公園市山林渡假村 (SLC) 附近飯店 | 熱門住宿限時優惠 NT$2,565 起

「Before booking I had reached out to the hotel to see if they allow pets. they confirmed service animals are ok so we booked but once we got there & checked in that was not the case & they told us not a pet friendly hotel and our dog was barking too much etc. Managment was very rude after that point and consta」

「好」

「Placed us in a room they knew is permeated with noise from pool pump. Loud and irritating when it kicks on intermittently. When we commented they acknowledged it is an issue and volunteered to move us. Moved us to an ADA compliant room without asking. It had a different layout and no sofa, table or bench. Weird resolution.」

「Beautiful room and property. Clean. Well supplied. Great location. Would def recommend」

「带妈妈美西自由行，酒店有明显的歧视中国人，办理入住，询问WiFi密码，服务员很不耐烦，房价过高，房间里面设施也很一般。很糟糕的一次入住经历。就是酒店位置还可以。」

「A nice stay!」

「Excellent stay. In the heart of Sun City with easy access to restaurants. Room large and very comfortable. Highly recommend.」

「The check in process was not clear at all. The lobby area has an area specifically labeled "lockboxes" which is what the instructions state. We called for help and the customer service person said they would call us back, they never did, we would still be waiting there. Luckily, an employee from a different hotel that was busy helping other people was able to help us about 20 minutes later. He guided us to the correct area. It is a safe in a wall behind the front desk not a lockbox. Who is...

「There is no elevator. The smell in the corridor is very bad. The room also smells very bad.」