on 2024/5/3
Shelby,We're thrilled to hear that you had a great experience with us! Our team is always here to make sure our guests feel welcome and taken care of. We hope to welcome you back soon!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works at the property is wonderful - super helpful and cordial. I had to check in later in the evening and that was no problem. My room was clean and the a/c got everything cool quickly. The breakfast was great and I really appreciated the Liberty Bell waffles - it’s worth a stay just for those!
Stayed 1 night in Apr 2024
Response from Jessica on 2024/5/2
Erika,We're overjoyed to receive your kind words! Providing a seamless check-in experience, clean rooms, and delicious breakfast is what we aim for. We can't wait to welcome you back for more Liberty Bell waffles!

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I truly enjoyed our stay, nice rooms, great breakfast, walking distance to bars and restaraunts. Would definitely stay again!
Stayed 2 nights in Apr 2024
Response from Jessica on 2024/4/29
Olivia,We're so glad to hear that you and your boyfriend had a great time during your stay! It's fantastic that you enjoyed our rooms, breakfast, and the convenient location. We look forward to hosting you again soon!

10/10 Excellent

Yong

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Jessica on 2024/4/22
Yong,Thank you for the 5-star rating! We're thrilled to hear that you had a great experience with us.

10/10 Excellent

Thomas, Massapequa Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel of the Best Western group, but nice friendly nostalgic feeling when you first walk in.
Stayed 1 night in Apr 2024
Response from Jessica on 2024/4/19
Thomas,Thank you for your review! We're pleased to hear that you enjoyed the nostalgic and friendly ambiance of our hotel. We value your feedback and hope to have the opportunity to host you again soon!

6/10 Okay

Suzie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No room service, restaurant or roof top bar. Closed and was not made aware. Heating in the rooms not working and staff left window open while we were out for the day. Road construction outside so very noisy. Great location but it worth cost - not even have tea/coffee facilities in the room.
Stayed 4 nights in Apr 2024
Response from Jessica on 2024/4/17
Suzie,We're sorry to hear that your stay did not meet your expectations. However, we believe this review is for another hotel. As we offer a complimentary hot breakfast each morning, with no roof top bar and every room features a Keurig maker.

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay.The customer service was amazing.If you’re attending events in the Philadelphia area please go here
Stayed 1 night in Apr 2024
Response from Jessica on 2024/4/9
Jared,Thank you for your positive feedback! It's wonderful to hear that you had a great experience with our customer service. We can't wait to welcome you back for more events in the Philadelphia area!

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in an excellent location! Beautiful inside, extremely comfortable beds and pillows as well as very friendly and accommodating staff!
Stayed 2 nights in Apr 2024
Response from Jessica on 2024/4/9
Miranda,Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent location, beautiful interior, and comfortable beds. Our staff takes pride in providing friendly and accommodating service, and we're glad it made a positive impact on your stay.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jessica on 2024/4/15
Joy,We're delighted to receive your 5-star rating! Thank you for choosing our service.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was different not so hotel Cheney more low-key the front desk guy was awesome and nice and they had hot chocolate, which was nice
Stayed 1 night in Feb 2024
Response from Jessica on 2024/4/1
Jennifer,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Marie, Garden City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend stay here. Front desk was friendly and helpful. I really appreciated the detailed sheet of instructions for the parking garage. The room was clean and modern, perhaps a bit small, but perfectly comfortable. Breakfast was adequate with both hot and cold options. Within walking distance, there is an abundance of well reviewed restaurants. We walked to The Olde Bar for their happy hour specials, and later in the evening to a wonderful Korean restaurant a block from the hotel. I’d definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Jessica on 2024/3/14
Marie,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Mar 2024
Response from Jessica on 2024/3/14
Douglas,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Geena-

Stayed 1 night in Mar 2024
Response from Jessica on 2024/3/14
Geena-Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful hotel and conveniently located in the beautiful Historic District. The rooms were clean and the bed was very comfortable. It was also quiet.
Stayed 1 night in Mar 2024
Response from Jessica on 2024/3/14
Marisa,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel! I loved the Hot chocolate station as well!
Stayed 1 night in Feb 2024
Response from Jessica on 2024/2/28
Melissa,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Independence Mall and Old City. Beautiful hotel, very friendly staff. Breakfast, cookies, and hot chocolate in the lobby are nice too!
Stayed 3 nights in Feb 2024
Response from Jessica on 2024/2/26
Anne,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was in a great part of the city. Very convenient. It was a great mix of old and new.
Stayed 1 night in Feb 2024
Response from Jessica on 2024/2/20
Thomas,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Leandre Lee, sudbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with vaulted ceilings and modern bathrooms, great helpful staff, close to historical sites and tons of restaurants
Stayed 3 nights in Jan 2024
Response from Jessica on 2024/2/20
Leandre Lee,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean interesting building, room was quite small but to be expected. Location in the old city is great for a looking at the historical sites, but sadly many bars and restaurants are still closed, presumably from Covid. By American standards the breakfast was fairly poor, by uk standards it was inedible. Nothing was freshly prepared, and the non-fresh OJ, was rank. Plastic plates and no coffee cups. Better options (at a price) elsewhere like the red owl, or the egg cellant down the road. No bar or restaurant, so I would probably not revisit. Staff were pleasant and professional at all times.
Stayed 3 nights in Jan 2024
Response from Jessica on 2024/2/20
Matthew,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Brenda

