Outdoor pool, sun loungers
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Reviews of New Square Patong Hotel

4 out of 5
New Square Patong Hotel
99/11, Phang-Muang Sai Kor Road, Patong, Kathu, Patong

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 105 reviews" "
Rating 8 - Good. 45 out of 105 reviews" "
Rating 6 - Okay. 13 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 7 out of 105 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Wonha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
unfortunetly there is a lack of facilities here it would be lovely to see this hotel back to its former glory pre covid it had a full time resturant room service pool service pool towels and sun bed cushions nothing was to much trouble nowadays it is just a basic hotel its clean and has lovely staff but for the money there is better about
Stayed 22 nights in Mar 2024

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value and comfort.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is very clean with very helpful staff its nice and quiet but within easy reach of everything i would have no hesitation in recommending this hotel
Stayed 10 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Staff very helpful and very clean nice to see the hotel back to its best after covid well done
Stayed 4 nights in Sep 2023

8/10 Good

praburam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at reception is kind and helpful . No negative points. Worth the visit
Stayed 1 night in Mar 2023

2/10 Terrible

Mitchell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience here, this is a 2-3 star hotel at best. Don’t waste your money coming here
Stayed 3 nights in Feb 2023

4/10 Poor

Warren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly our stay was disappointing. They didn’t clean our room once during our stay. Not even towels! Each day I had to ask for towels and water (coffee/tea). The pool area is in rough shape as well. We definitely will not be back
Stayed 3 nights in Feb 2023

8/10 Good

humphrey

Stayed 2 nights in Jan 2023

2/10 Terrible

Rahul

Stayed 2 nights in Jan 2023

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but read more for details
Convenient location. Next to a nice mall with a grocery store, but much of the mall is under construction and does not open until 11 am. Room is nice and clean. Bed is quite firm so if you like a plush bed it will be uncomfortable. Shower temperature fluctuates and is not consistent and no way to adjust. Cleaning service comes very late. We needed clean towels and toilet paper; we had to check with the front desk 2 times and the cleaning crew still didn’t come until 8 pm.
Stayed 4 nights in Jan 2023

8/10 Good

Verified traveler

Stayed 10 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new hotel, breakfast is acceptable and hopefully more choices can be provided. Water pressure is not stable while taking shower especially hot water, difficult to adjust.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, near to Jungceylon centre but in a quiet alcove, nice pool, very reasonable prices, good buffet breakfast. nothing in hotel is elaborate but all well done and functional. Friendly staff.
Stayed 17 nights in Feb 2020
Response from Sao on 2020/3/4
Dear Value Customer, Warmest Greeting from New Square Patong, Phuket. Thank you very much for your visit us and take the value time to share your feedback. Our team are very happy to heard that you are happy and comfortable stay with us. In the next further our new square team hope to welcome you again and Have a nice day.

6/10 Okay

William, Berwick-upon-Tweed

Traveled with family
Liked: Staff & service
Disliked: Amenities
No dinning room or bar in the hotel, no food or drink allowed around pool area too many cant does, breakfast quite basic compared to previous hotel, a few maintenance issues as well. on the plus side good location within Patong plenty places close by to eat and close to night life but far enough away for a quite life, staff were very friendly and help full overall for the price we got what we paid for.
Stayed 7 nights in Feb 2020
Response from Sao on 2020/2/29
Dear William, Warmest Greeting from New Square Patong, Phuket! First of all thank you for your visit us. Please do accept my sincerely sorry for inconvenience case during you are stay cause of situation our hotel open the restaurant at the roadside in the meanwhile room service is available the point order will be improvement to be more convenience for our customer both drink and food in the next future. We do hope to service you again if you get the chance for our improve service to welcome you again. Best Regards, Tuanjai P.

