Exterior
Check availability

Reviews of Nap Patong

4 out of 5
Nap Patong
5/56 Haad Patong Road, Patong, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1003 reviews" "
Rating 8 - Good. 301 out of 1003 reviews" "
Rating 6 - Okay. 76 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels is very clean and Staff was very professional. Excellent swimming pool good location not far from the beach
Stayed 5 nights in Jan 2024

10/10 Excellent

Ashly Brook

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely take time to write reviews however this hotel exceeded my expectations along with the staff they were both incredible
Stayed 4 nights in Apr 2024
Response from WJ on 2024/4/21
Dear Carla,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Jaleel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful places , the employees were very friendly I’d highly recommend staying there, and its walking distance to most of the strip the beach and food.
Stayed 4 nights in Apr 2024
Response from WJ on 2024/4/15
Dear Jaleel,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing But i wasnt offered my VIP accommodation
Stayed 2 nights in Apr 2024
Response from WJ on 2024/4/15
Dear Victoria,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Pawinee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from WJ on 2024/4/15
Dear Khun Pawinee,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

JAMES, Campbell River

Liked: Cleanliness, staff & service
Staff was excellent and breakfast was good
Stayed 8 nights in Mar 2024
Response from WJ on 2024/4/15
Dear James,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Garry Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious rooms
Stayed 8 nights in Apr 2024
Response from WJ on 2024/4/15
Dear Garry,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Kiera

Traveled with group
Liked: Cleanliness, property conditions & facilities
The Nap Patong was a nice hotel and super convenient. We were able to walk to Bangla Road within 10 minutes but we’re still far away from the noise and traffic. The room service was not all that and the menu was very limited. We stayed in the Villa and it was lovely but pretty dark inside. But other than that, we enjoyed our stay and would go back again.
Stayed 3 nights in Apr 2024
Response from WJ on 2024/4/15
Dear Kiera,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel family friendly would definitely recommend.
Stayed 5 nights in Apr 2024
Response from WJ on 2024/4/15
Dear Darren,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean from the bathrooms to the work out room. The Spa was also very clean and lovely. The room was nice and cool. Fresh bottles of water everyday. They quickly brought us towels for our water excursions the night before. You only need to call and they come as soon as possible. It's a lovely property and a VIPs, we received a free buffet breakfast every morning. It was delicious and wonderful! They had an egg and omelet bar, espresso bar, fresh fruit, pastries, salads, and brunch dishes that varied each morning. It was really special every day! Great job NAP PATONG!
Stayed 7 nights in Mar 2024
Response from WJ on 2024/4/15
Dear Lisa,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a d wonderdul staff. Roo. Upgrade as well. Thank you!
Stayed 2 nights in Apr 2024
Response from WJ on 2024/4/7
Dear Tom,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Raj

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, place was really clean and staff were very friendly. Convenient as close to all the shops. Thanks for making our stay a pleasant one :)
Stayed 6 nights in Mar 2024
Response from WJ on 2024/4/7
Dear Raj,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

6/10 Okay

Kandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from WJ on 2024/4/7
Dear Kandi,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities
They need to be more clean
Stayed 5 nights in Mar 2024
Response from WJ on 2024/4/7
Dear Jessica,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Iris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Nap. Aesthetically beautiful and very good service. The breakfast was abundant and location perfect—minutes away from the beach, restaurants/cafes and bars.
Stayed 9 nights in Mar 2024
Response from WJ on 2024/4/2
Dear Iris,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Glenn

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nap Patong was lovely and quiet especially where we were situated near the Beach in Patong. The staff were wonderful, polite and made us feel welcome each day and evening. We will stay here again in the future. Thank you!
Stayed 7 nights in Mar 2024
Response from WJ on 2024/4/1
Dear Glenn,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

6/10 Okay

The Real

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are hard and very low to the ground.
Stayed 3 nights in Mar 2024
Response from WJ on 2024/3/31
Dear The Real,Thank you for your feedback regarding your recent stay with Nap Patong. All feedback is extremely important to us as they assist my team with an ongoing opportunity to improve our product and services. We like to thank you for bringing this to the management team to ensure we can further improve our product and services. We would welcome the opportunity to have you visit the property again and give us the chance to better serve you next time. With kind regards, Nap Patong Team.

