Dear Ashwin, Thank you so much for taking the time to provide your kind feedback. We are so pleased you had a great experience with us and thank you for sharing your view. We hope to see you again soon. Best Wishes, x

Dear Rebecca, Thank you so much for taking the time to provide your kind feedback. We are so pleased you had a great experience with us and thank you for sharing your view. On the other hand, we want to apologise for any inconvenience caused regarding the breakfast service. I have shared your feedback with the management team at Folly Rooftop Bar so we can work together towards improving our offering. We do have toothbrush kit available at reception upon request, but they do not come as per standard amenities in the room. We hope to see you again soon. Best Wishes,

Dear Naomi, Thank you so much for the 5 star rating and kind feedback. We are so pleased you had a great experience with us and thank you for sharing your view. We hope to see you again soon. Best Wishes,

Dear Marcus,Thank you for your feedback.Kind Regards,

Dear Asep, Thank you for sharing your feedback about your recent stay at Quest East Perth. Please accept our sincere and heartfelt apologies for any inconvenience caused. I am so sorry to hear the issues highlighted impacted on your overall experience with us, rest assured it is not norm.I have shared your feedback with our executive team to better understand where the lapses occurred so we can work together towards improvements and enhance our services and offering in the future. Your feedback is greatly appreciated as it is only through such a feedback we can address any issues and work towards greater guest satisfaction. Thank you again for sharing your comments and we look forward to being able to welcome you again to Quest East Perth on your next stay.Best wishes,

Dear Yaacov, Thank you for sharing your feedback with us. We were hoping you may be able to elaborate further on the ratings you gave so that we may be able to better understand what led to these ratings and work towards improvement. We appreciate you taking the time to share your feedback as it is only through such feedback that we can address any issues that may have otherwise been overlooked. Please feel free to contact me directly for further explanation. We look forward to welcoming you back again soon where I am sure your experience will be greatly improved. Kind Regards,

Dear Joshua, We are glad to hear that your experience with us was a positive one and thank you for sharing your view. We look forward to serving you again in the future! Kind Regards,

Dear Julie-Anne, Thank you so much for your kind feedback! We are glad to hear that your experience with us was a positive one and thank you for sharing your view. We look forward to serving you again in the future! Kind Regards,

Dear Guest, Thank you for providing your feedback about your recent stay at Quest East Perth. We are glad to hear your stay with us was a positive one and we look forward to welcoming you back! Kind Regards,

Dear Guest, Thank you for taking to rate us and I am glad to hear your stay experience with us was a positive one.Warm Regards

Hi Lyn, Thank you so much for your kind feedback! We're thrilled to hear that your experience with us was absolutely perfect for you and your family. We aim to provide the best possible service, and it's great to know that we met our expectations. We look forward to serving you and your family again in the future! Kind Regards,

Dear Rina, Thank you so much for the 5 starts rating and kind feedback. We are so pleased to hear you had a great experience with us and thank you for sharing your view. We hope to see you again in the future. Best Wishes,

Dear Shaun, Thank you so much for the 5 starts rating and kind feedback. We are so pleased you had a great experience with us and thank you for sharing your view. We hope to see you again in the future. Best Wishes,

Dear Sue, Thank you so much for the 5 starts rating and kind feedback. We are so pleased you had a great experience with us and thank you for sharing your view. We hope to see you again in the future. Best Wishes,

Dear Hayden, Thank you so much for the 5 starts rating and kind feedback. We are so pleased you had a great experience with us and thank you for sharing your view. We hope to see you again in the future. Best Wishes,

Dear Craig, Thank you so much for the 5 starts rating and kind feedback. We are so pleased you had a great experience with us and thank you for sharing your view. We hope to see you again in the future. Best Wishes,

Dear Matthias,Thank you for sharing your feedback about your recent stay.Please accept our sincere and heartfelt apologies for the obvious inconvenience caused on this occasion. We are so sorry that the issues you have highlighted impacted your overall stay experience with us. Rest assured is not norm.I will pass your feedback onto our Executive Team to understand better where the lapses occurred so we can work towards improvement.We appreciate you taking the time to share your feedback as it is only through such feedback that we can address any issues that may have otherwise been overlooked.Should you allow us the opportunity to make amends, we look forward to welcoming you back again in the future where I am sure your next stay experience will be a greatly improved one. Kind Regards,

Dear Judith,Thank you for sharing your feedback. Please accept our sincere and heartfelt apologies for the obvious inconvenience caused on this occasion. We are so sorry that the issues you have highlighted impacted your overall stay experience with us. Unfortunately we do not have onsite parking, this is how the building was built and designed and unfortunately is not under our control. As you can appreciate that parking comes premium in any big cities, we have managed to come with an agreement with building next door to rent out some bays from them in order to provide parking to our valued guests, this information is stated elsewhere, unfortunately this was the only option available and because we do have limited bays, we cannot guarantee parking as it is subject to availabilityWe appreciate you taking the time to share your feedback as it is only through such feedback that we can address any issues that may have otherwise been overlooked.Should you allow us the opportunity to make amends, we look forward to welcoming you back again in the future where I am sure your next stay experience will be a greatly improved one. Kind Regards,

