City Residence Chelles sits right in the center of town, making it a practical base for visitors. Guests can handle laundry needs on-site and connect to public WiFi throughout their stay. The multilingual staff helps travelers navigate the area with ease.
Located in Chelles, City Residence Chelles is in the city center and near a train station. Notre-Dame and Palais Garnier are notable landmarks, and some of the area's popular attractions include Disneyland® Paris and Walt Disney Studios Park. Check out an event or a game at Stade de France, and consider making time for Luxembourg Gardens, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Chelles travel guide
Along with self parking, this smoke-free aparthotel has laundry facilities and free WiFi in public areas. Other amenities include multilingual staff assistance. Each apartment features an office and a kitchenette with a refrigerator, a stovetop, and a microwave. A flat-screen TV, an electric kettle, and a hair dryer are among the other amenities available to guests. Housekeeping is not available.
City Residence Chelles offers 55 accommodations with hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.
Flat-screen televisions are featured in guestrooms. Business-friendly amenities include offices and desk chairs.
Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; EUR 9 per person
Dining table
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Shower/bathtub combination
Towels provided
Living spaces
Dining table
Entertainment
Flat-screen TV
Laundry
Laundry facilities
Work spaces
Desk chair
Office
Comfort
Heating
Pets
Pet friendly
Welcoming cats and dogs only
One pet total
Fee: EUR 6 per pet per day
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Iron/ironing board on request
Multilingual staff
No housekeeping service
Location highlights
In the city center
Near a train station
Things to do
Golfing nearby
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
55 units
6 floors
Built in 2006
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 15
Special check-in instructions
The front desk is open Monday - Saturday (8:00 AM - noon) and Monday - Saturday (3:00 PM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 7 AM to noon and 3-9 PM on Monday, 7 AM to noon and 3 PM-4:30 AM Tuesday-Friday, 8 AM to noon and 3 PM-4:30 AM on Saturday, and 8 AM to noon and 2-4 PM on Sunday.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 85 per accommodation, per stay
A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 9 per person
Self parking fee: EUR 5 per day
Extended parking fee: EUR 5 per day
Pet fee: EUR 6 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, ANCV Chèques-vacances, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
City Residence Chelles
City Residence Chelles Aparthotel
City Chelles
City Residence Chelles Chelles
City Residence Chelles Aparthotel
City Residence Chelles Aparthotel Chelles
Frequently asked questions
Is City Residence Chelles pet-friendly?
Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at City Residence Chelles?
As of 2026/3/7, prices found for a 1-night stay for 2 adults at City Residence Chelles on 2026/3/8 start from NT$1,837, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 5 per day. Extended parking is available for EUR 5 per day. There is free parking nearby.
What time is check-in at City Residence Chelles?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at City Residence Chelles?
Check-out is at 11 AM. Late check-out is available for EUR 15 (subject to availability).
Where is City Residence Chelles located?
Located in the heart of Chelles, this aparthotel is 6 mi (9.7 km) from Centrex and within 12 mi (20 km) of Val d'Europe and Disneyland® Paris. Bois de Vincennes and Parc Floral de Paris are also within 9 mi (15 km). Chelles-Gournay Station is 21 minutes by foot.
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Reviews
City Residence Chelles Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.2
Location
6.4
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 88 out of 699 reviews
10 - Excellent
88
Rating 8 - Good. 220 out of 699 reviews
8 - Good
220
Rating 6 - Okay. 192 out of 699 reviews
6 - Okay
192
Rating 4 - Poor. 102 out of 699 reviews
4 - Poor
102
Rating 2 - Terrible. 97 out of 699 reviews
2 - Terrible
97
Reviews
10/10 Excellent
Jahanzeb
2024/4/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
Jahanzeb
Stayed 3 nights in Apr 2024
10/10 Excellent
Moussa
2025/7/3
Great staff
Moussa
Stayed 3 nights in Jun 2025
8/10 Good
Helen
2025/8/12
Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds were comfy and everything we needed was provided (bedding, towels, washing up equipment, soap etc.). It is a 20 min walk to the train station but the walk is a nice one and the train to Gare de l’Est is direct and quick. There is a shop and a McDonalds nearby.
Helen
Stayed 2 nights in Aug 2025
10/10 Excellent
David
2025/5/4
Liked: Cleanliness, room comfort, communication
Super
Excellent
David
Stayed 2 nights in Apr 2025
6/10 Okay
GRACE
2025/10/17
The bathtub needs to be fixed it’s leaking.
GRACE
Stayed 2 nights in Oct 2025
6/10 Okay
abiodun
2025/8/15
Liked: Communication
Customer service is okay
abiodun
Stayed 3 nights in Aug 2025
2/10 Terrible
Waqas
2025/10/7
Disliked: Communication
0 ability to communicate never will recommend
Waqas
Stayed 7 nights in Sep 2025
2/10 Terrible
Danni
2025/7/24
Disliked: Cleanliness
Bad breakfast
Bad hotel, the breakfast was very bad! They ran out of coffee, no eggs, no fruit. Very bad.