10/10 Excellent

Nadim, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, they were so flexible and allowed me 5 hour early checking and checkout 2 hours later. The service and included breakfast was great. Very walkable
Stayed 3 nights in Mar 2024
Response from WJ on 2024/4/7
Dear Nadim,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Wayne, Sunshine Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quality property, with a good location
Stayed 8 nights in Mar 2024
Response from WJ on 2024/3/27
Dear Wayne,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Chee Tuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Mar 2024
Response from WJ on 2024/3/24
Dear Chee Tuck,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Orbanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience, staff are very friendly and helpful and location is perfect with everything you could possibly need within walking distance, including Bangla Road
Stayed 9 nights in Mar 2024
Response from WJ on 2024/3/24
Dear Orbanie,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Jolaina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nap Patong was great. Walking distance to the beach and in a great area. Only thing I would have changed was privacy from the shower in the room we had. If you’re staying with friends, two room instead of one may work out best
Stayed 4 nights in Mar 2024
Response from WJ on 2024/3/19
Dear Jolaina,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Dalene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Nap Patong. We had a room with the plunge pool but they offered to upgrade us but we preferred the room we booked! Everything was perfect here from breakfast to the location to the beautiful king room we stayed in. It really made our few days in Phuket special!
Stayed 3 nights in Mar 2024
Response from WJ on 2024/3/14
Dear Dalene,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Amenities, property conditions & facilities
Good modern hotel with good breakfast, pool and clean rooms. Lighting in bathrooms could be better.
Stayed 6 nights in Mar 2024
Response from WJ on 2024/3/13
Dear Geoffrey,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

6/10 Okay

Amir, Even Yehuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hotel is reasonable for the price. The rooms are just fine, some need new furniture and decoration. Breakfast was average, I had much better. Used once the gym, air conditioning was not functioning. The location is very good, and if you need- you can find money exchange next to it, with good rates.
Stayed 3 nights in Mar 2024
Response from WJ on 2024/3/5
Dear Amir,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the perfect location close to Patong Beach craziness, but far enough away to be calm and quiet Excellent staff grade food all good Highly recommended!
Stayed 8 nights in Feb 2024
Response from WJ on 2024/3/5
Dear Bernard,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

jelena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view was over the pool and it was beautiful. Everytime we came back our room was clean and received fresh towels, sheets and bottled water! Would highly recommend. Very spacious!
Stayed 4 nights in Jan 2024
Response from WJ on 2024/2/27
Dear Jelena,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from WJ on 2024/3/21
Dear Abdul,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Thanks again for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Omid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly
Stayed 14 nights in Jan 2024
Response from WJ on 2024/2/26
Dear Omid,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the beach and quiet. Modern feel about the rooms with views to the sunset and sea in the distance. Friendly staff especially the tour guide operator.
Stayed 15 nights in Feb 2024
Response from WJ on 2024/2/22
Dear Mr. Mark,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

grace, slc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy. Felt comfortable. However, the gym does not have AC, the treadmill did not work properly. They kept me to wait for more than 20 mins to check the room when i did check-out.
Stayed 2 nights in Feb 2024
Response from WJ on 2024/2/20
Dear Grace,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

DANTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. No complaints here.
Stayed 5 nights in Feb 2024
Response from WJ on 2024/2/20
Dear Dante,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

John, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything essentially was terrific, except the breakfast buffet could be worked on. Always a long line to get coffee, not necessary. And the long wait to get eggs when they could just have a pile of scrambled eggs easy for the picking, not necessary.
Stayed 3 nights in Feb 2024
Response from WJ on 2024/2/18
Dear John,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly helpful staff. Breakfast excellent with many options for different taste. Order what u like from chef fabulous
Stayed 7 nights in Feb 2024
Response from WJ on 2024/2/18
Dear Joanne,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at nap Patong. The staff was friendly and the room was nice.
Stayed 4 nights in Feb 2024
Response from WJ on 2024/2/18
Dear Jennifer,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. Thanks again for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Vinay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and clean.
Stayed 3 nights in Feb 2024
Response from WJ on 2024/2/15
Dear Vinay,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the parties, food and beach.
Stayed 10 nights in Feb 2024
Response from WJ on 2024/2/15
Dear Rebecca,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Gurpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to beach, and all the action but yet far enough to have quiet time in the hotel and our room.
Stayed 2 nights in Feb 2024
Response from WJ on 2024/2/15
Dear Gurpreet,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Stephen Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Jan 2024
Response from WJ on 2024/3/21
Dear Stephen peter,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Jacob, York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property on quiet sude if Patong with super friendly staff. Especially in the restaurant.
Stayed 2 nights in Feb 2024
Response from WJ on 2024/2/8
Dear Jacob,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

