We chose our 3-night stay here (1 Bed Deluxe Apartment) based on the high rating on Expedia but were disappointed about the quality of the place on several fronts which I have listed below. The location was convenient, next to a metro station, and walking distance to a Westfield shopping mall. However, this property was old and not clean and I would not categorise it as a 5-star, despite the friendliness of the staff.
1st, some areas weren't cleaned properly, there was hair in the bathtub and dust in the corners of the bathroom.
2nd, the toilet is separated from the bathroom but there is no sink in it! I do not even want to imagine how dirty the inner handle of this toilet unit is. How a toilet is allowed to have no sink for people to wash their hands is beyond comprehension for me.
3rd, the kitchen cleanliness was also disappointing - dirty cutlery drawer. We put everything in the dishwasher to realize that after the first load the soap was not dissolved! I have to state though that the fridge at least looked clean from the inside, but after the lack of cleanliness in other areas we had to wipe it clean from the inside.
Fourthly, they put 2 baby cots for us when I gave our kids' ages (8 and 12)!