Stayed 1 night in Jan 2024
Response from Jessica on 2024/2/20
Brenda,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jessica on 2024/2/20
James,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
What a wonderful hotel! Clean, friendly and convenient. Spent a long weekend in Philadelphia with friends and this hotel was perfect. Walking distance to Independence Hall and the Liberty Bell but also plenty of great places to eat and relax.
Stayed 2 nights in Jan 2024
Response from Jessica on 2024/2/20
Anna,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. All the staff I interacted with were lovely and helpful. I loved the lobby with hot chocolate and a warm, inviting fireplace, and the stairs up from the lobby. Felt very cozy, private and safe.
Stayed 2 nights in Jan 2024
Response from Jessica on 2024/2/20
Alecia,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gaby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be coming back!
I don’t leave reviews for a lot of hotels, but I felt like I needed to leave one — this hotel did NOT disappoint!!! Came for my sons birthday weekend and we were so happy from after checking in till we left. One minor thing is that they don’t have the tall trolleys, only the small ones like the ones you lift boxes with. After figuring out how to put our luggage on there it was no biggie. Might consider bringing duffles instead but nonetheless we LOVES our experience here. Breakfast was A1 as well!
Stayed 1 night in Jan 2024
Response from Jessica on 2024/2/20
Gaby,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jessica on 2024/1/16
Gary,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

zakariae

Stayed 1 night in Dec 2023
Response from Jessica on 2024/2/20
zakariae,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Evonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jessica on 2024/2/20
Evonne,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Dennis

Traveled with family
Amazing stay!
Perfect place for our family to stay! Breakfasts were delicious with lots of variety, beds very comfortable, rooms were very clean (as well as the lobby & breakfast room), mostly quiet, except for last night when a large group were making noise in the hallway at 4am. We have nothing bad to say about our wonderful stay here for 3 nights! Ohh & right across the street from the incredible American Revolution Museum & lots of great restaurants nearby. Only a few short blocks from Independence Hall & the Liberty Bell. Amazing trip, made better by this hotel & location!
Stayed 3 nights in Dec 2023
Response from Jessica on 2024/2/20
Dennis,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jessica on 2024/2/28
Jo,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and accommodating. The room was nicely decorated and very comfortable. Quiet and slept like a baby! Great stay and would highly recommend staying here
Stayed 1 night in Dec 2023
Response from Jessica on 2024/1/16
Amy,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jessica on 2024/1/16
Sam,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and convenient. Breakfast and afternoon cookies were great!
Stayed 1 night in Dec 2023
Response from Jessica on 2024/1/16
Karen,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Very nice hotel. Only negative was the distance to the parking
Stayed 1 night in Dec 2023
Response from Jessica on 2024/1/16
Christopher,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I came here for the liberty bell waffles and I was not disappointed! They were delicious! Hotel was very clean and they had a nice hot chocolate bar in the lobby. The only negative was the gym was at an offsite place an 8 minute walk away.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay in Philly
The Independence Park Hotel was very nice. It is within easy walking distance to all the historic areas you want to visit. The hotel is historic, but recently renovated and comfortable. They offer cookies and hot tea, coffee and hot chocolate with toppings in the lobby. The staff were very friendly and helpful. The morning breakfast was good. Parking was 1 block away in a garage. Overall a great place to stay in Philly!
Stayed 1 night in Dec 2023
Response from Jessica on 2024/1/16
Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old City Gem!
Perfect location - easy parking in nearby garage - great free breakfast - beautiful building - lobby and room.
Stayed 1 night in Oct 2023
Response from Jessica on 2024/1/16
Jennifer,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jayne, Alton

Liked: Staff & service, property conditions & facilities
The hotel was wonderful. It is located in the historic district across from the Museum of the American Revolution and just a couple of blocks away from the Liberty Bell and Independence Hall. Everything was clean and comfy. Staff were all friendly. The only downside is parking. You have to park in a parking garage that is a couple of blocks away which isn’t a deal breaker but really inconvenient. And you pay $23 per day. We knew that when we booked our reservation so that’s on us.
Stayed 2 nights in Dec 2023
Response from Jessica on 2024/1/16
Jayne,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Hiroaki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jessica on 2023/12/12
Angel,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the historic sites. A wonderful stay and perfect for walking around the city
Response from Jessica on 2024/2/20
Sarah,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was terrific, the staff was extremely friendly, the breakfast was great, were small, but very comfortable and quiet.
Stayed 2 nights in Dec 2023
Response from Jessica on 2023/12/12
sherry,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
My wife and I had a most pleasant stay. Everything was easy and convenient. Parking, checkin, our room was perfect, cozy bed, great breakfast in the morning. We will be back.
Stayed 1 night in Dec 2023
Response from Jessica on 2023/12/12
Lino,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hotel very close to many historical sights. The room was lovely with lots of character and they served a very nice breakfast.
Stayed 2 nights in Dec 2023
Response from Jessica on 2023/12/8
Paula,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to dislike. Room was comfortable, quiet, well-equipped and clean. Breakfast was excellent. Historic attractions were a very short walk away. Added to that, the staff were very friendly.
Stayed 3 nights in Nov 2023
Response from Jessica on 2023/12/8
Ian,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and incredibly clean
The room is small, but that is not a problem--you are in the city to explore, and the location was super convenient. All of the staff, especially the breakfast workers, were friendly and courteous. Decor is charming--and every space was spotless. Definitely recommend!
Stayed 1 night in Nov 2023
Response from Jessica on 2023/12/8
Hello!Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.