6/10 Okay

HS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic and not busy busy crowded. The only thing I did not like is the dampness in our room. It really affected my sleep. We could not get dry and was disappointing for such a hotel. Worst feeling waking up in the middle if the night with sweat on my chest, damp blanket, in freezing ac.
Stayed 3 nights in Jan 2024
Response from WJ on 2024/2/4
Dear HS,Thank you for your feedback regarding your recent stay with Nap Patong. All feedback is extremely important to us as they assist my team with an ongoing opportunity to improve our product and services. I sincerely apologize we fell short in certain areas of your stay which we regret. We like to thank you for bringing this to the management team to ensure we can further improve our product and services. We would welcome the opportunity to have you visit the property again and give us the chance to better serve you next time. With kind regards, Nap Patong Team.

6/10 Okay

vikram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
4 star with a student attitude…
So upon arrival it was amazing. All my fave colours, nicely designed, etc. bed was very comfortable. I went for the double deluxe. Best was good. I came here for a business trip flying direct from uk for 14 hours. As you can imagine I was quite tired. The first morning there I was rudely woke up by pool staff blaring rubbish uk drill style rap music at around 7:45am. I had 38dB ear plugs on and could hear it. Once opening my blinds to confirm it was the staff I contacted reception to compain about the noise. Soon after the music ccj anger from bad rap to loudspeaker piano. This was now 8am. I had to ring again and complain as I chose this hotel and soent £115 a night roughly. This poor experience set a bad tone for the rest of my day which led to me checking out a day early. Upon checking out someone asked to take the “now spare room” and they wanted £330! What a joke this company is.
Stayed 2 nights in Jan 2024
Response from WJ on 2024/2/4
Dear Vikram,Thank you for your feedback regarding your recent stay with Nap Patong. All feedback is extremely important to us as they assist my team with an ongoing opportunity to improve our product and services. I sincerely apologize we fell short in certain areas of your stay which we regret. We like to thank you for bringing this to the management team to ensure we can further improve our product and services. We would welcome the opportunity to have you visit the property again and give us the chance to better serve you next time. With kind regards, Nap Patong Team.

10/10 Excellent

Matthew

Stayed 7 nights in Jan 2024
Response from WJ on 2024/3/21
Dear Matthew,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Patrick, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has great location 3-4 minutes to beach Very friendly staff, professional and always willing to go the extra mile to help Checkin was smooth very friendly staff Thank you a great stay
Stayed 3 nights in Jan 2024
Response from WJ on 2024/1/28
Dear Patrick,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

6/10 Okay

Thomas, Laguna Niguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked: Staff were friendly and always willing to help. Room was clean. What I did not like. Room design is terrible. Lighting not good. Bed is large but stands on side and bed is very low. Overall design of room is not good. On the breakfast, just OK. Waiting too long for coffee. Two machines but they are slow and always have to wait. Pictures nicer than what you actually see
Stayed 2 nights in Jan 2024
Response from WJ on 2024/1/22
Dear Thomas,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No vip access to anything
Stayed 3 nights in Jan 2024
Response from WJ on 2024/1/23
Dear Ashley,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Youngdo, Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from WJ on 2024/1/22
Dear Youngdo,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located walking distance to beach, markets and nightlife. Staff are extremely helpful and polite. Rooms and facilities were excellent Would definitely stay here on our next visit
Stayed 4 nights in Jan 2024
Response from WJ on 2024/1/22
Dear Joseph,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 4 nights in Dec 2023
Response from WJ on 2024/1/28
Dear Greta,Thank you for sharing your experience and for choosing our resort for your recent holidays. We would like to thank you for taking the time to share your experience. We have noted the remarks and has been shared with our team. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services. Once again, thank you for your feedback, we hope you will consider our hotel another opportunity in the near future to provide more positive holiday. With best regards, Nap Patong Team