Dear Tracey,Thank you for sharing your feedback about your recent stay at Quest East Perth.It is our absolute pleasure having you as our valued guest and we are pleased that your stay with us was a positive one. Thank you again for sharing your comments and we look forward to being able to welcome you again to Quest East Perth on your next stay.Best Wishes,

Dear Kelli,Thank you for sharing your feedback.Please accept our sincere and heartfelt apologies for the obvious inconvenience caused on this occasion. We are so sorry that the issues you have highlighted impacted your overall stay experience with us. Rest assured this is not the norm.Unfortunately we do not have parking on site, however, we managed to rent out some bays in order to provide car parking to our valued guests, as this is a shared car parking, extra costs for parking applies as stated anywhere else, parking is subject to availability as we do have limited bays, once again I apologise for any inconvenience caused.We are sorry to hear you were disturbed during your stay and I will address this issue to our team to make sure this will not happen again.We appreciate you taking the time to share your feedback as it is only through such feedback that we can address any issues that may have otherwise been overlooked.Should you allow us the opportunity to make amends, we look forward to welcoming you back again in the future where I am sure your next stay experience will be a greatly improved one.Feel free to contact me directly and I will ensure you are well looked after should you decide to stay with us again.Best Regards,

Dear Trinity,Thank you for taking the time to post your viewpoint regarding your recent booking through Expedia.We are sorry to read that you were disappointed however you had made your reservation to arrive on the 17th October. As either Expedia nor the property directly were notified of any arrival time and also as per the terms and conditions of booking through Expedia, because the booking No Showed on the 17th October, the booking is forfeited and charged in full.The onus is always on the travel booker to ensure that arrival times are clearly communicated to the website portal that you book with, in this case Expedia.As a gesture of goodwill, we contacted Expedia to notify them to refund the second night.We are again sorry that you felt disappointed however we always recommend to reconfirm booking details and arrival times prior to arrival.Your feedback, whilst critical, is still nonetheless greatly appreciated.Kind Regards,Quest East Perth

Dear Tania,Thank you for taking the time to rate your stay with us.Thank you for your lovely feedback and we are sorry to hear that you found our apartment a little small, that is the typical size of a 1 bedroom apartment (apartments layout may vary). We do have a 2 bedroom apartment which is a bigger apartment.We hope to see you again at Quest East Perth.Kind Regards,

Thanks Brett for the great feedback. We really appreciate it and glad you had a great stay with us.We hope to see you again soon.Best Wishes,Paul - Property Manager

Dear Craig, Thank you for taking the time to give us a feedback. We are glad to hear you have enjoyed your stay with us and we hope to see you again soon. Kind Regards Quest Perth

Thanks Michele for the shout out and glad you had a great stay with us. We hope to see you again soon. Best Wishes, Paul - Property Manager

Thanks for the amazing shout out and for sharing your experience. We are glad you had a great stay and hope to see you again soon. Best Wishes, Paul - Property Manager

Dear Danielle, Thanks for the 5 out of 5 rating and we are so glad you had a great stay. Best Wishes, Paul - Property Manager

Dear Shelley, Thanks so much for the 10 out of 10 rating and we are so pleased you had a great stay with us. Best Wishes, Paul - Property Manager

Dear Ugur, Thanks for the feedback and glad to read that overall your stay ticked most of the boxes for you. We appreciate your kind comments about Raj. No doubt you will make his day as he did yours. Parking can pose an issue at periods of high occupancy as we are working on some alternatives to help remedy. We are sincerely sorry that this impacted your experience. We look forward to welcoming you back again in the future. Best Wishes, Paul - Property Manager

Thanks Ian for the shout out and 5 out of 5 rating. We really appreciate it. Best Wishes, Paul - Property Manager

Dear Michelle, Thanks for the 10 out of 10 rating and shout out. We appreciate it and glad you had a great stay. Best Wishes, Paul - Property Manager

Dear Annette, Thank you for the great review. We are so glad you had a great stay with us and we appreciate the 10 out of 10 rating. Best Wishes, Paul - Property Manager

Dear Tania, Thank you so much for your 5 star rating. We appreciate the feedback. We look forward to welcoming you back again in the future. Best Wishes, Paul Cahill Front Office Manager

Dear Paul, We greatly appreciate you taking the time to share your glowing feedback of your recent stay at Quest East Perth. We are so thrilled that you had a great experience with us. We really appreciate you sharing your comments and we look forward to welcoming you back again in the near future. Best Wishes, Paul Cahill Front Office Manager

Dear Jessica, Thanks for sharing your feedback with us and we hope to see you again soon. Best Wishes, Paul Cahill Front Office Manager

Hi there, thank you for your review and we are delighted to hear you enjoyed your stay!

Thank you for your positive feedback, Julie!

Thanks for your positive feedback, John!