They could improve lot of things and check in is challenging after hours
Suresh Babu
Stayed 2 nights in Jun 2024
2/10 Terrible
Christopher
2023/10/1
Disliked: Cleanliness, room comfort, communication
WORST HOTEL IN EUROPE - DO NOT USE
Awful stay , worst hotel I have ever used
UNSAFE UNCLEAN - DO NOT USE - STAY AWAY
Christopher
Stayed 1 night in Sep 2023
6/10 Okay
Christian
2025/6/30
Liked: Communication
This is a nice place with large enough apartments. When we booked it, we were looking for something with easy access to Paris’ RER/trams. The closest station is a 30 minute walk. One unit we rented was renovated, the other wasn’t. The non-renovated one had issues with the fan above the cooking surface and was really warm. Had it had A/C, it wouldn’t have been a problem. There isn’t much nearby in the way of restaurants, so being able to get around is important. The staff were very nice and helpful, which was a plus.
Christian
Stayed 3 nights in Jun 2025
6/10 Okay
Verified traveler
2023/10/31
Disliked: Room comfort
Cheap and not so cheerful
One started roll of toilet paper was all that was provided.
Lumpiest pillow I have ever seen.
Secure car park gates were left open on many occasions during my stay.
Cheap and convenient for where I needed to be.
Nothing particular bad to say about the property however also nothing great to say, the only issue we had was that their room key machine wasn’t working so we had to be let into our room each time we went back to the hotel.
Kellie
Stayed 2 nights in Jul 2023
4/10 Poor
Emmanuel
2025/8/28
The hotel has parking, but I find it unreasonable to pay for parking inside the premises.
A troubling incident occurred: I accidentally forgot my laptop bag, which contained two laptops. When I contacted the hotel to report it, I was informed that nobody had found the bag. The hotel further claimed they had reviewed the CCTV footage and saw no one taking it.
This response is a red flag for me, as the matter remains unresolved.
I rest my case.
The price of the hotel and the proximity from Disney was reasonable. The hotel was 20-25 mins away from Disneyland Paris. The hotel attendant was super helpful and friendly however I did not expect to pay for parking or city tax. Additionally, you will be charged for a 30 Euro fee if the room is not properly cleaned or the trash is not taken out. The hotel’s property outside and inside was not clean. I was disappointed to find that this hotel did not have AC, the shower is extremely small and dangerously high to step in and out of. However, the kitchen was really convenient and useful.
Asia
Stayed 3 nights in Sep 2023
2/10 Terrible
zoe
2025/1/3
Disliked: Cleanliness, amenities, communication
lack of communication locked out room faulty key takes3hours some to answer
zoe
Stayed 2 nights in Jan 2025
6/10 Okay
marcus
2023/2/19
Disliked: Cleanliness, room comfort
Ok for a place to put your head
Arrived late evening and took a few minutes to find the accommodation.
Pleasant greeting when we arrived. Was not aware of the €85 deposit.
Also not offered parking
Nicely sized appt, but sofa bed was not pulled out.
Room smelt of cigarette but too late at night to change and presume other rooms may have been the same.
Biggest issue was that the bathroom was off the main bedroom which meant the person staying in the main room did not have easy access during the night.
We only used the room as a base for Disney, which is only 25 minutes away so not too far to go, and food value
marcus
Stayed 3 nights in Feb 2023
8/10 Good
Youssef
2025/12/6
Liked: Cleanliness, room comfort, communication
Personnel sympathique et à l'écoute.
Youssef
Stayed 3 nights in Nov 2025
8/10 Good
Edith
2025/11/30
Liked: Cleanliness, amenities, communication
Chambre correcte.
Edith
Stayed 1 night in Nov 2025
6/10 Okay
Jacky
2025/11/30
Liked: Cleanliness, communication
L'état de la chambre demande un rafraîchissement général, j'estime que l'état de la chambre ne justifie plus une caution de 85€00. De plus la cuisine n'est pas trop équipée
Jacky
Stayed 3 nights in Nov 2025
8/10 Good
Saad
2025/11/27
Liked: Cleanliness, room comfort, communication
Très bon appartement hôtel. Vraiment top. A conseiller.
Saad
Stayed 5 nights in Nov 2025
10/10 Excellent
stephanie
2025/11/25
Liked: Cleanliness, room comfort, communication
Chambre agreable
stephanie
Stayed 1 night in Nov 2025
8/10 Good
Pascal
2025/11/24
Liked: Cleanliness, amenities, communication
La chambre est grande et fonctionnelle. La literie est bien aussi. J'avais peur qu'il y ai du bruit mais c'est très calme et bien isolé. Parfait pour le prix !