Find Luxury Hotels in Pembroke, MA

"I wish I wrote his name down, but the person at the front desk when I arrived was so beyond kind, thoughtful, and accommodating. My reservation did not come through. Since it was through a travel app, he offered ways that I could resolve it. He came by to ask if I wanted a glass of water as I worked through it. Above and beyond while working with other customers that had arrived."

"Renovations to the hotel are underway and it is brighter in the hallways than it was two years ago. Our room was renovated although the furniture had not yet arrived. The bed was the most comfortable bed I have ever slept in. I suggested they add a magnifying mirror and staff said this was in the plans. Two staffers at the desk were very friendly and accommodating. The third was distracted. "

"The hotel was very pleasant. Nice location. I look forward to come back."

"Everything was clean "

"Hotel was and room were clean. The heat/ac on room worked well. It was quiet in our room even with all the holiday traffic. The staff were very friendly. The buffet breakfast was fresh and we enjoyed the options. The staff in restaurant were all very friendly as well. Be prepared to pay for parking per night of stay. It was a very pleasant stay and would probably book again."

"Was okay "

"Looks like they are repainting and repairing the hotel. Smoking was an issue for us. People smoked outside their rooms or as they were walking through the outdoor hallways. "

"It was all great"

"Good"