10/10 Excellent

Adam

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel with super friendly staff. A good location not far from the main bar area and shopping centre.
Stayed 4 nights in Oct 2019

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lokachin and clain and staff is good I'm back inshalla
Stayed 2 nights in Jun 2019

8/10 Good

KP, Malaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good. But don't like their shampoo & body wash, tooth brush even worst.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Marcus, Ottawa Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, central but quiet, pool, breakfast menu, service
Stayed 16 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value for money, would recommend to all,staff very friendly,close to everything yet quiet, will stay here again
Stayed 11 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome hotel . Very clean , friendly staff. I would definitely recommend it thank you
Stayed 5 nights in Mar 2019

8/10 Good

Nuriel

Liked: Cleanliness, staff & service, property conditions & facilities
Simple
Great breakfast. Hard bed. Poor location
Stayed 1 night in Feb 2019

10/10 Excellent

Boun-iv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotels
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was very nice, clean and close to all amenities. The staff were very friendly and accommodating. If I visit Patong in the future I will choose this hotel again.
Stayed 6 nights in Jan 2019

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel - room a very good size with balcony. 15 minute walk to Bangla walking street. 7/11, ATM etc all near to the hotel
Stayed 2 nights in Jan 2019

10/10 Excellent

Liam, Wembley london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel in the heart of patong Staff were friendly and helpful Good size room and bathroom with a balcony Breakfast was ok but not that much of a choice unless you like chicken I would definitely stay there again
Stayed 15 nights in Nov 2018

8/10 Good

soo kian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

it seems like an apartment rather than a hotel, the location looks very good from the map, but actually, you have to make a circle to the beach. would like to recommend this hotel to the couple but not family.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quite new,, Helpful staff. Easy parking and access, close to Jungceylon and quiet considering the closeness
Stayed 13 nights in Oct 2018

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Second stay here, the hotel is new and in good repair. Excellent location. The staff and service are great, e.g. I wanted to plug a HDMI cable into the TV, they sent 2 maintenance people to unmount it from the wall, plug the cable in and remount it, so very good. The counter staff are very friendly. Pool and fitness area are very nice. Rooms are comfy, good aircon, clean bathrooms. The main issue with the place is that a lot of the guests seemed to think the only way to close the door was to slam it as hard as possible, in a loud echo prone hallway, this happened about 4 times an hour in the morning and all afternoon, its really bad if you're trying to sleep, if the place invests in some quiet close doors would be amazing. Wifi was very good.
Stayed 1 night in Aug 2018

8/10 Good

Ben, sydney, australia

Liked: Cleanliness, staff & service, room comfort
great location
had no trouble staying here. nice and good place to stay.
Stayed 6 nights in Jul 2018

10/10 Excellent

Lau, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Bathing water too small,and difficult to control the temperature of the water.i like all the staff.like the breakfast . Location perfect.
Stayed 4 nights in Jun 2018

8/10 Good

Sui Kwan

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Maher, lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel one of the best hotels i stayed in
Great location great service everything was new and clean. Only thing was the bed was kind of hard but they put some extra cussion on the top to make it feel a little softer. Great service and staff overall
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
The hotel is fairly new and is in a great location. Other than the extremely firm bed (hard) the room was really nice. Friendly and helpful staff is always a plus.
Stayed 3 nights in Apr 2018

10/10 Excellent

CAHIT / DZHAHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VALUE FOR MONEY AND GREAT LOCATION
VERY GOOD LOCATION AND COMFORTABLE ROOMS - THE HOTEL WAS ABOVE OUR EXPECTATIONS IN TERMS OF THE PRICE PAID FOR THE FACILITY...IT IS VERY NEAR TO THE SHOPPING AND PATONG ENTERTAINMENT CENTRE...

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Nice hotel, 1000bht joiner fee stings a bit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near mall
Its brand new and at a great price good service nice rooms, it's a sfeal of a deal
Stayed 2 nights in Mar 2018

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Goede locatie, kamers zijn schoon. Onze vaste verblijfplek als we in Patong zijn.
Stayed 13 nights in Feb 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jan 2024

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Urjjrjejej
Stayed 14 nights in Feb 2024

6/10 Okay

Brandon

Cafards
Stayed 3 nights in Jan 2024

6/10 Okay

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Sympathique pour des courts séjour, super bien passer à 5min d’un centre commercial et 10min de Binglaroad. Piscine agréable mais 5 transat pour tout un hôtel c’est très peu…
Stayed 6 nights in Jan 2024