貝夫翰出租度假屋

「It was perfect」

「At first, finding the key box was a challenge, despite the thorough instructions received from the host. Unfortunately - while I was retrieving the keys - I've got a parking fine as I am not familiar with the location. The room was large and comfortable, with a small and equipped kitchen. 」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

「Property is not inhabitable in the heat, we were due to stay during the heatwave and unfortunately as the entire side of the property is glass and how it faces, it gets even warmer in the evening as the sun comes round. We had taken tower fans with us in preparation but unfortunately due to travelling with a very small baby and a toddler we were not able to stay at the property more than a few hours as our baby became distressed in the temperature. Disappointed at the response from the host...

「This property appears newly renovated. It's nicely done, neat and appointed for 6. If you want a bedroom, then 5. 」

「We asked to cancel and receive a refund for the second night booking. we did not have a comfortable stay and being sent to the dirty room next door for a shower after a poor disturbed night's sleep was the last straw. Our shower was apparently suffering from low water pressure but the one next door was fine! The following items were not acceptable even for budget accommodation: Stink of damp and dog in the room. Disturbance from "hi, you are being recorded" constantly from the camera outside...

「Lovely little place for a weekend get away, the help I had from the lady who I spoke to( I didn’t get her name) she was so helpful!!」